If I could give this gym less than one star I would. I have been Crossfitting for 3 years now, got certified, and was at an amazing gym in San Antonio called Mission Crossfit; the best, warmest, friendliest gym ever. I came home to MN for a wedding and obviously wanted to do a WOD; called this gym to ask for their drop in policy and the guy (assuming its the owner) said its 20 dollars, just come 10 minutes prior to sign the waiver. So I showed up with my girlfriend who had an introductory course and crossfitted one time before hand and wanted to participate again; the WOD looked completely scalable for her. We waited in the lobby on benches and after 15 minutes the owner walked up to us and said, "Can I help you with something?" as if we were shopping for Lululemon clothes in his gym and had just destroyed a whole pile of Speed shorts.
I brushed it off and said I was there for a drop in WOD and just wanted to get a good workout in while on vacation and my friend wanted to join a crossfit gym. He asked me how long I had been crossfitting, and asked my friend who said she had the intro class and did one WOD prior and was still newer to the sport. He looked at me and said "You brought her to this gym to WOD and she has only done a WOD once?" I said, "It's all scalable, and I will modify for her as needed" which he ignored and said "Sign the waiver it's 25 dollars each" threw a pen and paper at us AND WALKED AWAY. I have never had such horrible customer service at a Crossfit gym from a fellow Crossfitter. He was acting like it was some secret community that you had to show a secret tattoo and kill a guy to be a part of.
Needless to say we walked the F&*% out and did our own WOD at home; its not F#$%ing rocket science. I explained to my girlfriend, who really wanted to join a gym in the area that this is not how we would treat you at Mission Crossfit; I have brought numerous people from work and friends in for a class on the spot and have gotten them hooked because of how friendly and awesome our trainers are. Good job Crossfit MN, you were a complete jerk and lost service and respect from your fellow Crossfitters, I will never refer any friends or family to your gym. You might want to go back to customer service training and take some pointers; I know it's cold up here and people are generally rude, but be a team player, your representing an amazing organization that would not want A&*holes like you giving them a bad name. read more