First of all, their products are absolutely gorgeous. I have had a measuring cup set with a wall mount and a set of measuring spoons (also with a wall mount) for over a decade, and I love them and so does everyone who sees them. I've moved twice with them and the wall mount for the measuring cups decided to break on me -- quite sure it was not a problem with the manufacturing and likely the wear and tear from years of use and moving. I called and spoke to the owner, Deborah, and she was SO NICE! She told me to just mail it back to them and they'd fix it for me quickly. Well, they did! They fixed it free of charge and quickly mailed it back to me. I was so pleased that I wanted to write a review, and so I went back to their website to see whether there was a place to write a review. There wasn't (which is why I'm reviewing the business here on yelp), but as I was looking through the website, I saw where they request you send them a check for return shipping when you send an item in for repair. Well, I didn't know that before, and Deborah never even asked me about it -- just repaired my item and quickly sent it back to me along with a sweet little note and a darling tiny crafted pewter spoon that will be perfect for my sugar or salt bowl! That is outstanding customer service! And the craftsmanship of their pewter products are just perfect. I am (retroactively) sending a check for the return shipping of my repair and heartfelt thank you note to Deborah for being so wonderful to me. read more