They always take care of me. I have been coming here for years. Bought a blower, trimmer, and…read morechain saw. Always tuned me up and show me how to keep them lasting a long time. Only came in for one break down, had it back quick. Everything has lasted a long time. They didn't up sale, they put me into equipment for my needs. I love my equipment they sold me. I get made fun of for driving a Ford though. Still, I give them 5 stars.

HONESTY and PRICING !!!!! here's the proof take a look at this invoice $24.24 worth of parts ,They…read moreclaim there was an hour labor for an oil change,air filter and a spark plug for a Honda EU 2000 I generator ? One spark plug, washing out an air filter and wipe down the generator they claim it took an hour? There's an itemized list in the pic , check out the item "battery - 01 "checked battery. It doesn't have one ! This is just one of the many red flags on this invoice ! This was a grossly overcharged invoice. I paid with a credit card so apparently there's a $22 charge for using your credit card,shop supplies $16. They used a paper towel ! environmental disposal fee six dollars? I can discard 4 auto tires for six bucks. They discarded half of a quart of oil I bought this generator for them, but I will never use Jordon mower ever again and anybody that reads this review can look at the math. This is what I got charged. This is what you will get charged. They're robbing people. I have always worked by word of mouth for referrals for good business practice, apparently this business does not believe that could have a impact on their future or future customers

I took several things in for sharpening, including a rechargeable pole saw. When I went to use the…read morepole saw, it wouldn't cut, and I realized they had put the chain on backwards. You'd think they would be embarrassed and offer profuse apologies. Think again! I returned to the shop and showed them the mistake. No apology! The guy simply said, oh, it's on backwards, I'll get my guy to put it on correctly. When it was done, he said, here, and that was it. Again, no apology, no I'm sorry we messed up and sorry you had to make a special trip to have us correct the mistake we made. No I'm sorry for the inconvenience and trouble this was for you. Not a word! This is a pathetic example of poor customer service. Incompetence and not caring. They obviously don't care about the customer experience, and yet they ask for customer reviews. Well, here you go! Customer service 101 says when a customer is unhappy, they'll tell ten people, and more than that might see this review. Plus I'm telling my friends and neighbors to avoid this shop.

The blade on our lawnmower was bent, so we took it in. They told us it would be $25 for…read morediagnostics. The lawnmower sat there for a week When we called in, they had forgotten about it. So they said would check it. It sat for another 4-5 days until we finally called to see if it was done. They told us they wanted to give it a tune up and sharpen the blade. My husband had already done a tune up and we needed the blade bent back into place. He went to pick it up and they charged him $30 and said it was fine. I just tried to mow a strip of my lawn and it was dying the whole time. Then it just completely died. It won't start again. So, they didn't help us at all. Now we just need to buy a new lawnmower Very disappointing that our lawnmower sat there for 2 weeks while our lawn looks terrible and now we don't even have a lawn mower.

I had a Troy Bilt push mower that had been sitting under a tarp all winter after moving to Utah…read morefrom North Carolina, and come spring time I needed to mow my lawn. I put fresh gas in it, changed the spark plug and oil, but it still wouldn't start. I called these guys after being referred by family and Rich came out and did an awesome job tuning up my machine and getting it dialed and ready for a season of use. I feel like he went above and beyond by doing a complete work up instead of just a quick carb clean. He adjusted the rpm settings to maximize output, sharpened the blade and air hoses out everything. After one stellar mow job I snapped the cable after catching it on my chain link fence and these guys came in for the rescue again. I texted them a picture of my model number, they got the right cable and came back within days. Now I'm back at it and couldn't be happier with the performance of my mower! Thanks Rich and crew for helping me out! Great prices, very friendly, and awesome service!

They did a great job on my lawn mower last year. Now I can't get them to return a call or text.read more

Fixed my pressure washer quickly, expertly, and for much less than I expected. Needed carburetor…read morerebuilt. Will take ALL my small engine repairs here!

Quick turn around on getting our lawn mower fixed. He guarantees his work so if there are problems…read moreyou can take it back. Lawn mower is running great. They also offer pickup and delivery.

If you yearn for once again having the experience of a repair shop just doing what's right for you…read moreand not overselling by several hundred dollars or more - take your e-motor or electrical appliance to Steven's. You'll feel great when you leave there. I was blown away with how cheap I got the motor for my table saw repaired. And such nice, polite and helpful personnel. WOW!

Love love love the guys at Stevens motors. I'm a woman and most of the time appliance repair people…read moretry to make me feel like I'm blonde. Jer Richard Dustin all treated me with respect. After being told by Humphries heating good luck finding a shop that will sell you a blower motor for your furnace, I found Stevens. I described the motor I needed they said they had it in stock I went down the next day with my busted motor and they not only sold me a new one but they assembled it back with the blower wheel for me with the correct wiring so I wouldn't be confused by the color change on the wires. Don't listen to furnace people who tell you you can't do it yourself. Stevens will give it to you straight. Oh and by the way, I was quoted 500 dollars to replace my motor. It cost me 150 and a drive to Stevens.

Service to our home is a great convenience. Paid $160 to get an old mower running again-…read morecarburetor all gummed up from sitting all winter with old gas in the engine. Great guys and worked fast. Would definitely use again with any of our machines.

fantastic snow blower repair and maintenance - responded promptly to outreach, came to our house…read moreand did exactly what they said they would in a timely manner and affordably. Hooray!

My riding lawn mower started missing, lacked power, and was pressurizing the oil pan. I assumed it…read morewas either a valve or ring problem. I contacted another local Toro service center, Honest Engines, and they told me that the cost to rebuild the engine would be about the same as replacing it, $2500. They said they do not do rebuilds any more. I called BC Small Engine and he told me it might be something like a head gasket, but bring it down to examine. I took it and they had it repaired in about 4 days. It turned out to be a stuck valve. They repaired it, did a full service and tune up for about $250. While I was there, they also serviced and repaired a snow blower for me that had a broke gear handle. I am glad to find a place that it willing to open up the engine and find out if it is a simple repair or needs a full blown rebuild/replacement. This is now my place to go and I would highly recommend it to others.

Brian and his team are excellent. They went above and beyond with our projects. Will be back, and…read morewould refer 100%

I called Mountainland Power Equipment in Salt Lake City and a HUMAN actually answered the phone!!!…read more I was shocked since most phones are now answered with AI or a recording. I spoke with Brooks, who was professional, friendly and very helpful. He answered all of my questions regarding cleaning and inspecting the carburetor for my RV generator. I brought my carburetor to their shop and all of the service employees were courteous and anxious to help. I met with Brooks who completed the necessary paperwork and explained the service process. I left the shop confident the work would be done professionally, in a timely manner and at a fair price. I would highly recommend Mountainland Power Equipment for any lawn, garden, generator equipment repairs or service!

Great company and so easy to work with ! I've purchased multiple items from here and the workers…read moreare always so kind to help me find it, or help me special order them. I have heavy duty lawn care equipment for landscaping, , like a sit down mower, and and they supply everything I need from replacement parts, oil, and tune up's as well. It's a one stop shop if you're a lawn care fanatic like me! lol