lacking customer service skills!…read more if you're going to pick up the phone and ask if we mind being placed on hold then placing us immediately on hold without waiting for a response (f'n rude) why bother picking up the phone to begin with? 38 minutes on hold already with several attempts from another line, asked if i mind being placed on hold and then put on hold. not rocket science gang. at the very least, have an aswering service take name, #, need so that you can call back when convenient. if you are walk in only, please put that on your recording

Knowledgeable, helpful and friendly. Took care of my chainsaw. Only complaint was took longer to…read morerepair than original estimate. Would Recommend this business for repairs

I called him. He came out the next day and fixed my riding lawnmower. Only took about an hour and a…read morehalf, half very friendly great Service. I would recommend them and use them again. I don't have a truck so I can't take a riding lawnmower in it's nice they can come to your house.

Would not recommend doing business with lucas. He assured me that the generator he sold me was in…read more100% working condition and that he fixed everything on it. Well after my buddy picked it up and drove 7hrs one way and then 7hrs back it overheated on the first start up. After changing radiator still no luck. Then I took it to shop and it needs headgaskets. After all that money spent on it to find out it still smokes and burns oil. So now I have quote for 4k for a rebuild. So you do the math. He said if I have any issues he woul fix it and we'll I don't see him fixing the issues.​

John has serviced all my outdoor equipment and has done a great job. I would recommend him highly…read more Very responsive and reliable. Honest and very trust worthy. If you need it he will let you know. Really fair priced.

I needed some work done on a damaged snowblower in Suncrest and didn't have a truck to take it into…read moretown. Robert responded to the Yelp request quickly. We communicated by text with pictures and he was able to determine what parts would be needed. We set an appointment time several days later and he arrived on time, with the parts. He pulled the snowblower onto his trailer to do the work so that it would keep our garage and driveway clean. The work was completed as promised. He's a very nice man, the kind of person you would like to have as a neighbor. This was a great experience and I recommend him highly, without reservation.

Great company and so easy to work with ! I've purchased multiple items from here and the workers…read moreare always so kind to help me find it, or help me special order them. I have heavy duty lawn care equipment for landscaping, , like a sit down mower, and and they supply everything I need from replacement parts, oil, and tune up's as well. It's a one stop shop if you're a lawn care fanatic like me! lol

Excellent service. They've always been professional and fair. We had them tune up our snowblower…read more When I picked it up I thought I was getting the wrong machine. It looked completely new (about six winters old). Croft straightened all the blades, made the secondary propeller hum once again (or whatever the thing is that shoots the snow up through the tube). And, the coup de grace -- the beaten and worn scraper was beautifully finished with a new, perfectly straight blade. They've provided the same great attention to our chainsaws. Plus, they are always upfront about something being worthy (or not) of repair. Great shop.

On November,13 2025 I called Paul's All Right (Wrong) Sales & Services about repairing my…read moresnowblower. I mentioned that I had my snowblower repaired last year and thought it was $25.00 for pickup and delivery because they said it would be $35.00 now. And I remember they use to do it for free probably because they were hard up for business. Robbie started to get a little irritated at me. We talked about what was wrong withe machine. He said it would need the cable and probably the dashboard too and it would cost $90 for labor $67.00 for parts and $35.00 for pickup and delivery total $192.00 plus tax about $200. So I said just come and pick it up, they said okay it will probably be tomorrow. They called me a couple hours later and said can they pick it up now? I said sure. The very next day they called me and said we will need to order the parts from a different place because Husqvarna is out until March of 2026. I will cost $20.00 more. He also said that I should also get these things fix the Auger is bent and the Scraper blade all need to be replaced. Total charge would be $550.00, I said I will get back to you. I went down to to the shop and Talked to Emily I told her I could get all the parts for $67.00 the dashboard and cable through Amazon. Emily said we don't buy through Amazon. I said how much it will be she said $240.00 I said including tax? Then I took a business card and wrote down $240 she didn't say anything, then I left. Emily called me up November 24 at 2.36 pm and said your snow blower is ready and its $252 and you need to pay for it and we will bring it up. I immediately said we agreed on $240.00 including tax she said there's $12.00 shipping. We argued and I think I said why are being such a bitch. Anyway we continued argue about the extra $12.00 then she hung up on me. I called her back and said I will give you a credit card but I will back charge the extra $12.00 she said I need cash then. I called a few days later I have cashiers check they said they will not take it only cash and you have been a pain in the ass speaking real loud yelling at me. Then they said I have 30 days to pick it up. If you look around on the internet you will see all the negative comments about them including the Better Business Bureau. Their customer service is horrible mainly with Emily. Some of the other complaint is how they find other problems with your machine other than what you wanted fix. They also told people that their machine was a piece of sh*t. They have also told customers to get the F**K off their property. This company should not be in business please do not do business with them you will probably regret it. My name Paul Guymon I have lived in Bountiful for 35 years and have been treated this bad by any business. When I called Paul's to pay for my snow blower repair they told me that Croft doesn't want my business. I went to Croft on last Friday to talk about their Honda snow blower and maybe buy one. I told one salesman about my problem with Paul's he must have called them and they told their side of the story. If its true that an employee said that Croft doesn't want my business. That employee needs be taught that all customers are important. I don't think Croft is anything like Paul's they try their best to treat customers with the best respect. If you look at the comment about Paul's company on yelp, BBB and others you can read they treat some of their customer like crap. They use foul language and threaten them.

Ray is a great guy offering amazing work at a reasonable and fair price!…read more Will definitely continue to work with him.

Completed one job for me and I thought I could trust him to do another job. Paid him for the parts…read moreand waited MONTHS for him to reply. When he finally did, he told me that he had been in an accident. Understandable. But but now it has been several months and he hasn't given me a refund for the parts that I paid him. DO NOT GIVE THIS PERSON ANY BUSINESS OR ANY MONEY BECAUSE HE WILL TAKE IT AND NOT PERFORM THE SERVICE OR GIVE YOU YOUR MONEY BACK.BE CAREFUL.

Highly recommend Mr Plow SLC! They were reliable, professional, and did an excellent job…read more Communication was great, service was on time, and the pricing was very fair for the quality of work. It's clear they care about doing things right. If you need dependable snow removal in the Salt Lake City area, Mr Plow SLC is a solid choice.

Idk of this is the same company as the ones of 3300s and I 15 however I spent about 20k a week ago…read moreand was supposed to pick up 2 plows they said they had and a salter. I show up they have me pay I come out then they say they only have 1 plow for me but I already paid the cash... fast forward to a week I call them they say they will get the salter ready other plows a few days out well I shoe up my salter has salt that's rock hard so now I have to empty it and if I want ir now I have to be the one to cut the wiring harness out and everything. Absolutly unprofessional I missed 2 good storms and still only have 1 plow