These guys are the best! They are professional and loads of fun! They were able to meet my needs in…read morea quick and proficient manner. I will recommend for others to use this Ntelos location and will be returning for all of my wireless needs

I dropped my phone off and ran a quick errand, came back and Kevin had already replaced my screen…read moreand then put on a new screen protector. He did an amazing job!!! It looks BRAND NEW! Thank y'all! Ps- I called so many screen repair places, and they were by far the least expensive. 100% recommend! (I have an iPhone 11 Pro Max)

Had a wonderful experience here. The back of my phone had cracked, and Kevin attempted to fix it,…read morebut was very honest and letting me know that when he fixed it, something went wrong in the phone no longer works. He then worked with me to get me a replacement phone as soon as possible at a reasonable price. Very honest and trustworthy young man.

Came in today to check out what sales were going on and to see if I could get my gf a new laptop…read more(her HP crap the bed). Our service rep was the lovely Kate. Super friendly and helpful. Help us pick out the laptop and best deal for us to save money. Ended up getting a tablet out of it and getting protection plans. Will be back to pickup her new laptop. DELL Warlock 15" R7/16GB/1TB (new) Samsung Tab s10 FE+ (open box) Yearly Best Buy membership Total savings: $575.99 Total spent: $1,123.57

I stopped by the Best Buy recently to see if they had the latest version of the Nintendo Switch 2…read moreavailable. Unfortunately they didn't, as it's a pretty hot ticket item having just been released. The staff was very friendly and helpful and they made this visit a great experience!

Originally I tried to order service and a new phone on line. It was a disaster and the order ended…read moreup being cancelled. My experience at the Fairfield store was totally different. The sales associate, Brandon, was very knowledgable, patient, and helpful. He listened to my preferences and took extra steps to get me the best deal. He gave me his number and invited me to contact him if I had any issues with the phone or my bill. I highly recommend this associate and the Fairfield store.

We made a mistake and looked into plans and phones. They do provide a service and can do many…read morethings Verizon can- But not at the same prices/fees. Read the contract carefully! Please make sure you understand the store is not a Verizon owned store. They are a retailer allowed to sell Verizon products. The signage indicates Verizon. One small sign in rear of store tells customers the truth. Cell phone retailers no longer have to notate they are not a corporate store. Because of this, many customers arrive, believing they are in a Verizon corporate store.

Thank you to Eric, Tmobile agent who was very helpful and courteous. He helped us install our new…read moreIphone 17 ProMax today. We greatly appreciate him!

I don't normally leave reviews, but this experience deserves one.I've been a loyal T-Mobile…read morecustomer for 21 years, and this was by far the worst store experience I've had. I was told the wait would be 10-15 minutes, but after waiting about 45 minutes, several customers who arrived after me were helped first, with no explanation.I came in ready to upgrade all four of my lines to the new iPhones, but instead I'll be taking my business to another T-Mobile store or possibly another carrier. This level of customer service does not represent the T-Mobile I've known for the past 21 years.

Today, I contacted Cox Communications via live chat with one simple request: to cancel my internet…read moreservice. We found a provider offering faster speeds at a better price, and we've decided to make the switch. Instead of processing my request, the agent repeatedly stalled by asking intrusive and unnecessary questions: "How many devices do you have?" "What price are you paying?" "What do you use the internet for?" I explained that I had already made my decision and did not wish to answer personal questions. The agent insisted I had to answer them in order to proceed with the cancellation. Then, rather than moving forward, they pivoted to a sales pitch about Cox cell phone plans--something I have absolutely no interest in. At that point, I started making up answers just to get through the process. This is not customer service--it's harassment. Making it intentionally difficult for customers to cancel services is a shady business practice and only serves to drive them away for good. If I had even the slightest thought of returning to Cox in the future, that experience completely erased it. Your company needs to seriously rethink how you treat outgoing customers. You don't win people back by wasting their time, interrogating them, and pushing unrelated services. You just leave a bad taste in their mouth.

Cox should not do mobile or anything really. Service was miserably terrible and customer service…read moreis just nasty and rude. We had the service for less than 1 month. 2100$ dollars later three phones no service and crappy care. Use this service at your own risk you have been warned.

I've got no complaints. I called because my phone ended up with a bunch of cracks in the screen and…read moregreen lines. Awesome. I called. Gave me 2 price options - aftermarket or Samsung. Aftermarket is fine with me! He had the screen overnight sent. I left a deposit. He called the next day. Said the screen and back arrived! Dropped it off. Not even 30 minutes later, it was fixed! He sells used computers, phones and cell phone plans as well. Easy to find. Take credit. Happy I got my phone fixed!!

I had my parents' iPad 1 fixed recently. I did not want to purchase an updated brand new version…read morebecause of sentimental value for my parents. The owner saved me a lot of money and time in helping me with my issue. Jacque is GREAT! I will DEFENITELY return for any service needed on my iPad and mobile phones.

I had my daughters iPhone battery replaced within a day. A few weeks later had to bring my…read moredaughter's iPad for a battery issue. The guy was friendly and fixed within a couple days. I was skeptical of these repair places because you never know if someone's trying to upsell parts to make money. I got one price and no changes. Would recommend!

Omg he was so helpful I had just received a birthday…read morepresent, a very nice watch, but it was too large. I was asked by my boyfriend to wait and he'd fix it this weekend. So of course I removed a few links myself and in the process lost a pin. This pin completely disappeared into thin air! I pulled pins out of a couple other watches desperately trying to get this put back together. I gave up and decided this is it something I should not have messed with, but now it was too late and I needed to get this fixed. I didn't wanna go to the mall and deal with that so I just came to this location and gave it a shot. The shop guy (didn't catch name) fixed it and it's on my wrist right now and he was extremely helpful and the price was unbeatable. Thank o