1. Paymaster Checkwriter Company

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Norfolk, VA

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Paymaster Checkwriter Company

5.0 (1 review)
Open • Open 24 hours

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1 year ago

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OfficeMax - One customer representative

OfficeMax

(23 reviews)

$$

I recently stopped by OfficeMax, located on Greenbrier Parkway in the heart of Chesapeake, to pick…read moreup some supplies for my Home Office. They have a great selection of products available. Admittedly, I'm not a fan of the big box stores but it is getting increasingly difficult to find local stores that sell products for the Home Office. Given the wide variety of products and the customer service that I received, I'm rounding up from a 3.5 to a 4 Star.

If I could put 0 I would. I tried to order wedding…read moreinvitations here because needed some last minute. It was August 8th. There was one lady ( had black curly hair in two buns) and no other customers when we showed up. She had a little attitude right away for no reason. We explained clearly what we wanted. We kept sending her the right design on canva and she would print an example out wrong and kept doing that. Her attitude increased as time went on even though we were extremely patient. She kept either printing the color wrong or on the wrong paper or wrong size. She would ask us to check what we sent and every time we sent her the exact right thing so it was on her end that she was printing it out wrong. While we were there like 10 people showed up mostly just to use the "print ur own" computers. She left while helping us for a total of about 20 min. To go help customers that showed up after us. Which is fine but then after she sort of blamed us for it taking so long when it was only taking long cuz she kept printing things out wrong and then leaving us for long periods of time. She rushed us SO MUCH and kept on saying u need to pay now or leave and just told us "she would fix the final draft" without showing us an example first. Which I was scared about because she had already done it wrong a bunch of times on her part. But she refused to show us another one and just said we had to pay or go away. This was for 150 invitations so yeah I wanted to make sure they were exactly right before they printed them all but I decided to trust her word that she would print them out right. LOL she did not. We come in ( August 10) and the back and front symbols on the invitation were completely different colors. Which in the one we sent they were the same so they should have come out the same. She clearly did something wrong. The manager there ( some large guy bald I think with glasses) first was defending her saying they only print what we send but then funny enough he printed it out and the color was the same on front and back and so it was clearly her wrongdoing. He was nicer and gave us a refund but He never even said "sorry" . All he would say is that there must of been a loss in communication. But never a sorry. And trust me we communicated our design and sent over the right design more times then we should have had too. The girl was soooo annoying to deal with. Also she kept saying they would be done at a certain time and then delaying it. Which would be fine if she didn't have an attitude on the phone when saying it. Like girl if you are mad about being the only worker maybe be mad at your manager not us. She was obviously understaffed but she had over a day to do them and if it wasn't possible she could have just told us that the day of and we would have gone somewhere else. They need to hire more people and people with better attitudes. GO SOMEWHERE ELSE FOR PRINTS!

Officemax

Officemax

(10 reviews)

$$

I have always been fascinated by office supplies and I do love the TV Sitcom "The Office". So only…read morenatural that I find it fun to hang out in an office supply stores. However if your not a customer of the chain you may be surprised to learn they have much more than pencils and pens and I do love a great writing utensil. The location is in Landstown Commons on the North side by Walgreens close to the entrance. You will never have to worry about parking as there is an abundance. I found the lot and walk up clear of debris. Upon walking in no initial greeting, but the checkout area is not positioned to lend itself to see customers walking in. No staff was up front. The store presented well and was attractive in a sexy office supply type of way. Major Office Max badging was hung from the ceiling in the rear on a circular type of sign. Everything was clean. My objective was to pick up a three hole punch after mine when kaput. I had an older model off brand and was anxious to see what was offered. To my surprise they offered over a half dozen types from 5 sheets to 50. Both manual and electric with prices ranging from $20+ to $50+. The main brand offered was Swingline which is the best! I picked up a midline to punch 20. I perused the store to kill some time and as I mentioned before I love office supplies anyway. The furniture is in the rear and they have a really good supply of chairs that range from basic to high end. The print shop is up front. As I continued my walk around I was reminded the depth of inventory that Office Max carries. From candy, to cleaning supplies to a few OTC pharmacy needs like Tylenol. Up front at checkout they even have gift cards. I was approached by two staff on the floor at different times. An older lady was particularly friendly and we made small talk. This elevated my review one full star. I see the most recent reviews are very positive. When you see and hear customer service you know it and thank you! My checkout was good and my rewards card applied. The young lady clerk was ok, professional and that's all good. It's always nice for me to hear "did you find everything" which I did not. My credit card transaction was processed without a hitch. I did notice the front of the counter laminate was damaged with a large crack. This store is a solid option for office supply loving customers. I suspect it's less known than Town Center which has a great flow. On my visit it was not busy mid day. I suspect it's because they do not offer road frontage as the store is not new. If your looking for an easy in and out office supply run hit them up.

Isaiah was by far the most knowledgeable, polite, and informative individual I have encountered. He…read moreanswered all my questions and helped me decide what my needs were. Best service hands down and I did not have to take out a loan to buy the things I needed. Stop in and let him answer your questions, tell him I sent you, it won't mean anything to him but it will give me a warm and fuzzy.

Paymaster Checkwriter Company - officeequipment - Updated October 2026

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