I came in to buy a new screen protector for my phone and thought I was able to find one with the…read moreassistance of a couple staff members. I bought one that was compatible with the Samsung Galaxy S24 and after purchase they offered to replace my old protector with the new one I bought. Turns out I actually needed one for the Galaxy S24 FE version which was my mistake. When staff searched for the one that I needed, they could not find one in stock. So I wasn't able to purchase one and my money was promptly refunded. It's a bummer that I couldn't find the screen protector for my phone, but I do appreciate the staff assistance.

ABSOLUTE NIGHTMARE: NEVER TRUST GEEK SQUAD WITH IPHONE REPAIRS…read more Even though they are an authorized Apple service provider, dealing with the Geek Squad at this Vacaville location for an iPhone warranty repair has been an incredibly frustrating, incompetent mess from start to finish. I dropped my phone off on 8/16. I had already completed all advanced troubleshooting myself (restore and DFU mode) to fix a boot loop unsuccessfully. The Geek Squad agent, Abraham, couldn't get it to work either, so he determined the device needed to be shipped to an Apple service center. He did warn me that the turnaround would be 3-5 business days and that all my data would be wiped. If I could do it all over again, I would have walked out right then and gone straight to an official Apple Store. Why? For starters, Geek Squad does absolutely nothing except act as a useless middleman to ship your phone away. Unlike an actual Apple Store, Best Buy doesn't provide a loaner device, which left me digitally stranded without a phone for a full 10 days. Had I known they were just going to mail it out and let it drag on, I would have handled the shipping to the service center myself to avoid this massive delay and inconvenience. Instead of the promised 3-5 business days, the process took a full 10 days. According to official carrier tracking, the repaired phone was physically delivered back to the store and signed for by a Best Buy employee named Roman on 8/24 at 10:29 AM. Yet, when I went to the store two days later, they claimed they didn't have it. They tried to give me the runaround, making up nonsense excuses about needing to call Apple and have them provide a "new serial number". After I spent hours trying to call the store (Best Buy does not route any of the calls to the actual store), and escalated the issue to Apple Support to demand accountability, the store finally called me back with an excuse claiming the phone was "misdelivered to the PetSmart next door." Absolute BS. A courier doesn't drop off a secure, signature-required Apple service shipment at a pet store. They clearly just misplaced it in their own house and lied to cover up their internal tracking mess. To top it off, Apple swapped out the logic board, so my data is completely gone. At least that is one thing I can't blame the store for, but definetly some poopy icing on an already decaying cake. Geek Squad's internal logistics are a total joke, their communication is nonexistent, and their customer service is built entirely on excuses. Save yourself the massive headache and go straight to an actual Apple Store or handle the mail-in process yourself directly. Best Buy repairs plain suck, and I am staying away from Geek Squad for good.

This was a very oddly laid out Target that's a bit more similar to the Target in San Ramon…read more We walked through the entire store to find the pharmacy area and were finally able to grab the few items we needed when we found it, although there was a massive line for self checkout, with only 4 stands available (instead of the usual 6-8). I'd grabbed a drink from the cooler but when we got back to the car it had already been opened so I ended up having to toss it. Overall, a fairly middle of the road experience and I doubt we'll return.

After browsing online this morning I saw this location carried the Large Around Zip Wallet in Green…read moreby A New Day. So far I'm loving the feel and look of this wrist wallet! A great replacement for my old one! This location is nice with sweet staff and they have a nice selection as well! FYI they no longer carry DVDS in store, just video games. I was unaware and eldest wanted one for our road trip to play in the van. :-( LOL you know this Target addict will be back, we enjoy checking out all the locations! Not to mention theirs a convenient Starbucks inside if you need an energy boost or mood lift to shop till you drop, LOL! SYOY! :D

My daughter who is an EMT got off her shift and went to this location to find out about upgrading…read moreher phone . This was on January 26. The two men that were there asked why if her phone was working she explained the new technology and just wanting to upgrade they not only laughed at her instead they tried selling her internet she explained she doesn't want that just the phone and asked if they had first responder discounts. Mind you she is still in uniform they said well you must prove she is one. She can obviously but why she is still in uniform. As they continued to mock and laugh at her and tell her about internet she chose to leave. Way to go on not only being rude and having horrible customer service you also mocked a first responder shame of you and this location

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

VANITY!!! She was absolutely amazing. I took my mom to get her upgraded from an iPhone 8. I finally…read moretalked her into upgrading her phone. Given I need 3 phones asap I budgeted for the 15 so we knew what we wanted. We were checked in and told there would be a wait. We were prepared to be patient but almost immediately we were called over. Here is where we were fortunate to meet Vanity. We told her what we wanted, she tried to get us to think about the size difference of the phone but wasn't pushy about it. She did let us know about the restock fee if we returned it. We should have listened to her. My mom had the phone all of one evening and struggled with the size. So back to the store we went this week. My mom had called to be sure Vanity was there and she remembered us. She was under the weather and apologized that she wasn't herself *she was only slightly less wonderful. She took us right away. *there was no one waiting She politely reminded us of the restock fee, which while any restock fee sucks, I knew I was paying it before going in. I knew this because she was so thorough the first time. While she wasn't feeling well she was still just as thorough with us the second time around. And this time my mom was completely happy with the purchase. As a manager, I know how hard it is to find an ace. You have one. Vanity is incredibly knowledgeable about all things T-Mobile. She has impeccable customer service skills offers value and benefits while listening to need and meeting them. Not to mention, she is compassionate in her interactions and personable. Vanity a rare find and I will be recommending her to anyone I know or meet with any cell phone need in both my professional and personal life. I will be back for my phone upgrade and have her card so I know she'll be there, she is just that easy to work with. Thank you Vanity, you made me but more importantly my mom very happy. To her managers. Please recognize her, if you don't I may just plot on stealing her. I'd hire her in a heartbeat!!! lol

After 18 phone calls to T-Mobile following the death of my husband, I couldn't get anyone to help…read moreme port my phone to a different carrier. I also needed to discontinue my internet and discontinue my husbands phone number. It was literally a horrific experience. Unreal. It took a week, and we finally were able to get my phone number ported. But I still had the internet equipment. The only thing I could get out of anyone on the phone was that a form was filled out and I could take it into the store. Well - that was an exercise in frustration. The store manager was a complete dick. Store personnel called the main office and - you guessed it - a form needed to be filled out. I was promised an email within 24 hours - which has never arrived - with instructions about what to do with the equipment. I give up. I will never - ever - deal with T-Mobile on any level again. All they wanted to do was keep my business. Every single one of the 18 phone calls was starting over from scratch, with them trying to sell me something and then telling me they needed to fill out a form.

Super friendly and responsive family business. They were recommended by a neighbor who got her…read morelaptop serviced. My daughters blew up the battery on their fairly new HP laptop, so I needed it replaced. The touch pad was lagging as well and asked them to diagnose the problem. Once we coordinated schedules, I dropped off the laptop for repair. The cost was very, very reasonable for labor and parts. The parts took a while to arrive, which was understandable and outside of the business's control. But once the battery came in, I got the laptop back the next day. I definitely recommend Total Tech if you need help with any of your computer needs.

Due to COVID, I met the technician at his residence. I spent about 20 mins on site while he fixed…read moremy iPhone screen and he threw in a screen protector. I appreciated that he guaranteed his work since not all places do. Overall, it was a great experience and I plan to get some more electronics fixed from him, 2 cracked laptops once I have time. I would recommend to anyone who needs an iPhone repair.

I had great service from Jessica 3 months ago which my mom asked me to come back recently cause we…read moreneeded another phone the positive attitude she has I would not go to another store but this one thank you Jessica! And also another thanks to Erick for your service yesterday I appreciate your help!

This Place Sucks The Store Clerk /Manager Is Unprofessional and Rude Plus they're Phones Are…read moreOverpriced !!! Wouldn't Recommend!!!

Music Lovers Audio & Video is exactly what its name promises, and Spencer Giel is exactly the kind…read moreof person you want guiding you through one of the most rewarding and dangerous journeys you can embark on as an audiophile. I came in as someone just getting into the high end audio market, surrounded by gear I could only dream about, and Spencer never once made me feel unwelcome or out of place. I've visited other stores where you can feel judged the moment you walk in based on your wallet size. That was never the case here. As someone around my age with the same passion for amazing sound without millionaire budgets, he got it immediately. He worked with me from start to finish, helping me build a system that punches well above its price point. The result was a carefully curated blend of tubes and solid state that created a synergy I didn't fully appreciate until I heard it all together. He helped me select my Paradigm Persona 5F speakers, Audio Research LS27 preamp, Parasound A21+, AudioQuest Niagara 3000, and interconnects. Each brand chosen with intention, Paradigm out of Toronto, Parasound originally based right here in San Francisco, Audio Research from Minnesota, and AudioQuest from Irvine CA. Respected names with solid reputations in the audiophile community that fit my budget without compromising on quality. Any system I was curious about I was able to audition without any pressure or hesitation. That kind of access says a lot about how they treat customers. And it doesn't stop at the sale. They helped with three moves of my audio gear, something regular movers simply are not equipped to handle with equipment this precious. They also helped connect my system which is a level of service you just don't expect from a retailer. That kind of relationship goes well beyond a transaction. The store itself is filled with incredible gear across some of the most coveted lines in the industry. McIntosh, Audio Research, Boulder, Anthem, dCS, and speakers from Paradigm, KEF, Wilson, Sonus Faber, and more. They also specialize in home theater if that's your thing. Just be warned, every visit is a little dangerous to the wallet. And don't overlook their preowned section either, it's where real bargains hide. That's how I picked up my Audio Research preamp for half its original price. This place is a "Music Lovers" dream whether you are just starting out or building your end game system. Ask for Spencer Giel, he's the real deal!

Great gear and great staff! This store has a wide selection and fantastic demo rooms. The staff are…read morevery knowledgeable and friendly. Spencer was very generous with his time and spent a good 45 minutes discussing speakers, and amplification with me. He also allowed me to demo a bunch of my favorite tracks. I will definitely be back next time I am in town!