I walked into there shop I needed my charging port cleaned because my charger wouldn't stay in…read more Took them barely any time to clean it and send me on my way. The staff was super friendly and helpful. I even bought a new case for my phone and I was expecting something over priced. No not at call, very affordable and quick service. The only place I'll go to get my phone fixed from now on!

I had my iPhone screen replaced here in Aug 2020 and paid $180, later that year my phone screen…read morewent black. I took my phone to the apple store and they would not replace or repair it as the issues were due to dropped mobile replacing the screen and getting glue in places they shouldn't have. I ended up having to buy a brand new phone. They are not an authorized apple repair center and I would definitely not recommend going here.

Let me start off by saying my phone screen had been broken for a while and I dropped it and it…read morewouldn't work at all. I rushed around town trying to find somewhere to fix it and I decided to call a place at the mall. The man who ran the business and worked there said that he can fix it, I asked how much it would be he said "no price". Which I knew it wouldn't be free. I went because I was desperate, I got there he looked at my phone, he said he could do it, and that it would be about 30 minutes. I asked him numerous times how much it was going to cost and he said that he would tell me after the service was done. I noticed a sign on his stand that said "stating at $39.99" so I didn't think the price was going to be awful. After going back and fourth with him for a while I let him fix the phone and waiting for about 25-30 minutes. I came back and was very happy about my phone being fixed and it worked great. I then asked him how much it was going to be and he said$270. I said that I was not paying that much, after a while he dropped it down to $250, I then had to make a call about getting payment, I had my card in my hand and he said I could go to the atm, I said I was not going to pay cash and that I was going to pay with card. He then dropped it down to $230 but with tax it was over $250. After arguing with the price he took my card out of my hand and started walking away with it towards the atm. I took the card back out of his hand and explained that I would not be paying with cash. Eventually, he dropped the price to $240 not including tax. I thought it was done there. I then get a fraud alert on my phone from my card for a very expensive charge and another charge. I have not used the card anywhere out of the regular in the past week then that place. Do not recommend. Do not go!!

After visiting 3 other wireless repair shops I finally found one that treated me like a valued…read morecustomer from the time I walked in their shop. They explained the problem, stated the cost, and said when the phone would be repaired. Additionally, they solved an unrelated cell phone issue with another cell phone at no extra charge while I waited in the shop. These guys are the best I've found in north St. Louis county and I highly recommend anyone with wireless problems to pay them a visit.

A couple of weeks ago, I had need to replace my wife's phone which had failed. I contacted ABC and…read morewas impressed by the response I received on the phone so I went to the store to explore new phone options. I was very impressed by the way the store employees engaged me and helped me make my decision. They even transferred all the data from the old phone to the new one which was very helpful. The next day we had an issue with a portion of transfer which I needed help with. They were very helpful and spent a lot of time with me. Bottom line is that I engaged 3 different store employees during this transaction. All were very knowledgeable, friendly, and helpful. I highly recommend ABC Wireless

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

Went there to switch my service over, but all they could give me was a business account. The guy…read moresaid come back two weeks we'll change it all up went back three weeks and a new guy said that guy's been fired, but we can't give you anything than what you already have so I cancelled everything and been with MINT ever since where they do everything in their power to keep their customers happy better than paying $60 a month for a business I'm not using with it.

Went to this store on Saturday 16 Aug with a facetime issue on my Iphone 15pro. Robert helped and…read morefound that my plan was outdated (low data allowance) and I could get more for less along with 55+ benefits. Found out my phone still would not do FaceTime in my car so I saw Zalan today at the same store. He found that it was an issue with my vehicle. Problem solved and I know how to do a workaround now. Thanks to both of them for taking the time to help me in both issues.

I made some plan changes at another AT&T store and my account had issues. I went in and Jalen was…read morevery thorough in explaining different charges and also fixed the extra billing plan that was left on from before. Thank you, Jalen!!!

Lexi was our customer service representative and she did a fantastic job! She was friendly,…read moreknowledgeable, and so helpful. She did everything that we asked her to do even though what I needed done was somewhat convoluted. I appreciate great customer service especially since it is so hard to find lately. Lexi is a superstar!!!!

A few months ago one of our iPhones needed a new battery. While we waited, we chatted with one of…read morethe owners. A delightful conversation! Today the same phone was having issues charging. 10 minutes later it was fixed. "It was just dirty", he said, "No charge!" Great customer service that will have us coming back with any tech issues that arise! Highly recommend them!

I took my phone here they did not have the parts to fix it they told me they could have it fixed on…read moreMonday this was Saturday They did exactly what they said Monday they called me and said my phone was ready No up charges they told me the price Up front. The back of my phone was broken as well they fixed it for the same price I would definitely recommend this place to all of my friends

I would like to extend a commendation to the AT&T location on Jason Place in Chatham, Illinois…read more They have successfully retained two exceptional employees who have consistently exceeded expectations. Sarah and Virginia have consistently provided outstanding support during my visits, a level of service I have observed them extend to all customers in the store. Their expertise and proficiency in their roles are evident. The customer service provided by Virginia and Sarah significantly surpasses standard expectations. I highly recommend recognizing their exemplary performance, potentially with an increase in compensation.

Excellent service and great communication The technician went above and beyond to figure out the…read moreissue. It wasn't an easy fix. Also the price was lower than expected for the problem.

Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional