do not get any work done here! it cost $350 to fix my phone screen and it was never fixed properly…read more i have reached out to the better business bureau and the attorney general and neither one of them can contact the gentleman at the store. do not give them your business! horrible people

From the owner: CellXpert Phone & iPad Repair is White Oaks's leading provider of repairs for iPhones, Androids,…read moreSamsungs, LGs, and iPads. We are confident about the parts we use and provide a warranty for all repairs. If you are looking for iPhone repair services in White Oaks Mall, come to Smart Fix located at White Oaks Mall and our specialists will help you! Diagnostic with the best customer service in White Oaks is always free! Broken screen, charging port, bad battery - CellXpert at White Oaks Mall in Natick can fix it!

I believe they are the ONLY facility in town that you can walk into and actually have a key fob…read moreprogrammed for a vehicle. But like the car dealers the rate is nearly $150 for less than 10 minutes of work. No thinking involved just plug in a machine type in model and make of car wait for machine to download and transfer data to the fob. You could download a mp3 in nearly the same amount of time. So, 1 star for actually having a walk in facility and the 1/2 star for having the ability to program key fobs. 1/2 star for only person in Springfield that will even attempt to program it besides one other mobile key lock out companies.

Always the best place to go for phone repairs. Mark is awesome and very helpful. Have been coming…read morehere for years anytime I need my screen or battery fixed.

I walked into there shop I needed my charging port cleaned because my charger wouldn't stay in…read more Took them barely any time to clean it and send me on my way. The staff was super friendly and helpful. I even bought a new case for my phone and I was expecting something over priced. No not at call, very affordable and quick service. The only place I'll go to get my phone fixed from now on!

I had my iPhone screen replaced here in Aug 2020 and paid $180, later that year my phone screen…read morewent black. I took my phone to the apple store and they would not replace or repair it as the issues were due to dropped mobile replacing the screen and getting glue in places they shouldn't have. I ended up having to buy a brand new phone. They are not an authorized apple repair center and I would definitely not recommend going here.

My friend Dale loves buying all of his batteries here because they have good prices excellent…read moreservice and they usually have exactly what he needs for all of his needs I also found out they also do repairs for phones iPads watches. Today's visit was a warranty issue with a battery that he only got 3 starts with. They sold him a new battery with pro rated value and made things right when the battery did fit polarity wise. 10/2026

They have the absolute best coffee in town, I highly recommend it. They also have plenty of…read morebatteries too.

My friend was a Virgin Cellular customer and was stuck with Boost Mobile when they acquired the…read moreVirgin Cellular customer base. Her phone broke so she went to the Wabash store for a replacement. The employee was so poorly trained that she couldn't figure out how to connect my friend's phone to her Apple account. So they sold my friend (who is much more docile than I am) a refurbished unit. When my friend got home with the POS phone, I had to populate her contact list to the new/used phone, since the Boost employee was so poorly prepared to provide basic customer service. After some unauthorized charges were made to her account by this Boost Mobile franchise store , we decided to drop Boost and move her service to the company I use. We went to the Boost store and was informed that even though this new phone was paid in full via cash on delivery that Boost refuses to unlock the phone for a year. Speaking frankly, this is bullshit. There's no contract and my friend had been a Boost client since Boost obtained the Virgin customer base. They're just trying to rip her off a second time. These boost mobile store are all franchise units and were formerly pager sales stores ....very low end operations. I, personally wouldn't do business with one of these "mom and pop" companies if my life depended on it but my friend was naive and thought this company would conduct itself in the best interest of their clients. Apparently this isn't the case, they appear to be focused on the fast buck and screw their clients at every turn.the owner and confront I have every intention of seeking out the owner and discussing basic business ethics and the importance of training your employees before sending them to the front lines. There are too many of these small time hucksters doing business in this city.

I went in to get my phone fixed because I thought the charge port was broken. Turns out it just…read moreneeded cleaning which they did for free. My phone works great now. I would recommend going here if your phone is broke. The staff is friendly and knowledgeable.

I went in two weeks ago to get my screen fixed for an 8 for the third time my screen was not…read moreproperly put in my screen fell out when I took my case off to clean it my whloe screen disconnected from my phone I call today to see about getting my screen repaired because when I went 2 months ago they told me 30 day warranty keep in mind now itsonly been two weeks he tells me I have to pay another price then says there is no such thing as 30 day warranty BAD SERVICE why should i have to pay when you guys didn't put the screen on right?!!!?