The salesperson applied a screen protector to my daughter's phone, told her she needed it even…read morethough she already had one, then charged her $28. He was rude and called her a liar when I asked for a refund. He gave me the runaround for 20 minutes. Tried to refund me $10 instead of the $28 he charged. Stay away from this store!

got my phone repaired here twice. both times the screen had performance and display issues such as…read morelines through the screen when it was lit up, screen would freeze to the point i would have to restart the phone. Also the placement of the screen seemed to not fit for my iphone 15, it was not flushed against the frame and stuck out about 2mm looking as if it was floating on top of the device itself. Which leads me to my final issue. Due to the fact the screen replacement was not flushed to the device frame, I completely shatters within in 2 months of the last time I repaired a screen with them, this is WITH THE SCREEN PROTECTOR. I was charged over $300, the product was not worth that amount. DO NOT GO HERE. I even asked them when I picked up my phone if they use the same screens as apple and if they were apple certified, they said yes which was not true considering apple has strong materials that make up the phone. My device even had an error saying it was not an apple part and was not installed correctly. With that said, save your money, go to apple or learn to do it yourself.

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.

Tariq was very helpful with my insurance claim. He also did a great job of juggling multiple…read morecustomers at one time.

Wow, I don't even know where to start! This experience was wayyy better than I could even imagine…read morean experience getting my cell phone fixed ever being. first of all. At hello, when I came in, Ariel was very cordial, upbeat, attentive and very interested in genuine when it came to diagnosing the issues with my phone. I also feel as though he was honest with me, Ariel said that my phone was a tough one and that he would need to touch base with his manager, Billy to see not only about getting it fixed but also getting it within a tight timelime that I had in regards to needing it fixed to get some things done for work. They gave me a time to come back, but not only did they BEAT that time. I need to let you know that they fixed a ***completely*** shattered screen, like pieces just gone, cut your hand if you try to even touch it! This was a repair where other phone repair locations including within the Ubreak chain said that they simply couldn't help me with. I found out after returning from the rest of the staff that Billy, the manager, in addition to his duties and responsibilities in managing had somehow found some time to fix my phone and to do it in an expert fashion. I was blown away at how nicely it looked how well it worked and even other things I hadn't thought about Billy had kind of just looked into / double checked to make sure that the phone was in tip top shape before giving it back to me. I live 30 minutes away from this location, over an HOUR in rush hour traffic and from now on I will happily absolutely come here and only here for anything regarding my phone I can't say thanks enough to Billy, Ariel and the rest of the team you guys are awesome!!!

Be cautious about pricing quotes. Bought a phone and pricing changed 3 times in 2 days with trade…read morein. Poor customer service and training for new employees. They need Better internet for data transfer. Clearer communication with customers about prices, product availability and time for transactions

Jordan Eric and Jennifer took great care of me i just moved to the area and happy to day this is my…read morenew home store. Great service, thank you.

Anthony, at 6000 Roswell Rd, Sandy Springs, tried hard to sell me a new phone because mine was "old…read moreand running on the 3G system, so it wouldn't work much longer." My Samsung Galaxy S9 runs on 4G and is configurable to 5G. Also, 3G went away 2 years ago, so I guess he's been using that one for a while.

The Verizon store was taking appointments only, and they suggested that we visited this particular…read moreAuthorized Dealer, because you didn't need an appointment, plus they stayed open later. Nice clean store. Was greeted as soon as I walked in. Both guys provided exceptional customer service. I would definitely visit this store again.

Yesterday I spilled water on my macbook pro and was so worried I would have to buy a new mac. Kazim…read moredid an amazing job and gave me a step by step guide and reasonable price. Clear communication & he replaced the screen and cleaned my mac. I got it back the next day and it worked good as new! These people know their stuff!!!! I highly recommend and will be back soon.

Kazim is awesome and fixed my iPad. Was ready within an hour, unbelievable. Great customer…read moreservice.!!

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

I called on a Tuesday night after seeing a well written well priced Advert. Over the phone…read morepricing was reconfirmed, as well as possible ramifications for Apple or Carrier trade in offers. The next day I came at 10:30AM and Azamat AKA "Adam", one of the Owners quickly processed and fixed my iphone 7 glass. They had a nice assortment of cases, and I obtained a new case at a good price as well. I did not get around to checking the yelp review until after the fact, but was not surprised that thye have a very high review. I will use their service more in the future.

Adam is super knowledgeable and fair. He's the only person I…read morelet fix my phones. And with 3 teenagers... I have a lot of phones!

Case Mate products fall apart, turn color, and there is no one to help you in customer service!…read morePhone companies will tell you that REPLACEMENT is FREE...don't be fooled! Free is not free with Case Mate... you will have to pay for an expensive shipping cost. FREE IS NOT FREE!!

I received the karat marble and severely disappointed . The picture advertised on their website is…read moredifferent than what I actually received. The gold flakes on the back are positioned much lower than the picture on the website. The flakes are positioned so low on the case I can see the Apple logo on the back.  The picture advertised on the website shows the flakes positioned much higher on the back of the case which is more preferable than what I received. It's pretty pathetic that Casemate suppresses 1 star reviews on their website. If you read the reviews for any of their product, you will see only 5 star reviews. They obviously have a team that refuses to publish less than stellar reviews.