I have been a customer of Payson Electronics (formerly Radio Shack) for over 20 years. Even though…read morethey no longer carry as much electronics parts stock as before, the owner (who has another store in the Show Low area) is doing his best to find reliable and comprehensive parts distributors. I have done electronics parts purchasing for a few companies back in the 60's - 70's and know how difficult it can be, so kudos to these folks. The managers, who are both Ham radio licensees, are very knowledgeable about their stock and applications, and one worked many years in the electronics industry, as an engineering technician (as I did). I am thankful that someone decided to keep this store open, otherwise I'd have to be ordering online (and waiting for days if not weeks) to finish projects. P.S. I have never known either the owner or the managers to be anything other than polite, courteous and helpful, spending much of their time and sharing knowledge with customers. Perhaps the incident related above had to do with someone who was angry about Radio Shack closing almost all of their stores, back in 2017. This store has been independent of Radio Shack for a few years, although the sign remains on the building.

Great service, knowledgeable techs and timely installation. They helped me analyze my space and…read morerecommended products that filled my home with music.

Most polite and knowledgeable staff any where. So grateful for their services Scott and his crew…read moreare excellent

Zero rating....went to the store 2 times for help today because the phone was locked up by accident…read moreby an associate over the phone. The Mgr Ray, not knowing what the issue was, yelled across the store in front of customers 'pay your bill'. It had nothing to do with the bill it was about the phone being locked out by Tmoble by mistake. I do all my work by phone and the phone had been locked out since 8:00 am. It was finally unlocked around 4 pm by a helpful store associate after the Mgr Ray failed to understand what the issue was. I even went to Verizon to see if they could help me and they were the ones that figured out what the initial issue was. This 'Mgr' was absolutely unprofessional and ignorant to me and in front of other customers. The associate helping me was seemingly embarrassed and apologized for the poor customer service. I know this company can do better than this. I will be leaving Tmoble because of this poor service from one of your 'professionals'. Being this is in Payson AZ, I can assure you all my friends and family will know about this incident. Ironically Ray may benefit from some diversity enlightenment and training. Such a sad way to loose a long term customer.

Unfortunately, you cannot get much done here if you're not either just initially signing up for…read moreservice or buying a new phone. If you have any issues with your phone, they're going to tell you that you have to contact this or that directly and they cannot help you. For me this is just a sales office. They don't do anything else

Morgan made my day. He was kind, patient, and helpful over the phone with a pretty dense, slow…read moresenior. Even I wouldn't want to talk to me about computer stuff. lol It's great to find someone so good at what they do! That is what I call a Professional.

They were friendly and very efficient and sorted my laptop quickly. I would definitely recommend…read morethem. Morgan followed up a couple of times afterwards as well.

I am Happy. They Were Prompt and They Came To My Rescue. They Understood Why I Use My PC For Gaming…read moreand Streaming. The Pc Was On The Verge Of Overheat and Thanks To a Optimized BIOS Change My PC Is Running Like a Champ. Thank You Computer Guys USA You Saved My PC From Certian Death. I Will Highly Recommend You Guys To Anyone Who Needs a PC Repair. Even If It is as Simple as a Optimized BIOS Setting

I've never personally been here because of all the horrible things I've heard about them…read more My one friend bought a laptop from them. Turns out it was refurbished computer that should never have been sold. Nothing is wrong with refurbished computers, mind you, just this one was a piece of crap that should have been sent to the junk heap. Not to mention all the illegal software they used to find viruses. Just saying, find another place.