Great overall service. Very nice to work with the owner. He seems very knowledgeable and honest…read more I brought my TV in and he helped me figure out my next move. Will definitely use him again if needed in the future.

Chuck, the owner of Advance Electronics, is personable and friendly. His experience with his…read morebusiness of 42 years shows with his knowledge of electronics. Quick service and response times either via text message or phone calls. Thank you, Chuck!

I have been going to this store for decades and simply can't say enough about the store and the…read morestaff. I love it. Tom, the owner, is very personable and the fact that almost all of his staff haved worked there for decades also, says a lot about his business and Toms character. Great electronics store.

I can't say enough good things about JK Electronics. I love this place. It's so much more a just…read moreanother business. I would consider it up there along with other Essential Businesses. There's not many like it around these days. They have so much variety of electronics parts and the expertise to guide you to the right part. They have saved me many times when trying to repair an electronic device for my office. From an obscure part, to alarm panel and UPS batteries. My Fire Alarm panel needed a battery replacement. They quoted me $750. JK electronics sold me a replacement battery with greater amps (longer run time) for $27. I try to support this business as much as I can because it would be a very sad day if they were not around. I went there today to get this usb to mini usb receptacle smt. It is the size of a fingernail. I was so happy they had it in stock for $2.95.

I dropped my laptop and sent it in and they fixed my banged-up laptop within a day! Im impressed…read moreabout the speed and quality of their repair!

This is around the corner from my house and what a blessing. We've been here a few times now and…read moreevery time and everyone we have served us has been amazing. They have always given us honest answers. They do both computers and phones here. Please come and support them.

I am NOT impressed with the level of customer service and have NOT had a good customer experience…read morewith this company. I have an older Roland digital piano that I use for gigs. Recently, I needed a small part of the case that had broken off due to plastic fatigue. I contacted Roland customer service and they told me to contact an authorized service center in my area. I decided on Tap Electronics and was communicating with Sal. He asked for the serial number and part description which I provided. He said I would need to bring the board into the shop. I felt I didn't need to do that as it was just a plastic part of the case that screws onto it. I expressed my annoyance and Sal stopped communicating with me. I contacted ANOTHER service center and they are fantastic! They sent me an exploded diagram of the board to confirm the part I need. I texted them back right away confirming. They are reaching out to Roland in Japan to find part availability and pricing. I don't know what the hell is wrong with Sal.

Called them on advice of tascam told to speak to Sal left him a message he calls me back and leaves…read morethis message: that was the worst voicemail greeting ever and hangs up. I called number back to a hostile guy and asked who he was said his name was Sal so I hung up. Not getting my business after this unprofessional response. Tap Electronics Sal is costing your company business but I am sure you don't care if you are hiring people like him in the first place. Tascam has been made aware ....

I had such a wonderful experience working with Therron at Best Buy! From the very beginning, he…read moretook the time to help me make the right decision on my purchase without ever making me feel rushed or pressured. What really stood out was his outstanding customer service after the sale. He promptly returned my calls, followed up with me, and made sure all of my questions and concerns were addressed. His communication and attention to detail truly put my mind at ease during the entire process. It's rare to find someone who genuinely cares about their customers and follows through every step of the way. Therron went above and beyond, and I sincerely appreciate his professionalism, patience, and kindness. If you're shopping at Best Buy, I highly recommend asking for Therron. He's an incredible asset to the company, and I couldn't be happier with the service I received!

First off their employees lie to you. I specifically asked how long I had to return. They said 30…read moredays from the day I get it. We go to return it and we never opened it and they refused to return it and it hasn't even been 3 weeks. I never opened the package. Also make sure you wear pants if you go inside. The store is infested with bugs. When we went in to purchase I mentioned I feel like there's bugs crawling on me and the employee straight out said "oh yeah we have all kinds of bugs like flees and mosquitos." I got bit to holy hell. So when we went in tonight to return and they denied us they had all kinds of homemade sugar water and other crap trying to trap all their bugs. Disgusting to say the least. The manager is liar and doesn't know how to do his job. Best Buy must be going out of service if this is the kind of people they hire and their cleanliness. I would give zero stars if that was an option. Buyer Beware!!!!

By appointment only. However, they do not acknowledge that you have scheduled the appointment…read more Operator is extremely rude to customers. If he claims he will return your call he is lying. I suggest giving him all the alone time you can. No one needs the attitude.

I learned about these wonderful people when I used to work in the same business park. I always take…read moremy electronics to them. Drop off is so easy and they'll jump in very fast to offer a hand even if you don't need it. Very kind folks and super helpful. Nothing else needs saying :)

OUTSTANDING service. August 2026... Years ago they fixed by Pioneer CD player that is still going…read morestrong. My ONKYO SR 700 left channel stopped working after about 20 years that I use in the living room from music to home theatre. They did a great job and it sounds fantastic. I looked at some of the negative reviews and you have to wonder about someone who would actually spend 3X the money to have something fixed when they could buy a new item for 1/3 the cost. You just have to wonder about some people.

I've tried this place second time and yet again disappointed. On the phone they promise it all…read more When time comes nothing g was done based o. The report I got. Disappointed

Above and Beyond…read more Shea and manager Carmen really went out of their way actually creating more steps for them to Maximize value from my purchases at Best Buy making it the greatest Buy (purchase) experience I If you are making a significant investment / purchase consider opening a No Annual Fee line of credit with the Best Buy Visa also in Home Theater is Steven, he is an audiophile himself and very knowledgeable in regards to the best products to suit your needs and wants

DO NOT GO TO THIS BEST BUY! I brought in my meta glasses…read morethat were in great condition just after 1 day of purchasing them (they just weren't for me) The store manager Carmen grabbed an EXTREMELY filthy rag and proceeded to make 4 passes along the finish after I told her not to do that. She told me in a condescending tone ITS A MICROFIBER RAG I responded to her that l doesn't matter, you're wiping all the dirt and grime on that rag against the finish of the glasses and causing damage to it. She was rude, egotistical and very much title driven with no regard to me as a customer or care to what she was doing , she packed up the glasses and happily told me they were not eligible for return. I asked for her manager, she said I am the store manager, I asked for her superior, she said there's no one above me, I said how do I escalate this, she said call corporate. Realizing the type of person she was I just took my glasses and walked out, I currently have an open complaint with corporate being worked on and they have been more than accommodating. So I warn you, to be very mindful of purchasing anything at this store as management is an absolute joke. Also just to not totally bag on this store the Sales employees are awesome, and extremely helpful. This is just very much management related!

I came in looking for a SIM card for my business phone, and one of the employees, Ian, was…read moreincredibly helpful. He approached me first to ask if I needed assistance, which I really appreciated because I was a bit too shy to ask for help myself. He guided me through the entire process of setting up my SIM card and even took the time to explain the different power bank options, which helped me make the right decision. Despite several customers asking for his help at the same time, he made me feel like I wasn't overlooked and gave me excellent customer service throughout my visit. Thank you!

This location is sadly one I will never return to, because there is no notion of customer service…read more All of the workers are texting on their phones and HIDING from talking to customers. You can't get any help, it's like a game they play to avoid customers and laugh about it. The Managers. Wow. A middle-aged lady who was nice, was just not helpful at all when I tried to exchange a tv WITHIN the warranty. Even with my receipt in hand, she turned rude when I asked her to listen to my issue. She said "Geek Squad is NOT my problem call corporate." No. They need to work in tandem. What a nightmare!

Ken was awesome! Had to bring my record player here because I accidentally pulled too hard on one…read moreof the inner cables on the tone arm while replacing my cartridge and the pin broke. Figured I just needed to get it soldered. Came here during lunch, and at first, I thought it was closed because they didn't have lights on. But there's a sign on the door that states to call ahead and to wear a mask. Ken quickly picked up my call, heard my issue, and told him I'm outside. Ken was quick to acknowledge my request, and he let me in. There's a $25 diagnostic fee deposit, which goes toward the repair. Which, in my case, means soldering the cable back to the pin connector. Paid with a CC, and he asked for my contact and told me he would call me when it's ready. The next day, he called to tell me it's ready. And violaaaa, my record player works again! Awesome work and awesome hospitality, Ken. I'll see you again next time I break my record player.

so many experiences I have, Ken has helped me with many of my electronics. Ken has helped me for…read moremore than fifteen years, and he has never disappointed me. For anyone that needs that old HIFI stereo receiver repairs, this is your spot to get it done right. Hard to find another expert. He brings value and life to vintage electronics.