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    Cricket Wireless Authorized Retailer

    3.0 (2 reviews)
    Closed 9:00 am - 7:00 pm

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    People searched for Mobile Phones 189 times last month within 15 miles of this business.

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    Verizon - Verizon: 1501 S Broadway: open as of (22 Jun 2021)

    Verizon

    (12 reviews)

    My SIM card stopped working, but I was needing a phone upgrade anyway. They had me get my husband…read moreto add me to the family business account for our phone plan, as an authorized user. Now, I needed to verify my identity as an authorized user. The only way to verify identity was through call or text, which was going to be a problem since I didn't have a working SIM card. The girl helping me approached two other girls working there how we should figure this out since my SIM card wasnt working . They had no idea what to do. Seemed like we were sitting around waiting for lighting to strike. They even told me to try sending the verification code through again to see if it would work on the WiFi. No, it didn't! It was only after the final time I sent a verification code that the girl helping me had the BRIGHT idea to take my SIM card out and put back in. Well, now my phone works. Now I can get a verification code. But...it was too late and I'm locked out of verification attempts for the next 24 HOURS. SO I HAVE TO TRY AGAIN TOMORROW. You'd think that could've been suggested earlier. Now I've completely wasted my time. I'm going to another location.

    THANK YOU DAMARIS!!…read more After a terrible experience at another local location where I was conned into adding another line to our plan.... Without actually explaining that was what they were doing....... We had a wonderful experience at the Verizon in Edmond on Broadway. Damaris helped us figured everything out and easily upgraded my phone with no issues (& no added lines lol) and he was great company while we had to wait to transfer my phone over. Highly recommend this location! And Damaris!!

    Cell Phone Fix

    Cell Phone Fix

    (35 reviews)

    ******WARNING******* IF YOU HAVE AN IPHONE, DO NOT TAKE YOUR…read morePHONE TO THIS PLACE!!! THEY ARE NOT AN APPLE CERTIFIED REPAIR SHOP!!! All Apple phones have serial numbers on the internal parts of their phones and will not function properly with an aftermarket part. You risk damaging your phone by installing non genuine Apple parts. I have an iPhone 12 Pro Max. It's always in a case with a screen protector. The screen was cracked from a freak accident. The screen was cracked but the touch feature worked fine. I went to "Cell Phone Fix" because I was unable to make it to an Apple store (My mistake). I went in person to this store and asked the store owner if he would be able to replace my screen with an actual APPLE OEM (original equipment manufacturer) part. He said that he had a refurbished OEM APPLE screen and would be able to fix it. He told me to hold on so he could call his brother to make sure he could. He spoke to his brother in a form of Arabic over the phone and then told me he would be able to fix it for $350. He told me it'd take him one hour to fix. I asked him again, to reassure myself that the part was an actual OEM APLE part before he touched my phone. He said, "Yes, it's an actual refurbished Apple screen. You won't be able to tell a difference." I turned my phone off and handed it to him. I waited inside the store for him to repair. After the repair was complete, the screen appeared to be fine. From the actual appearance of the phone (turned off) you wouldn't be able to tell that anything happened. When I turned my phone on, there was a notification in the settings that said, "unknown part." This notification further explained that the phone was unable to determine that the display screen installed on the phone was an original part, genuine Apple part. I inquired to the store owner about this issue and he said, "Give it 3-5 business days and it will go away." After further inspection of the phone, I noticed that there was no "true black" on the black portions of the screen. OLED displays show true black. LCD screens will not. This was a cheap LCD screen that I was charged $350. Throughout the day, my phone would randomly turn off, over heat and the battery drained significantly faster than prior to the repair. The next day I took my phone to the Apple store in fear that my phone would be ruined from prolonged use of the fake screen. This caused my phone to be out of warranty so I had to pay for an out of warranty repair with Apple just to get my phone fixed. I have attached pictures of the difference between my phone and my wife's. If you look, you can definitely see a significant difference in the screens. The phone on the left is my wife's. The one on the right is mine. The black looks like bluish because it's not an OLED screen.

    I brought my grandmother's phone in today to get help. She had several popups and apps that were…read moremaking it impossible to use the phone. She was extremely embarrassed and David took very good care of her. He put everything into layman's terms for her and assured her that she is not the only one that has had this problem. He also explained to her what she should do in the case that it happened again. After working with us for about 20-30 minutes he handed her phone and it was ready to go. We appreciate the time he took to help us. He was very professional, prompt and polite. If I have any other issues with my phone, I will definitely go and see David at Cell Phone Fix. Thanks David for helping us out today.

    Verizon

    Verizon

    (7 reviews)

    Quinton is the absolute best!! Took care of me so fast and was extremely knowledgeable on every…read moresubject. Even had him helping his coworkers while helping me! Such a genuine person and I see him being a huge leader here soon.

    You have the worst customer service. I couldn't understand…read morethe person who answered. Asked where I was calling & she refused to say. Wanted to verify my acct before she (Reuth??? She even spelled it) would allow me to talk to someone else who I could understand. She told me to hang up and call back (after I'd gone thru all the crappy Automative system just to talk to a human in the first place!) if I wanted to talk to someone else. I asked to speak to her supervisor but she told me to verify my acct before she would. I said I'd be happy to verify my acct to whomever her supervisor was & when she allowed me to speak to them. She refused to allow me to speak to anyone else. I literally waited for 30 minutes while she said nothing. Then the call ended. Verizon is the largest cellular system and you can't provide better customer service? This is why your customers are leaving in droves. I was paying over $100 for their services. I am paying $20/mo. with Consumer Cellular. For the same service. Verizon is such a scam. I was only trying to find out why Verizon continued billing me -- even after I'd been on the phone with both Consumer cellular & Verizon (3-way call) to get a "porting pin" from Verizon so I could switch my phone number to consumer cellular. I couldn't understand what this Reuth's English. So I'm passing all this information onto the public. Your customer service sucks, Verizon!

    Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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