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    Cricket Wireless Authorized Retailer

    5.0 (1 review)
    Open • 10:00 am - 7:00 pm

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    6 years ago

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    AT&T Store

    AT&T Store

    3.1(11 reviews)
    0.3 mi

    I visited this AT&T store and was helped by Tanner this week. I was there in order to transfer my…read moreeSIM from my old unusable phone to a new phone that was delivered te previous night by Asurion. I should have been able to do this on my own very easily, but because the screen on my old phone was unusable, I had to go into the store. Tanner was incredibly helpful, and we ended up having to call AT&T to get security clearance to transfer the eSIM. That process was extensive, but with good reason so that accounts don't get hijacked. All in all it took about 45 minutes, and Tanner was very helpful and friendly. He did mention that I had an unnecessary add-on of a single line protection plan, while also have a multi-line protection plan, so he removed that redundant coverage. After my visit, I did receive an email from AT&T letting me know about a home protection add-on that had been added to our account (this wasn't discussed with me and was a surprise.) I'm not sure if this happened while in the store or an accidental thing from AT&T, but I was able to remove it through the app. Just seemed odd that we removed one thing, and then another, more expensive unnecessary thing popped up. All in all, great experience, just make sure to check your bills for unneeded add-ons after a visit to any AT&T store.

    These guys blow. Hyper incompetent. Tanner's noticeably high on meth. Brayan's a little soft. I was…read morewondering why my phone came in opened. It felt like it was probably a meth thing. The more I try to get my phone replaced the more obvious it is that it's clearly a Meth thing. My phone was opened in the package. I should've checked in store. I'll admit that. It's just that after waiting a week for them to even open their store again, I was pretty done with it. Oh ya, they closed their store for a week while my phone was getting delivered. They say UPS opened it. It was sent through Fed ex. No big deal. Fed ex delivered it on Wednesday. When they were closed. Weird. Maybe fedex lied? Except for when I drove down after they said it was delivered, they were in store but it was still closed. Weird. Closed till Friday. Picked up my phone. Tried to return it on Tuesday. Brayan said I took too long. Because at this point Tanner was no longer speaking. He'd started to be quiet like a good little idiot. Anyways, I reminded Brayan of the two week from fedex delivery date return warranty window. "Oh ya. That." When someone's face has "Foiled by your own policies" written all over their face, you know you've got them. Also, why not reach out to the people who had phones coming in. It was like 5 based on the missing packages on the windows. You guys literally had one job... Anyways, when I went in Tanner started it off by telling me how it was my fault and shit. I thought I was being pretty chill for waiting for over a week for a phone you easily could've just rerouted to my house but whatever kid, get your simp on for Att. After about a minute of Big Simp Tanner explaining how to be a capitalist shill, Brayan could tell this was going to be escalated by his incredibly shitty employee. Which it did. Unfortunately for Brayan, working at ATT sucks. They extract immense profit off of the Enshitification of a vital service while paying their employees garbage wages. I'd hate my life too if I was Tanner. But shit man, we're in this together. Why do you either have to simp for the ATT to the point of not returning an obviously pre used phone? Like why do you care if ATT has to pay to right their wrong? Or are you stealing new phones and subbing in refurbs for your healthy Meth addiction? Steal from the man not your fellow man? Anyways. Great value though as I'm now going to pull my card from this auto pay and the previous problem that I originally came in to fix will actually shield me or any actual person from any legal or financial liability. Literally going to end up getting paid to switch to T Mobile by ATT and Brayan. Welp, lunch is over and I think I've wasted enough of my time. Just don't go here. You'll end up down the road at Adelita's spending your lunch writing a review about garbage. Adelita's is pretty fire at lunch on Taco Tuesdays though...

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    Cricket Wireless Authorized Retailer - mobilephones - Updated October 2026

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