Chad is wonderful support in Verizon Gainesville, Va. Been there many times. Always honest!read more

polite, friendly, professional and knowledable. What more can you ask for when traversing a mobile…read morephone carrier's retail outlet. This locations examplifies and ambondies all those traits. And the best thing is, unlike other location, this locations does have Inventory in stock. Bravo!

I had an install scheduled,some guy came out and he destroyed my basement,he left holes…read moreeverywhere,he didn't plaster correctly nor did he sand the treated areas,it was a disgusting install and I had to spend $3000 to repair my basement walls and ceiling, do not ever ask the Big Screen Store to do installs for audio or visual equipment.

The people who work here are fantastic. They go the extra mile to make sure you have a great…read moreshopping experience. The delivery was right on time and they are very fast at delivery and setting up. I would recommend this store to anyone.

Learned my lesson do not use fake apple screen if you want it to work again. Had a simple cracked…read morescreen replaced and had to end up taking it for a genuine Apple repair. The fake screen overheated and would not charge and had a blue hue on the screen. DO NOT RECOMMEND.

I highly recommend this place if you need your phone repaired. Went in not sure if my phone would…read moreeven be fixable due to the water damage. The guy named Musa was excellent. In 15 minutes he was able to repair the broken glass and water damage. Thank you so much Musa! Reasonable price. Highly recommend 5 stars hands down!

Went to get a new screen for my iPhone 13 Pro Max. Pricing was better than I expected, they took my…read morephone while I went shopping and it was done when I came back. Customer Service was great Very convenient located in the Walmart. I would definitely go back if I had any issues with any other phones that I had

Hossain is amazing.Made sure I was very satisfied and I always come here...Keep up the great work.read more

Our toilet flooded in the middle of the night (on a Monday,…read moreno less). I didn't want to risk serious water damage, so I did a quick search and found Fast Response Plumbing & Rooter. I requested a quote on Yelp and they responded within minutes. They arrived, and soon my toilet was flushing like it was brand new! Appreciated them walking me through the process and answering all my questions. Definitely took customer service a step further with that. Plus, the $10 coupon on their page was a nice little bonus.

By far the worst customer service I've ever experienced! The manager, employees and district…read moremanager are rude, think they can talk over you and have no idea what customer service is! Charged for a service and product never received and still trying to resolve it over two years later. If you care about customer service and don't want to deal with rude individuals, I would suggest fulfilling your wireless needs somewhere else.

I did business with this company in 2003 when it was at a different Fredericksburg, VA location. I…read moredealt directly with the owner then, and he was excellent in helping me plan my whole house audio system. I bought an Arcam integrated amp, Legacy in-wall subwoofer, Adcom speaker selector and a bunch of Tara Labs in-wall wiring for six rooms. He even set me up with a custom installer from Farmville, VA to help with the audio wiring. I don't know about the other reviews here, but my experience was excellent.

About a year ago I had Raven install a high end audio system for my listening pleasure. I am more…read moreof a classical/opera fan so I wanted a system that would faithfully reproduce the music in all its delicacy and tonality. I did not want or need a glorified boom box capable of shattering the rafters or splitting the eardrum. Well, the Raven team came out and did a site analysis and in a day or two came back with a proposal. There were three estimates - each geared to a differnt level of expense, but all suitable to my needs. The Raven team answered all my questions and ultimately I elected to go with the higher end system. They ordered the equipment and within a week had installed it in a very meticulous and professional manner. I have been enjoying my system daily since and have nothing to say but superlatives about Raven Hi Fi. I highly recommend the team of professionals at Raven and encourage anyone interested in a quality installation to give them a call.

Great "down to earth" folks with an excellent work ethic and sense of humor to match. They…read morelegitimately make me feel like they're paying attention to the problem and have the skills to fix damn near anything that generates power (I plan on taking them a flux-capacitor and "Mr Fusion" out of my time machine to see if I can stump them). All in all a great place that still has the personalized service feel that service shops used to have so long ago.... but have since been replaced with cheap replacement parts and online ordering. My strongest recommendation!

I was desperately searching for a specific battery, and after going to physically; then calling…read moreALMOST everyone listed on Google, this Mom & Pop store was the only one in the Fredericksburg area that carried it. It wasn't in stock when I called around 3pm on Monday, but Glen (Lenny) & Cindy's daughter (Shelby) told me she would order it and get it in ASAP. It was before 11pm Tues- the NEXT DAY that Shelby called and said it was in. Not only that, but her father, Lenny, would DELIVER IT TO MY HOME!!! I couldn't be more thrilled with the service, kindness and lengths their family business went to in order to make me feel safe having a car to drive again. If you're looking for a battery, starter or alternator- this is the place for you! A+++

I can't say enough good things about Todd. I went in this weekend because I had to replace my…read morewedding ring of 25 yrs. I was having a really emotional time and he was incredibly kind and understanding about how hard it was for me. It took me two days to choose a ring similar and special enough to take its place and he was extremely patient. I never felt rushed. I also appreciate how helpful Kathy was. She informed us of an upcoming sale that was starting the following day and by waiting the extra day, it saved us a ton of money. She was sweet and I enjoyed talking with her. Ask for either one of them and you'll be well taken care of.

I waited until after the repair was completed to leave this review…read more.. I had an extremely upsetting experience at the Jared - Galleria of Jewelry location in Spotsylvania Towne Centre in Fredericksburg, VA on March 11. My partner went into the store to drop off one of my bracelets for repair. Instead of a normal customer service interaction, the sales associate working the repair counter was shockingly rude, confrontational, and unprofessional from the beginning. She repeatedly questioned why he was "in there again" and insisted he had already been in before, even though this was his first time ever visiting the store. When he calmly explained that, she continued to argue and claimed it must have been "another man." The bracelet had originally been purchased years ago under a previous account holder. Once she saw the name on the account, she began repeatedly referring to that person as my "husband" and questioned my partner about why my "husband" was not the one bringing the bracelet in. Even after my partner clearly explained that the purchase was from a past relationship, she continued making these comments in front of other customers in the store. The interaction became extremely uncomfortable and embarrassing. What should have been a simple repair drop-off turned into an unnecessary and humiliating experience for him. A customer should never be put in a position where their personal life is being questioned or discussed publicly by a sales associate. After my partner came home visibly upset, I called the store and requested to speak with a manager. Unfortunately, the situation was largely brushed off and I was still unable to obtain the associate's name. This experience was extremely disappointing, especially from a national jewelry retailer that promotes professionalism and customer care. I hope this situation is reviewed internally and addressed with the staff at this location so that no other customer is put through a similar experience. If someone from corporate or district management would like additional details regarding this incident, I would welcome the opportunity to speak with them directly.