Tech Box was great. They were friendly and knowledgeable. They got our Apple desktop updated and…read moreback on line.

A properly functioning computer network is essential to a modern veterinary practice. TechBox has…read moremade our systems faster, more reliable, and more user-friendly. When we do have an issue, a call to TechBox gets us solutions quickly and professionally. Now that we have TechBox as part of our team, we can serve our clients and their pets more effectively and efficiently than ever before.

Very clean and nice environment! The management and the staff are very nice and helpful.read more

Amazing customer service....I hope that the lady there is getting paid as well as the company can…read morepay her!! Because it's hard to find people who want to work and people who actually try at their job

Having been a good customer with six phone lines over the past eight years, I can't tell you how…read moredissatisfied I am with this particular locations attitude. When you walk in there is some sort of a prison mentality. The sales people or technicians or rude, condescending and have no personality whatsoever. I'm not sure where the arrogance comes from. If I had done poorly in life... I might be doing what they do. Fortunately, I have a personality, smarts and have people skills. My suggestion is to close this location because it breeds entry level type employees that will do nothing but to drive you to T-Mobile. After dealing with my "associate" today, I am seriously thinking about breaking all ties with Verizon. You will get much further by calling customer service then to work face-to-face with these DMV style "associates". 1. Not friendly 2. Rude 3. Impatient 4. Dismissive 5. Condescending

My wife and I just upgraded two phones and it wasn't until I got home that I saw on the bill that…read morethey charged us $40 per phone to transfer our data from one phone to another. Not once did the sales rep mention to my wife or I that it would cost us to transfer our data. All he said was I will transfer your data from our old phones to our new phones. While the sales rep was polite and handled everything quickly, the additional $40 per phone fee to transfer the data was unacceptable and I never would have agreed to it if I had been told about it. IF YOU BUY A PHONE FROM HERE...BEWARE THE ADDITIONAL FEES THAT THEY WILL TACK ON WITHOUT TELLING YOU.

We were in a bind around Thanksgiving time and needed an iPad screen repaired before a long road…read moretrip. They got us in same day which was awesome but the quality of work was terrible. There is clouded lighting spots on the bottom right quarter of the screen and the button keeps moving out of place. I definitely do not recommend using this place especially since now I'm going to have to get the screen repaired again somewhere more reputable. I've had screens repaired before and paid exactly the same amount for way better quality.

Had an IPad battery and screen replaced. Spot on repair that…read morewas fast as at a great price

I took my Apple Watch in to get fixed in early December. It needed to be sent to Richmond because…read morethat's apparently where they have the sautering tool needed to fix the batter. By December 15, I'd received a call that the watch was fixed, but then they backtracked and said it was still losing its charge. From that point on, it was radio silence; I called them on 12/22 and12/31, each time without them being able to tell me what was wrong with the device. By 1/30, they told me that the device was unfixable and then would send it back to Charlottesville to get it to me. And again, I heard nothing. When I called on 2/10, I finally spoke with someone helpful who'd admitted that the watch had been lost in the mail. I asked that person what could be done, and they offered to see if the company could help me replace the device; I asked to get that in writing in the form of an email, which they obliged and sent on 2/11. I've now responded to that email two times (on 2/14 and 2/17) hoping to move forward with the replacement of my device or some kind of a refund, and no one has answered. Fruit Fixed showed embarrassingly poor communication and bad customer service. I have no idea how their rating is so high - I feel like many of these reviews can't be legitimate. I now have to purchase a new watch and can't use my previous device as a trade-in because they have refused to help me when it was lost in transit between their two stores, and when apparently no one who worked there even realized it was gone. Pathetic.

UPDATE: Wow. Their response to this issue admits they broke the phone and tried to get me to pay…read moreto fix their mistake. This is a clear pattern. I urge everyone to look at Fixed Fruit's responses to the reviews. In each case, they twist the fact to place blame on the customer. This is an untrustworthy business that is unwilling to stand behind their work. Strong recommendation to avoid! ORIGINAL REVIEW: I visited Fixed Fruit for a simple battery replacement on my iPhone, but the experience left a lot to be desired. During the repair, the technician damaged my phone's screen. Although they admitted responsibility, they still tried to charge me for a new screen instead of fixing their mistake at no cost. While the staff were not rude, their unwillingness to correct an error they caused raises concerns about the ethics of this business. If you're looking for a repair shop that you can trust, look elsewhere

The day of the big snowstorm, my phone quit charging. We are rural and only have our phones to…read morecommunicate for emergencies. I called as soon as the Culpeper store opened the next day, and the girl on the phone said she couldn't tell me anything over the phone, we had to bring it in. I had also fractured my ankle during the storm. So we drove 30 miles to have her look at the phone, with a broken foot. Hubby took phone in, and she DIDN'T EVEN LOOK AT IT!!! She said they were busy that morning and only told us to come in because she didn't have time to deal with us on the phone. Told hubby "this isnt a repair center, I don't know where you can take it." TOTALLY BLEW US OFF, AFTER MAKING US DRIVE THERE IN HORRIBLE CONDITIONS. WORST CUSTOMER SERVICE EVER.

The same horrible, rude, unprofessional little Hispanic girl treated me the same way as the last…read morereview. After asking to speak to a manager she literally hung up on me then refused to answer the phone because she knew she knew she was wrong. When I called the other T-Mobile across town I was told this location doesn't even have a manager at this time. No one knows who owns it or how to get in touch with the owner to report this girl for her astounding level of rudeness or unprofessionalism. if you don't want to walk into a complete hellish nightmare go to the one on the other side of town.