T-Mobile Authorized Retailer

1.0 (2 reviews)

Mobile Phones

Closed • 10:00 am - 8:00 pm

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T-Mobile Authorized Retailer - Mobile Phones Near Me - Culpeper, Virginia

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Sharron R.

223

5 years ago

The day of the big snowstorm, my phone quit charging. We are rural and only have our phones to communicate for emergencies. I called as soon as the Culpeper store opened the next day, and the girl on the phone said she couldn't tell me anything over the phone, we had to bring it in. I had also fractured my ankle during the storm. So we drove 30 miles to have her look at the phone, with a broken foot. Hubby took phone in, and she DIDN'T EVEN LOOK AT IT!!! She said they were busy that morning and only told us to come in because she didn't have time to deal with us on the phone. Told hubby "this isnt a repair center, I don't know where you can take it." TOTALLY BLEW US OFF, AFTER MAKING US DRIVE THERE IN HORRIBLE CONDITIONS. WORST CUSTOMER SERVICE EVER. read more

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Mackenzie L.

4 years ago

The same horrible, rude, unprofessional little Hispanic girl treated me the same way as the last review. After asking to speak to a manager she literally hung up on me then refused to answer the phone because she knew she knew she was wrong. When I called the other T-Mobile across town I was told this location doesn't even have a manager at this time. No one knows who owns it or how to get in touch with the owner to report this girl for her astounding level of rudeness or unprofessionalism. if you don't want to walk into a complete hellish nightmare go to the one on the other side of town. read more

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More info about T-Mobile Authorized Retailer

15167 Montanus Drive
Culpeper, VA 22701
Directions
(540) 930-0600
Call Now
Visit Website
https://www.t-mobile.com

Hours

What time does T-Mobile Authorized Retailer open?

T-Mobile Authorized Retailer opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile Authorized Retailer opens at 11:00 AM on Sunday.

What time does T-Mobile Authorized Retailer close?

T-Mobile Authorized Retailer closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile Authorized Retailer closes at 6:00 PM on Sunday.

Mon-Sat 10:00 AM - 8:00 PMSun 11:00 AM - 6:00 PM

Payment methods

Does T-Mobile Authorized Retailer take credit cards?

Yes, T-Mobile Authorized Retailer takes credit cards.

Outdoor Amenities

Does T-Mobile Authorized Retailer have parking?

Yes, T-Mobile Authorized Retailer has parking options.

From the Business

Specialties

Visit the T-Mobile store in Culpeper and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 15167 Montanus Drive can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬¨'Ä†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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AT&T Store

3.7(3 reviews)

0.2 mi

Very clean and nice environment! The management and the staff are very nice and helpful.read more

Amazing customer service....I hope that the lady there is getting paid as well as the company can…read morepay her!! Because it's hard to find people who want to work and people who actually try at their job

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Cricket Wireless Authorized Retailer

5.0(2 reviews)

1.1 mi

I brought my mom here to get a new phone and add her to her husband's plan. She is not a big fan…read moreof technology and considers a trip like this like going to the dentist for a root canal. Luckily we had the pleasure of working with Jorge who was very knowledgeable and patient. He went above and beyond to help her get a great deal on a new phone and make sure the plan we set up to accommodate her needs. Thank you guys for all your help!

I have been in my local Cricket store on 3 separate occassions in the past two years. I have been…read morefortunate to meet several very helpful employees but by far the employee that has gone above and beyond to help me the most is Tony. He has so much patience, answers all my questions, and always solves my problems! Tony is the reason I will continue with Cricket knowing that I have someone I can go to for help! Thanks!!

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Fruit Fixed Charlottesville

3.6(35 reviews)

40.7 mi

Ptrsented my Macbook pro that would not start up. The personablestore person started it up in…read moreseconds and sent me on my way with no charge!

They told me charging port needed to be replaced after "trying to clean it". Said it would be…read more$153.00. Mr Fixit cleaned port for $30.00 and it's good to go.

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Inside Fruit Fixed Charlottesville, check out counter view!

Inside Fruit Fixed Charlottesville!

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Drone shot of our Shops at Stonefield location at Hydraulic Road and Route 29!

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5 reviews that are not currently recommended

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James D.

2 years ago

I tend to struggle with my phone. I am rough on them. I also hate having to go into brick and mortar stores. I went in to take a look around for a new phone. I worked with Madison. She spent the time needed to understand what I use the phone for, what I liked and disliked about my current phone. Went over new plan options. Once we settled on a phone and plan, she even helped me pick out a case. In a world where people are ushered in and out like cattle, Madison really took the time to listen, help, and follow through. I have never felt more comfortable. She should be promoted. T-Mobile is lucky to have her in board. read more

Andrea F.

7 years ago

I am super pleased with my visit at this store. The staff at this store are very professional and polite. The employees were very helpful especially Robert. He is very knowledgeable and patient. He went above and beyond in helping me. He explained my plan and contract very well and helped me set up my phone. I highly recommend going to Robert for help! read more

Josue N.

7 years ago

I went there to get my Upgrade and Robert the store manager was really helpful with getting everything that I needed to get so that I can leave Happy. Definitely recommend him if you are looking to Upgrade or add any lines. read more

June O.

7 years ago

Went in yesterday and it was hands down was the best customer service experience I've had in awhile! Robert was helpful and answered my questions with ease. I recommend this location. I will most definitely be back! read more

Arcelia Q.

7 years ago

Ya tenía mucho años qué no ay cambiado me celular pero grasias al equipo aquí de esta tienda, me ayudaron garra un nuevo celular y el servicio era muy bueno! read more

T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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