I had been with AT&T for 20 years I decided it was time to switch to a more reliable, less drop…read morezone cellular company. At my kids recommendation I called T Mobil. I had spoke to more than one rep., and decided to drive from Menifee to Corona to go to the Ontario Ave. Store after speaking with James. I had gone from Corona to Menifee and back to Corona again, and was it worth it. James was so patient with me, thoroughly explaining plan's, phones, rebate incentives and billing options. He really knows his business and never left us "hanging" I so highly recommend James for any of your Cellular questions, concerns, and sign ups! Five stars for James! Thank you again!

Jennifer has the worst customer service ever. She was eating skittles and drinking water while…read moretalking to us and talked as if WE WERE BOTHERING HER. We asked her if we could see the phones and she pointed to the area and said "they're over there you can go see them." Like she couldn't even walk us to the area in the small store and show us???? She talked to us with attitude, as if we were stupid. She's the customer service representative, who is supposed to be knowledgeable about the store products and is supposed to educate us or help us with any questions, but the whole time she just sounded bothered. So we decided to go to another location nearby. Just plain rude. Worst customer service experience.

So the customer service from Shay and Moses AMAZING! However, the service and the phone i gt was…read morestraight crap. Got me a new phone and line for my birthday. But the refurbished phone i got that was certified wouldnt take a sim card... even though i tried to go to verizon and also speak with customer service for help. They couldnt do anything to activate the phone number they originally gave me! Believe me Shay tried everything and that shit didnt work! I just gave the phone back, asked for a refund, and to cxl my new line... oh and they charged me 50 dollars just to cxl the line..but ty Moses for being compassionate enough help me!! ty so much for the experience verizon!

I came in to buy two different products and everything went well although there were a couple of…read morethings that weren't clarified at first. However, Fabian was EXTREMELY helpful and there was ZERO hostility or annoyance from him. I really appreciate FABIAN, he definitely went above and beyond to make this 21 year Verizon customer feel right at home. Some of his skills made me think that he needs to be the owner not just a worker. Either way I came out happy. Appreciate you Fabian!

Cracked screens in corona are awesome. The owner is an honest guy. He tells you upfront the pros…read moreand cons on what could happen so there's no surprises and he does great work. I recommend this company to anybody. He's a great communicator and very honest.

Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

As a Manager in a Customer Service industry, I found Karla's service to be excellent. She assisted…read moreme through the buying process and the set up without missing a beat. Thank you for your help Karla.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Just got my phone fixed. Thank you so much for the new battery and the charger…read more My phones working now. Highly recommend this place.

Always Professional and speedy repair. Excellent pricing and so nice having a drive thru in the…read morearea. Will be back when the need arises. Hamzeh is the man

Amazing service, skip the call center from a different continent and show up in person. So I online…read moreordered 2 items & Verizon totally screwed me as far as me time. Anywase that was online , the 2 Ladies working took the time to find out why "MY ORDER"got messed all up and with their grace made me feel so comfortable I think I might be going back to. The selection on series 10 & inventory is on point Value makes me smile , we used her G13 classified number to call corporate (no stupid AI Robot Bull) we skipped over that crap . 2 thumbs up - 5 stars fooo shoooo

Service sales reps have no signs of intelligence young minded do care for customer service at allread more

Everything went well it always amazes me the service is always Great the representatives always…read moregive the best service and are so knowledgeable this is one of the best tmobil stores Ivan helped me this time and when I say KNOWLEDGEABLE GREAT AND ALL THAT when I need my other phone I know we're I'm going and ref all my family and friend also stay away from the tmobil on limonite !

Best service ever! We got there right b4 their closing time. The worker there helped me until he…read moresolved the issue. Amazingly dedicated worker!!!! Have you ever had that experience anywhere thesedays? I couldn't believe it. Thank you so much! Sorry I didn't get your name..