Ian Dylan and Brooke made me feel welcome and they were polite. This store just open In Ramona CA…read more. They make you feel at home . If you have a problem they try to fix it. I been with (Sprint) now t mobile since 2009. Yes I highly recommend this store and staff. They took care of me. It's hard to find good Customer service now days and this store has it. They have a good solection of phones And tablets and watches . I got the new tab S7 lite it's a good tablet. Thank you Ian Dylon And Brooke

I have a t mobile account for a phone that I do not personally use. Trying to logon to T-mobile is…read morea bad joke. They insist on verifying the account by sending a text message to a phone that I do not have access to. A Good company with good customer service would have an option to verify via Email. T mobile does not give you this option. Yet another company that requires a phone to do something that could easily be handled by email. Very poor customer service.

Great shop for many things, but the tech guys are super smart and very chill. It's interesting to…read moreme that guys like this know so much about fixing phone in 2 seconds.

Super helpful, glad I stopped before driving ALL the way down the hill. Super knowledgeable, what…read morenice guys.

My husband and I came in last week to return two phones after purchasing new upgrades from the…read morePoway store. The only person in the store was the one employee, Francisco. The TV was blaring the world cup soccer game in Spanish. Ok, it's exciting. No change was made to the volume. We explained we needed to turn in our old phones. Francisco asked, "Do you know the info on them?" Kind of a broad question, but that meant he needed the model and gigabytes of the phones. We had no idea what the gigs were off the top of our head; that's not something often known, in my opinion. My husband asked if he could look that information up on his account. Francisco said he couldn't. My husband said in return something to the effect of being surprised that info wouldn't show on his account, to which Francisco said, "Trust me, you don't know the system!" Whoa, guy. My husband was able to figure out on his own what gigs the old phones were, because when upgrading, the previous employee in Poway said the new phones would be double the current storage. Ok. Francisco continued with major attitude saying, "I need you to be sure on the gigabytes because if it's wrong, I'll get in trouble and I'm not trying to get in trouble." My husband said, "I guess we should have just gone to the Poway store to return these." Francisco then said, "Yeah I guess you could have!" It was after that rude, under his breath, condescending and completely unprofessional comment, I decided to write this review. I have never in my adult life been treated so rudely by an employee at any business. It was very clear we were interrupting his TV watching time and he didn't want to have to do anything to assist us. Perhaps Francisco shouldn't work in customer service if he's going to blatantly speak to customers that way. All we were trying to do was turn in phones.

They helped me with my iPhone and they new what they were doing very friendly. They really know…read morewhat they are doing very happy I went there

Absolutely amazing experience with CPR Escondido, Sally was the best !! Truly helped me get my…read morephone fixed just in time for my trip. THANK YOU !

2.5 stars. I give this place mixed reviews. The Good:…read moreI went there several years ago after visiting 2 other repair shops that quoted me $100+ to fix a cracked phone screen. When I brought it here to CPR, they showed me that it was actually the screen protector and not the actual screen. They quoted me $25 for a new phone protector and offered to put it on for me right there. I was so grateful! When I asked if the other places would know that they said, "Of course, they were trying to take advantage of you!" I had been loyal ever since. The Bad: Fast forward to now (about 10 years later),... I hate to say it but I believe greed has gotten the best of them. I went there a few months ago to repair my iPad screen. It was $260! I went twice last week asking for a quote to submit to insurance both times they took down my information (on a "sticky note") and told me the owner would email or text me a quote within a day or two. I just had a feeling those sticky notes go directly in the trash. Here it is a week (& several follow ups) later and no one has contacted me or knows anything about my previous request(s). My advice,.. pretend you are interested in getting the repair asap, otherwise, I'm quite sure they just throw it in the trash.

I have been going to The Ramona Verizon store for a few years…read moreNick is my go to guy He always takes care of everything I need He cares about his customers I can tell I'm not the only satisfied customer He greets everyone as you walk in the door with a smile It's comforting to know anything I need Nick can take care of me I worked in Telecommunications for 38 years Verizon is very fortunate to have Nick Thanks

This place is great! Walked in 20 min after opening and the guy on duty, Nick, had me sitting down…read moreand helping me right away even though he was busy helping someone else. Helped me get a new phone for so cheap, and was so patient when I had to leave 2x for an errand while he worked on my new phone. 10/10 recommend. Thank you, Nick!

I'm not recommending getting a screen protector here. The lady put on a screen protector on my…read morephone and it had weird lines on it. I ilI told her I don't like the lines on it and she ripped it off my phone and said I won't sell you it.

From the owner: Unique designed wood carved phone cases for iPhone and Samsung phones. Made is USA. Scratch free…read moredurable wood, attractive phone cases

About three months ago my husband went to A to Z Wireless to have his battery replaced in his…read moreiPhone. He recommended this repair shop to me when I took my phone case off and found the entire back looked like it had been ran over by a truck! In 2 hours, I had the entire back of my iPhone replaced cameras and all and it looks brand new! I couldn't recommend A to Z Wireless more. The owner was super nice and did exactly what he said he would do in the time he told me he would fix it. I didn't think it would look like a new phone. If you're looking for fast, reliable and great service they not only fix phone but all types of techy things that need fixing.

We were passing through, coming back from Orange County on June 27th, over 2 months ago. We decided…read moreto eat breakfast next door to this place. Anyway. I walked in here and asked if they could put new batteries in our 5 yr old iPhones. He said sure & had them ready an hour later when we finished breakfast. He quotes you for a new battery. But also cleans your phone up really nice & the speaker is like brand new again! Anyway I just now decided to write a review because I'm so happy about how well the new battery and everything works still! I only have to charge my phone at night now! It's still good ALL day! AND the guy & his son were super nice, down-to-earth people. I love giving my business to people like this. Highly recommend.

I had an amazing experience at TouchTel Wireless in Grossmont Center! From the moment I walked in,…read morethe pricing was straightforward and transparent, with no hidden fees or surprises. The service was incredibly fast, and Sam had my phone repaired in under 30 minutes. Sam was knowledgeable, professional, and honest. I really appreciated that he didn't try to upsell me on products or services I didn't need. It's refreshing to find someone who genuinely cares about helping customers instead of just making a sale. If you're having any phone issues--whether it's a cracked screen, a repair, a new phone, or you're looking for accessories--I highly recommend checking out TouchTel Wireless. They're conveniently located on the northwest side of the Walmart shopping center at Grossmont Center. Great prices, fast service, and outstanding customer care. I'll definitely be coming back and recommending them to friends and family!

They didn't have any of the mobile devices I needed, and they also attempted to sell me a device…read morethat hasn't worked on any cellular service services in over a decade. I was not thrilled with the service or offerings here. Unless you're looking for just lanyards or small accessorizing merchandise, I wouldn't bother here until they're able to resolve. The bigger issues indicated above.

Quick and reasonable iphone screen repair. They have a store front and were professional and…read morecourteous as well as knowledgeable. I appreciated the advice given. Thank you!

Came in got a reasonable and affordable repair and fix. Vince is the man Thank you guysread more

My husband has a fairly inexpensive Motorola phone. The battery, which isn't user-replaceable,…read morebegan to bulge and the case was starting to bow. I told Katrina that my husband was on the fence about whether to repair or replace, and she didn't push doing the repair but did warn us to be careful. We decided to repair so we didn't have to rush to choose a new phone. I paid a deposit for the battery, which came the next day. Katrina texted us promptly to let us know it arrived and my husband dropped off his phone a couple hours later. Katrina said it looked pretty bad and it might need more parts and it could be until Monday. But not even 2 hours later, she called us at home and said she was able to fix it. It was more work than she originally thought, yet she honored her original estimate. My husband doesn't give compliments lightly -- and he was very happy with his experience and wanted to make sure I shared it!

The iPhone was run over by a tractor when my husband was snow plowing our driveway. I called Alicia…read more& she verified she had the parts. I took it to her & she felt the phone could be salvaged. About an hour later, this extremely damaged iPhone was operational except for taking selfie's. Her service & prices are exceptional!