I have a t mobile account for a phone that I do not personally use. Trying to logon to T-mobile is…read morea bad joke. They insist on verifying the account by sending a text message to a phone that I do not have access to. A Good company with good customer service would have an option to verify via Email. T mobile does not give you this option. Yet another company that requires a phone to do something that could easily be handled by email. Very poor customer service.

Ian Dylan and Brooke made me feel welcome and they were polite. This store just open In Ramona CA…read more. They make you feel at home . If you have a problem they try to fix it. I been with (Sprint) now t mobile since 2009. Yes I highly recommend this store and staff. They took care of me. It's hard to find good Customer service now days and this store has it. They have a good solection of phones And tablets and watches . I got the new tab S7 lite it's a good tablet. Thank you Ian Dylon And Brooke

Super helpful, glad I stopped before driving ALL the way down the hill. Super knowledgeable, what…read morenice guys.

I came hear awhile ago and have only just verified from a 3rd party that my camera was switched out…read morehere when I got a screen fixed. Stay away if you can as they also ask for your password if you are dropping off which no other place has asked for. They can verify if it works while you are present. Before you leave make sure your camera has not been changed out.

Great Place local to my parents. Always come here come when we need our phone fixed. Felix was…read moregreat. Great guy helped us nice quick easy.

2.5 stars. I give this place mixed reviews. The Good:…read moreI went there several years ago after visiting 2 other repair shops that quoted me $100+ to fix a cracked phone screen. When I brought it here to CPR, they showed me that it was actually the screen protector and not the actual screen. They quoted me $25 for a new phone protector and offered to put it on for me right there. I was so grateful! When I asked if the other places would know that they said, "Of course, they were trying to take advantage of you!" I had been loyal ever since. The Bad: Fast forward to now (about 10 years later),... I hate to say it but I believe greed has gotten the best of them. I went there a few months ago to repair my iPad screen. It was $260! I went twice last week asking for a quote to submit to insurance both times they took down my information (on a "sticky note") and told me the owner would email or text me a quote within a day or two. I just had a feeling those sticky notes go directly in the trash. Here it is a week (& several follow ups) later and no one has contacted me or knows anything about my previous request(s). My advice,.. pretend you are interested in getting the repair asap, otherwise, I'm quite sure they just throw it in the trash.

This place was HORRIFIC! I walked in and was instantly, and…read moreaggressively, smashed with some kind of stink. I'm not sure what it was but it didn't smell like food nor like body odor but something I can't put my finger on but it was very noticeable. The place was dank, dreary and VERY hot, on a somewhat cool day in Ramona. It was 70° this day. I was looking for a USB C charger and 2 to USB C to USB C charger cables. They had exactly what I was looking for but I saw prices on nothing and there were 4 people ahead of me so I just started looking around. I saw one guy doing stuff around the place and, from what I could tell, he was assisting someone. After waiting about 10 minutes, with no one addressing me in any way I decided to take off. The store had no store front signage and they only way I could find it was by actually looking through the glass windows inside to see the product. The place wasn't the best looking inside either. It wasn't really messy or dirty, from what I saw anyway, but just old and the stink didn't help with that. Definitely would not recommend.

Verizon store in Ramona is the WORST!! Walkked in with a smashed phone, asked for help and was…read morecalled names and those boys said we were disrespectful for asking for help. They said to log into my account - with a smashed phone???? HELLO??? what the actual heck??!

I'm not recommending getting a screen protector here. The lady put on a screen protector on my…read morephone and it had weird lines on it. I ilI told her I don't like the lines on it and she ripped it off my phone and said I won't sell you it.

From the owner: Unique designed wood carved phone cases for iPhone and Samsung phones. Made is USA. Scratch free…read moredurable wood, attractive phone cases

I've been using A to Z Wireless for both consumer and corporate device repairs for years, and they…read morehave never once failed me. The quality of their work is consistently excellent, and they've earned my full trust. One thing I especially appreciate is their honesty. For example, they advised me that replacing a battery in an Apple Watch carried a risk of breaking the device. They were completely transparent, and because of that honesty, I chose not to move forward. That kind of integrity is rare. The shop itself is in a very old building and isn't the cleanest environment--there are some strong odors, so I usually drop off and head out quickly because of my allergies. But despite the dated surroundings, the workmanship is top-notch. Pricing is fair and reflects the skill involved. Not "cheap," but absolutely worth it. In November 2025, they charged $15 each to apply screen protectors to brand-new iPad Pros, and the results were flawless--far better than anything I could have done myself. We were happy to pay for such careful work. I would confidently recommend A to Z Wireless to anyone needing reliable, honest, and high-quality repairs.

Iverson is genius. He has worked on our iPads and iphones. Highly recommended. Last purchase…read morewas a newer iPhone and he set it up and included a case for a great price. If you iPad needs a new battery this is the place to go. always friendly and very helpful

I am not in Virginia right now but Ramona, CA so I want to give a shout out to the local Cricket…read morestore. I went in when I misplaced my SIM card when I changed phones. They looked through their box of miscellaneous stuff and found one! The manager handed it to me at N/C. They have been great every time I have gone in--polite and helpful. I am very happy with this store. I would've given them all 5 stars, but I rarely give anyone all 5 stars.

1 star, only because yelp won't give you an option for less. But a review must be put forth. Out of…read moreever visit to this particular branch have I never ever received customer service that would be considered any where on the spectrum of good. The store never has anything in stock, it's basically a bill pay building. It's real bad that when you ask for something that one, they have no clue what it is( which is just great when that's the job) and two, if it is not clear to them or if it's not there, there's no other help, just "ok bye then". As far as I'm concerned I'll travel to the Escondido store, they at least make the attempt to help, even calling another store. Because isn't it the business of a retail type establishment to please their customers? I mean how many different types of phone providers are out there, that want your business? And here in Ramona, there's 4 other stores. So cricket in Ramona , you need to change or just shut the doors, cause you're just wasting time and space. Yes just my opinion bit remember my opinion counts as 1000, just by telling people. It's sad in this day and age we've forgotten that. Time to go back to basics.

A great and easy service to use. Making calls to Europe for under fiver cents a minute is great!read more

I have a old ipod touch gen 5 and the battery expanded. I called best buy the geek squad and they…read moredo not fix any ipod. So, I went to Touch-Tel Wireless. They did my Samsung table replaced the battery which was good. I asked if they could replace the battery for my ipod, he checked for a battery for my ipod model number. He had it, and said it could be done about an hour or so. Perfect, I picked it up later and it was fixed. Great job guys. I recommend them of you need any electronic devices to be fixed. Price was not bad.

This shop is awesome! My hubby and I traveled to San Diego for a retreat. Phone screen got damaged…read moreand I searched for a nearby shop. This gentleman answered while the shop was still closed in 2 mins from my request. Once at the shop he was quick and efficient repairing the phone in less than 30 mins. Amazing service and highly recommend.

I rarely do reviews and I'm not paid but 5 out of 5 for these folks! Came out of work to a smashed…read morescreen and very little touch functionality. Asked for help finding a place that could fix my phone and was directed to National City Phones! Got a price quote before I traveled to their business and that price was honored in full. Took about an hour to fix but I'm happy they could do it with no issues or having to wait for them to order the screen. My phone is 5 years old but looks like new! Thank you National City Phones.

My husband has a fairly inexpensive Motorola phone. The battery, which isn't user-replaceable,…read morebegan to bulge and the case was starting to bow. I told Katrina that my husband was on the fence about whether to repair or replace, and she didn't push doing the repair but did warn us to be careful. We decided to repair so we didn't have to rush to choose a new phone. I paid a deposit for the battery, which came the next day. Katrina texted us promptly to let us know it arrived and my husband dropped off his phone a couple hours later. Katrina said it looked pretty bad and it might need more parts and it could be until Monday. But not even 2 hours later, she called us at home and said she was able to fix it. It was more work than she originally thought, yet she honored her original estimate. My husband doesn't give compliments lightly -- and he was very happy with his experience and wanted to make sure I shared it!

The iPhone was run over by a tractor when my husband was snow plowing our driveway. I called Alicia…read more& she verified she had the parts. I took it to her & she felt the phone could be salvaged. About an hour later, this extremely damaged iPhone was operational except for taking selfie's. Her service & prices are exceptional!