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    Cricket Wireless Authorized Retailer

    1.0 (1 review)
    Closed 11:00 am - 7:00 pm
    Updated 3 months ago

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    7 years ago

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    RozL M.

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    T-Mobile

    T-Mobile

    1.0(2 reviews)
    0.4 mi
    Virtual estimates
    Shipping

    I called and spoke to a representative by the name of Bee. She was extremely rude and…read moreunprofessional. She shouldn't have a job dealing with customers.

    T-mobile-- this experience was a fail in my book. Specifically I am disappointed with the service…read morethat was promised and the results. The team was courteous and professional. I am a long time T Mobile customer and I went in yesterday to purchase a new iPhone 11. My old iPhone was old and had started to fail. I had to travel 2 hours to get to the store so I had planned to spend as much time as needed to ensure the transfer of information from my old phone was completed. When I arrived around 2 I was the only customer. Colby assisted me and after we completed the purchase, I told him I would run some errands while the new phone transferred everything. I told him and the other sales person that the most important thing was to have all of my information from my old phone transferred (photos/ apps/ contacts, emails, etc). I ran errands and after 45 minutes I came back. I was told the transfer had failed and they had to restart from the beginning. This was actually ok. I understand that things go wrong. I reminded them that it was fine, I had time, but the most important thing was to transfer the information. After about another 30 minutes my photos had transferred along with the contacts. I was told the apps would transfer in the next few hours. Today is the next day and NO apps have transferred and this really infuriates me. I have about 50 apps and I'm very unhappy that I was told the transfer would occur and it didn't. I stressed to them over and over that I wanted the information transferred and I had set aside several hours to do so. The emails didn't transfer either and I understand that I will have to automatically update all of these, but the apps? I was charged $20 for the transfer too. $20 to transfer my photos (which actually required me to download Google photos to do so so they could linked via the cloud) and my contacts). Fortunately I didn't do a trade in and my old phone is still operational, so I can continue to update my new phone with all of the apps from the old.

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    AT&T Internet

    AT&T Internet

    1.0(1 review)
    1.6 mi

    I can't believe what I did by accident yesterday! I pulled out an old laptop because I had so many…read morewindows open working online. I couldn't figure out why the fan kept coming on and the machine was lagging, but it's an old system, so I figured it was on its last legs. No - after about 5 hours, I noticed an icon moving in the top bar. For some reason, my Dropbox account decided to start to sync all of my files in the account. It used up 80GB of our ATT Wireless Internet - and we were only 3 days into the new month!!!! Of course, I've been on the line with ATT and went in to the store asking for some help. Yes, it was my mistake - nobody is questioning that. But, seeing as how we have 5 iPhones, Wireless Internet, and Direct TV - paying nearly $8000 per year for ATT services - I thought maybe they'd be able to help me out so we don't run out of data and end up paying an exorbitant $25 for each extra 10GB. But, no - after a very long time trying, of course they can't/won't help! What a lousy way to treat a longstanding customer! Things did not used to work like that back when business was more personal. That said, I did send them a note ensuring them that in the near future they will be losing me as a client for all of their services over a lousy little 80GB mistake (which costs them nothing.) Maybe Verizon? What a great place this modern world is!

    From the owner: AT&T is an Internet service provider in Petoskey with broadband Internet services to connect your…read morehome to high-speed Internet so you can surf and find all your favorite things online. In select locations, we also offer AT&T Fiber which powers our fastest Internet speeds. But we're not just about Internet. We offer all kinds of products and services to connect people to what they love. Because we're a world leader in communications, media and entertainment, and technology, we can create some of the best entertainment and communication experiences in the world. We're a TV service provider with products that include satellite TV (DIRECTV services and DIRECTV packages), streaming television with DIRECTV NOW, and fiber-optic-based U-verse TV service. Our wireless phone offerings include devices like cellphones and tablets; wireless plans for data, talk, and text; accessories for smartphones; wearables like smartwatches; and other connected devices. Shop online or visit an AT&T store to learn more about all we have to offer you.

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    Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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