I made the mistake of ordering a range from Lowe's, and after shipping being delayed twice, I…read moredecided to give up on that and stopped into Chuck's to see what they had. I definitely should have just started at Chuck's. The salesperson, Dan, was incredibly helpful. I figured I'd be rangeless for at least a week waiting for it to get installed, but to my surprise he said they could get it taken care of that day. Sure enough, two hours after purchase it was being delivered to my house. The delivery guys were very professional, and had it all setup in around 10 minutes. They also went over all the features with me, which was nice, because these new appliances are all kinds of fancy. If you're looking at upgrading, don't make the same mistake I did and stop at Chuck's first. After my experience I can't recommend them enough.

Great service, Dan went out of his way to be sure we were taken care of…read more You only get this service from a local company... Thanks

Brian was very knowledgeable and efficient with our washer repair! We appreciated the help. Will be…read morea returning customer if future repairs are needed.

I will never have my appliances service by anybody but them. I had an issue with the Frigidaire…read morestove I bought at Lowe's. I called Frigidaire they set up an appointment but they said call TRI Lakes appliance repair. I called and spoke with Tammy, there she actually got me in two days earlier for the repair. She was extremely helpful in setting up the appointment and making sure that she had the information so that it would be only one time I gave her the model and serial number. She is responded back to my emails even if it's at 7:00 or 8:00 at night. They set up the appointment with Brian. Brian came out with all the parts necessary to repair it but the number for the some of the parts were not even in Frigidaire system yet he put in the ones that it showed going in there but they did not work because Frigidaire had not the updated parts for the new model. Brian walked me through the process for getting Frigidaire all the information needed for this to be completed. Brian called it the day before to confirm appointment and said he would be out later in the afternoon to make sure the parts came in for my new Frigidaire oven. The parts came in but he came early when he got the parts and it said a 5:00 came at like 3:00 and called me on the way. Great guy. Both Brian and Tammy help me with Frigidaire and getting and taking care of my oven and warranty issues. This is a great company great customer service, great service people. I wish all the companies I ever worked with or as good as them. I lived in a 40 unit condo complex and was the board president and head of Maintenance. If all my vendors were as good as them my life would have been easy. I don't know what more to say again great company great service and knowledgeable

We purchased $53,000 worth of appliances from Witbeck. Within 9 months our dishwasher stopped…read moreworking. The company in our area that provided warranty service for the dishwasher went out of business. We reached out to Witbeck to help us find a solution. Our salesperson repeatedly told us that the matter had been escalated to a service coordinator downstate. A month later, we've heard nothing from Witbeck or the mysterious service coordinator. There has been no communication in terms of what steps are being taken or what the resolution is. Terrible service after the sale!

I have called twice. Both times I have spoken to people who said I'd be called back the next day,…read moreand I have never received that call.

Our trip to kauffman's was absolutely wonderful and kathy was nothing short of amazing we bought a…read morelift chair on Saturday and after they delivered it the same day within a hour we got it in our living room and started regretting the purchase its a fantastic chair just so much bigger than normal and didn't match certain things and felt our little dogs would end up getting hurt by jumping up and down they were closed Sunday so I went back Monday to try to return nothing short of amazing had no problem pick another chair they picked up and delivered new chair can't give enough praise to the customer service and will send anyone and everyone to there store made us feel like family if we could give them 100 stars we would thank you for everything and a customer for life

Just purchased a lazy boy recliner. Cathy was an awesome person who waited on us. Very courteous,…read morehelpful with the purchase details and delivery set up. Very reasonable prices.

Have dealt with them for years. Jake and his team are professional, kind and offer awesome…read moremerchandise. Delivered all the way to Higgins Lake, and gave many times. I highly recommend working with this location. Thanks Jake and Christie!

So a TV falls and nearly kills my 2 year old nephew and #Aarons ain't gonna do jack s**t about…read moreether replacing the tv or even take responsibility. So I'm looking for info to contact their CEO John W. Robinson, III cause I got one hell of a grievance for his b***h ass! If you want to bring in insurance onto your products because of s**t like what happened today but tell you when you get on the phone "oh I'm sorry, we don't cover nearly trying to kill a f***ing baby" So f*** Aarons. Your never gonna get my f***ing time or day again, you done f***ed up with this and I'm ready for war. We ain't paying for this f***ing tv so come sue us, we'll sue ya right back to nearly killin' my nephew. Got it? Good! #BoycottAarons MAKE IT TREND!

Absolute worst experience ever with any kind of service I have ever had. We were supposed to have…read morecarpet installed and their installers have cancelled or been a no show 5 times. Lowes claims there is nothing they can do, how about get some different installers. Lowes should be embarrassed by the service they provide or should I say lack of service. I will be taking all of my hardware business to a different store.

I would not recommend them to deliver any product. The delivery people broke my valve off of the…read morewall. They both smelled like marijuana. He was screaming at me. Flooded my basement utility room. Said it was the fault of my pipes. The third-party company that delivered it wrote a check for $150 for my stress of him yelling at me. Wouldn't even pay for the emergency plumber, the delivery guy was laughing at that I needed to call. I would definitely not recommend them ever to deliver anything from their third-party delivery in Petoskey. I wouldn't even give them a one star. I've been trying to get a hold of Lowes in Petoskey with no help from the manager and it's been over a month with still no help. Just don't get any deliveries from the third-party company that they hire. Very disappointing customer.

I have never been treated so rudely in a business in my life. The parts counter staff was rude,…read moredismissive and completely unhelpful. They kept talking about their call center and how individuals call the call center and they have no control. They were annoyed by my lack of knowledge and annoyed to help me. They gave a minimal effort with rolled eyes and snarky tones. I was seriously about in tears trying to get a simple part and I am not a baby by any means.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Petoskey, MI. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

I went here last week. They have good products at reasonable prices…read more For electronic appliance buyers, you will love this place! Pros: Cheap! Friendly staffs Cons: it's quite small!

Customer service? Yeah right. Try snotty, snobby, rude comments. "Oh your $1500 range is broken?…read moreToo bad. Call this number and someone might help you. We can't do anything unless you want to buy a new stove" The 3 men were way more interested in the conversation they were having than offering any sort of help.

This is my second purchase here, and will be my vacuum store in Northern Michigan forever. The…read moreowner gives you personal knowledgeable information on the many choices you get at his store. I chose Riccar again because of the quality, and also made in the USA. If you buy at a big box store, you may as well flush your money down the toilet. They do not carry quality brands like The Sweep Shop. Buy local, Buy American

I tried to go to Sweep Shop today. It's Saturday, and this ad said they were open on Saturdays from…read more10 am until 2 pm. Not so! Please update the ad.

great people. Experienced and helpful. They go out of their way! Don't shop anywhere else.read more

This is a great place to get practical stuff to fix up your house. I am really glad that downtown…read moreBoyne City still has more than one hardware store. The smaller places have people that are friendlier and more knowledgeable than the big box stores. They let us bring our dog in there when we're doing errands and walking around downtown. There was one Valentine's Day celebration when the downtown merchants were giving out prizes to the kids, and Boyne City Hardware gave our dog a nicely wrapped mini-baggie of dog biscuits. Thanks, guys! A pleasant place to get the stuff you need anyway.