Fast. Reliable. Honest. Cheap…read more What more can you ask for? I dropped and shattered my iPhone 7 plus screen and found this place on a quick google search. They were very quick to respond to my inquiry and even quicker in getting it fixed. All for a great price.

Do not come here for any sort of custom PC repair I went there to get a diagnostic for my build as…read moreit was not working properly it was $75 for the diagnostic. They notified me four days later that it was a problem with the motherboard. Even though the CPU debugging light was on. They try having me pay $600 for them to repair the motherboard. Not even replace it. they were going to actually mess with the motherboard. And the math wasn't really making sense. My motherboard is just under $230. I did not proceed with them with my build and when I got my build back, it was missing screws throughout. I'll recommend before proceeding with them with repairs if you still have warranty under any of your components, go through the manufacturer use your warranty To get the component replaced

We recently moved and cannot even reliably make a phone call at our new location. Data plan -…read moreforget it, zero bandwidth. So after 23 years we decide to try another provider to see if we get better service. In an emergency, if internet goes down (wi-fi calling only here) then we have no contact with the world. So T-mobile was very nice on the phone when cancelling. They told me the final bill would not be pro-rated, which sucks, but okay. Today I get the bill and they charged me $75 for the same bill I have been paying $50. I can only assume they pulled all promo rates and billed at the max, but still can't figure out how they got a $60 plan to $75. There was a good chance we would have gone back to T-Mobile after our trial with another carrier. That ship has now sailed. I know this has not been the old T-Mobile for years, that had great, in-country support and took care of any issues. Those days were gone and now so are we PERMANENTLY!

have been a T-Mobile customer for 28 years. On 08/07/2025, I called to cancel my account and…read morerequested that all of my lines be closed. However, T-Mobile only cancelled my main cell phone number and continued billing me for two additional lines, even though I am already paying for those same services through Spectrum. I spent three hours on the phone yesterday trying to resolve this issue. I was told that I should have cancelled each line separately, even though I specifically asked the representative on 08/07/2025 to cancel all lines. At that time, I also paid the balance owed on my iPod line. Despite this, I was informed yesterday that the two remaining lines are still active and will only be cancelled at the end of the current billing period, which is why T-Mobile continues to charge me. This situation has caused unnecessary frustration and financial burden. I am requesting that T-Mobile immediately cancel the remaining lines and stop billing me for services I did not authorize. I will also be filing a complaint with the Better Business Bureau in Orlando, Florida, and encouraging friends and family to reconsider their service with T-Mobile.

Chris and Yonel helped me for over an hour after closing to get my service squared away. We were on…read morethe phone with AT&T customer service for at least an hour before anyone picked up...then another 40 minuite waite. The store was exceptionally helpful, but AT&T helpline is the worst i have ever encountered with any company. However, both Chris and Yonel were very understanding and helped me get the 37.00 internet deal that was about to expire that day. Both employees were very knowledgeable and understanding willing to go above and beyond to help you get you the correct service.

ATT told me $69 senior rate for internet and phone. They installed internet and billed me $55 for…read moreinternet and $80 for phone. They shut off my phone when I complained. It Took me over 90 minutes on the phone to cancel. They don't let you cancel in store. They wont give you pin to unlock and transfer phone in store. My conclusion the current ATT is deceptive and LIES a lot ! Most of the ATT phone help barely speaks english.

The overcharged me and wouldn't fix it so I dropped them and moved on to another company. They did…read morethe same thing to my uncle!

This was my second time coming here, and the experience was less than desirable again…read more When we first walked in, we were met with, "I'm in the middle of something right now, I need a few minutes." Which I guess was fine, but we were the only customers in there, and they were all sitting, and standing in a cluster talking loudly about another associate who was late. After about seven minutes, someone came from the back, and attempted to help us, but was unfamiliar with my phone (Z Fold), and was at a loss with issues my husband was having with his phone. I will not be coming back to this store.

This man is absolutely incredible! In addition to being…read moremobile, he is also quick! Last night, my screen went completely blank, and I was at a loss for what to do. I was shocked when Cellupart, whom I found on Google, came to my place of employment and fixed my phone in 15 to 20 minutes. He also fixed the charging port on my iPhone 13 Pro max, which I've owned for years. I'm very grateful that I found him because other companies quoted 2x times more $$

Terrible service! Grease fingers left his print on the inside of the glass he replaces & over…read morecharged me to never answer back to fix it.

We have been using the cell phone service long time, I called in May trying to save money and one…read moreCustomer Service Rep. changed my plan telling me it doesn't affect the current plan only hot spot than we didn't use, also she said didn't affect the free text message and rooming in Latin America. Long story short she lye, my plan it was totally different, so I call in June when I received my bill and talked with a Rep. again, and asked him to change the way I asked for, he said he will change that and this month I received and increased of $100 in one of my lines. Called again and I asked to be transfer to a supervisor, her name Lisa Leon, that she didn't even help, after 20 minutes of waiting she said I changed my plan, and I accept the changes she did... she didn't even stop talking when I try to talk. She doesn't event try to help only talk and talk. I asked for the recorded to be sent to my email and her answer it was go to the office and asked for..... that was the answer of that person. How that person is a supervisor when her customer service is the worse. Remember asked for another person to be really help.

Very clean store with incredibly professional employees! This will always be my go-to location…read morewhenever I need assistance with my AT&T account.

There's always a line here! This location is super busy! I…read morelove window shopping here and checking out the new tech! The team here is very friendly and helpful! I've brought in phones to trade over the years, and the team has always been polite in helping me upgrade. Also a nice spot to nip in and charge my phone!

If you've ever been to an Apple Store before wipe that out of your mind, this place is nothing like…read morethem. Slovenly, sloppily, dressed employees, children, running around screaming AND bad service 3 to 4 hour Wait just to drop off a repair. The place is only half full, I'm so disappointed. I've always been so impressed with Apple. This is a disgrace. So much for AppleCare. Perhaps if I only visited New York City Apple stores before this one is the reason for my immense disappointment. After all this is Florida.

The old staff is gone and the new ones are just plain pathetic. Not knowledgeable on current…read moreupgrade plans . Go elsewhere if you can.

I'm extremely frustrated with the lack of resolution regarding my iPhone 13 Pro charging port…read moreissue. I pay monthly for device protection through T-Mobile. When I filed a claim with Asurion, I was told it's a mechanical issue and I should contact T-Mobile directly. When I contacted T-Mobile, I was told the opposite, that Asurion should handle it, and was cold-transferred back. After repeating this cycle again, T-Mobile told me to visit a store. I visited the T-Mobile store at 1082 Cypress Pkwy, Poinciana, FL. The rep verified the charging port issue, but the manager refused to process it under warranty, claiming "physical damage" , which is the very issue I'm trying to fix. They again told me to file another claim with Asurion, which will obviously be denied again as a mechanical issue. Bottom line: I'm stuck with a phone I can't properly charge. I'm paying monthly for a protection plan that offers no help.

PLEASE DON'T GO HERE!!! THIEVES!!!!…read more The worst experience I've ever had at a store. Came in for an insurance/warranty replacement and they refused 2 times to replace my phone. First time they claimed the report was done incorrectly, they created a second report and the employee told me, ill make sure to mark it as totally damaged for you? What does that even mean? The phone was already damaged! Second time, they still say the report was done incorrectly and this time they are the ones that actually wrote it! Steve the manager is a narcissistic a hole surrounded by employees that have been told to lie and cheat. Just while I was wait, I heard at least 5 different stories on how this store has ripped people off and they were there fighting. One returned items to this store and store never processed it and this person was being charged for months. No resolution and wanted to open a 3rd ticket. I am not with this company all based on this one store. I'm happily a Verizon customer. They are definitely doing shady business at this location and I would strongly recommend T-MOBILE Corp to investigate. Enjoy the 2 phones you have now kept from our insurance claim.....

Horrible service. Horrible sales reps. Completely unhelpful…read more T-Mobile is absolute garbage This location ordered me a replacement phone, I waited 3 days, and then refused to fulfill the replacement. "Just doing my job" is a convenient way to not actually do your job Embarrassing how terrible the team at this location truly is.