1. Cricket Wireless Authorized Retailer

    1. Cricket Wireless Authorized Retailer

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    Magna, UT

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    Cricket Wireless Authorized Retailer

    5.0 (1 review)
    Closed 12:00 pm - 6:00 PM
    Updated 1 month ago

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    8 years ago

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    T-Mobile

    T-Mobile

    1.4
    (9 reviews)
    0.4 mi
    Virtual estimates
    Shipping

    Ty the store manager was very helpful! He was able to multitask and squeeze me in to exchange my…read morescreen. Wait wasn't too long. I was in and out of the atore

    DO NOT GO TO THIS STORE, GO TO THE STORE ON 5600 OR 3600 IF YOU ARE LOOKING FOR REAL CUSTOMER…read moreSERVICE. TMOBILE IS GOOD, JUST NOT THIS STORE!! If I could give zero stars for this store, I would. We have had the very worst experience with these guys from the beginning. First, they are not an actual T-Mobile store, just an authorized retailer. When we first went in, we thought we were getting excellent service, but come to find out the things we were told were all completely wrong. Were told the phones would be credited back every month and come to find out, since we didn't port in a number, that promotion doesn't apply so we've had to pay out of pocket for free phones every month. When I went in to get it fixed, I was told EACH time, the credit would be on the account, and I have never seen a credit. When you call customer service, they say the only one that can fix it is the store. The store refers you back to T-mobile, or this Matthew kid, who is now the assistant manager, calls and talks to someone then assures you the credit is coming. It's all a lie! The manager, Evan, won't even attempt to fix it, just says there's nothing he can do and feel free to do whatever we need to do like to go elsewhere. I am not the only one they've done this to, I know at least 3 other ppl with the same experience.

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    Cricket Wireless Authorized Retailer - mobilephones - Updated July 2026

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