My adult child has a 12 Pro Max and one day his screen just stopped being responsive. Probably too…read moremuch scrolling and social media -- it's what the youngsters do all day, but I digress. In addition to the screen issue the thing wasn't charging properly. He would have to hold the cable at a 29 degree angle and wiggle it 5 times to make it charge. My husband dropped it off and the next day it was ready. The adult child was thrilled and I had to cough up the money. The gentleman who helped me was very thorough and explained everything. The screen comes with a one year warranty -- let's hope we won't need to use it. They also offer subscription plans to cover all the devices in your home. I'm seriously considering the plan as it does seem reasonable.

I had got a phone fixed here two months ago, have a screen protector and otter box I brought it in…read moreto see about warranty after there was some form of crack under the screen and it shows nothing on the screen plus only has sound and the guy says there was physical damage and it's not covered well come to find out it's because they use the cheapest screens they can find then he proceeds to claim the frame is bent lie to us and take away his reduced price out of obvious anger when I took it across the street they pointed the obvious sings of how cheap it really was and told the me frame was not bent at all especially since the iphone is titanium and hard to bend and it was the screen, I can see why they won't fix it under warranty but that's how they get you with a cheap screen that will probably break again and over priced service that they want you to come back to.

Cory has been a big help with my new phone. I which from Samsung 4g to Google Pixel 10 Pro XL Had…read morequestions on how things worked, needed to install, change things, update, Volume, Contacts, and should except changes when asked by the phone when I was home call him he set up an appt time to come in and took his time with me explained & showed me. As an older person sometimes we get it and sometimes we don't with this new tech stuff! Cory was every patient! I RECOMMEND him Highly and the store! Thank You Cory! Jackie R.

My old phone was on the 3G network. Spent 4 hours in 2 different T-mobile stores and 1 hour on the…read morephone, with no results - they could not migrate my phone from att to t-mobile, and they had no new phones in stock to sell me, but kept putting up roadblocks to continue using my phone. In 20 minutes, Dustin gave me options that fit my budget and free iphone 11s for switching. I had 2 new phones at the end of the week. It would have been quicker, but took an hour to migrate data - he was attentive and multi-tasking the whole time, especially since I kept adding things like screen covers and otterboxes. When my phone had an issue and I had to come back the next day, he did everything in his power and it was fixed before I left the store. Like any phone store, you need patience, but Dustin really knows his stuff. Would go back in a heartbeat.

Rachel did a great job taking care of our issue. We've been trying to upgrade our internet and…read moreDirect TV over the phone for the last few weeks with no resolve, one trip into this retail location and it was done in under thirty minutes. She even let me play with the new iPhone X while we she was handling the forgeiners on the phone. Thank you Rachel you're a life saver!!!

Monica is insanely rude and doesn't know what tf she's talking about. Sold me a tablet on a…read moreBUSINESS ACCOUNT even tho i am a single person without a business. She just wanted to charge me more KNOWING that I didn't know what I was talking about. On top of that had an insane amount of attitude and lied to me from the start from what I would be paying for. Do not go here. It's filled with airheads who are going to charge you as much as possible and not help you with anything. On top of that, AT&T is terrible all together. They just LIE and hire people who don't know left from right.

I took my IPhone 6 into this little kiosk, The reason I brought it in was because the screen was…read morepopping off the phone, and the LCD screen was broken. So I brought it in with ideas from others in my mind that this may or may not work. After bringing it in the phone looked perfectly fine but the screen was popped off a little on the phone. Didn't see it as that big of a deal.... Well it absolutely is because of it being popped off it will not allow me to press the space bar the number key or any send/return buttons at the bottom of the screen. These plexi glass screens that they put on the phones do not work. Be warned.

Go upstairs to WEFIX near Macy's they are great…read more Cellairis took a picture of my about page on my IPAD5 and texted it. It liked as though she was holding her phone when in fact she took the picture. I asked what she was doing and she said it was only the model # and I would have to leave the unit until Thursday night. What happens to 1 hour service? WEFIX was finish in 45 minutes. DO NOT USE THESE PROPLE. The can't be trusted. I will also be filing a complaint with the attorney general office. With today's hacking, you can't trust anyone and these people are sneaky. No star rating.

We have emailed and left text messages on Friday, July 25, 2025 that read "read" and have not heard…read moreback on new customer plans and options we had questions on. Misael was initially helpful but when we had a lot of questions he said he had to go and if we had questions to email or text him to which we did and have not heard back. Not very comforting customer service. And the sheet for our neighborhood that just had fiber installed indicates to contact Anais. We were not home to meet with any of the sales folks in person when they went around getting people to sign up. I would have hoped we would have had the same courtesy but did not experience that at all. Being ignored is terrible, even the store manager is not helpful. No replies thus far and it is 7/30/25.

Kay was very friendly, professional and knowledgeable with us in regard to our wireless phone…read moreupgrades and transfers. Great experience, great service.

The staff was so friendly and welcoming. They were able to correctly update my phone and transfer…read moreall my information! -MS

I was in Verizon In Merrillville IN today and the gentleman Jimmie helped me with my situation and…read moreI will have to say he was really good at his job. Very polite and had a smile on his face the whole time. I was very impressed. Thank you Jimmie for your help.

I am writing to highly recommend the services of this outstanding business. My recent experience…read morewith them has been nothing short of exceptional, and I believe anyone seeking professional automotive assistance should consider their expertise. A few weeks ago, my wife became quite upset because her remote start on her Lexus 460 was only accompanied by a single key fob, which was on the verge of failing. Recognizing the importance of having a reliable remote system, I reached out to Ron, the owner of this reputable company. He was incredibly responsive and understanding. We arranged for my wife to stop by their shop, and from there, they dedicated time to explore potential solutions. Initially, they attempted to find an alternative remote that would work with the existing system; however, it became clear that the required system was no longer available. I also tried searching online through Amazon and eBay, but unfortunately, I was unsuccessful in locating a suitable replacement. Deciding that the best course of action was to install a new remote starter, I scheduled an appointment. Given the high quality of their service, I was prepared for a wait--typically, their appointments are booked out about a month in advance. To my surprise, a cancellation opened up a slot just two days after I called. They accommodated us promptly, and my wife was provided a ride home, then picked up once the installation was complete. Throughout the process, I was impressed by the professionalism and customer-centric approach demonstrated by their team. The installation was completed smoothly, and I am pleased to report that the remote system has been working flawlessly. My wife and I are extremely satisfied with the service and the final outcome. In summary, if you are seeking a professional, reliable, and customer-focused business to take care of your vehicle, I wholeheartedly recommend reaching out to Ron and his team. Their expertise, efficiency, and dedication to customer satisfaction truly set them apart. Thank you for considering my recommendation. Sincerely,

My wife purchased a remote start system for my truck for me, for Christmas. They got her a diagram…read morespecifically for my truck, I had some questions & uncertainty, they explained everything clearly. I wld HIGHLY recommend using them, their customer service is EXCELLENT!!!!​