website says it opens at 8 AM. I thought I'd check anyway because I thought I preferred it to…read moreanother well-known big box store. While driving in, I happened to see an employee and I asked him what time his store opens. He said to me "we are open". It was 733AM. Yep, drove up, closed. How does an employee not know their own hours? Was he just being a jerk? Is he really that dumb? Not a big deal except I was in a hurry to get somewhere and wound up going to Walmart anyway. At least they seem to know their own hours.

I got ready to ring out at self checkout . I was purchasing…read morebooks among other things. The employee Kaim came up and asked me if I checked the price online for the books. If it was cheaper it would save me money . and it was!! . he also let me know , the books are buy one , get one half off. because his customer service was so great . i brought another book! never had a employee offer help that saved me money. He awesome!! ill shop there again. because of him!

Walked in nobody greeted us. Sat down still wasn't acknowledged. I guess they don't need our…read morebusiness. Will try another store. Don't waste your time going to this T-Mobile store.

I stopped by because I felt AT&T was just too expensive and they lack in customer service. Best…read moredecision ever ! I changed carrier and got new phones and iPods! The customer service was amazing Paul was very attentive and helped with the whole process. I am so grateful because I have no tech skills. He took his time and activated my phones and was very helpful! I highly recommend this location all sales people were happy and listen to customers needs! Love our new IPhone 13 Thank you T-Mobile and especially Paul!

Not the best of experiences. Walked in no one really cared if we were there. Lady asked can I help…read moreyou as she sat and didn't even acknowledge we were customers. Almost as if we had interrupted her day and playing on her computer . Will never walk back in that store even if they paid me. Clueless, and kept adding fees for things that we kept talking about upfront obviously, she didn't want us to be there if I owned this store, I would terminate every employee that was in the store that day and start over.

Jesse was literally the only representative at any Verizon store to be able to help me to activate…read moremy new phone that I bought from a third-party carrier. Please come and see him. He is the best and he has patience and he will take his time to assist if I could give 10 I would .

Everyone was so wonderful! They both worked to help me find a new phone and looked into all of the…read morepromotions. They also are very patient and good at multitasking! Both employees have great and positive energy! I 100% recommend coming here :)

Great service, knowledgeable staff - if you need information, a new phone or help with your account…read morethis is the store for you!

Terrible Customer service, very rude and conceited employees. They must not be able to see one's…read morerental history with the comapny. We've paid off a washer and dryer set, Ashley reclining couch set, a cashmere pilltop bed. And whatever we got to pay on now. These employees act as if your of the lessor. Or like your business isn't adequate enough. I'm at the point where they can have what we owe on and cut ties from this awful location.. At least at the Rome location we got respect!!!!!!!!!! Jen is the only person at this location that will help with your needs.

My husband and I have went through rent a center a couple of times and have always had a pleasant…read moreexperience. We currently have a TV with them and the guy we talked to was awesome and made us laugh and feel comfortable. The delivery was on time and didn't take all day like we have experienced with others before. They have a wide variety of furniture, electronics and appliances to choose from at a reasonable price. Literally anything you need is here and you can pay as you need to. They work with you and will help any way they can so that you own whatever you want not just rent them. The last thing they want is for you to have to give back anything. I absolutely love the variety and customer service at this location. I cannot speak for other locations as I have not been or used any other rent a centers.

I went there to got my whole laptop replaced because the screen was broken and I had pay full…read moreinsurance on the laptop. they told me they could replace my laptop because they can't fix screen.

If you are thinking about getting anything from this place, make sure it's new and not used. I got…read morea preleased refrigerator from them and it was full of roaches. I have never had bugs in any place that I have lived. I have been in my home for 10 years and not a single roach. Now I'm having to pay an exterminator to get rid of them. I called the store and she pretty much called me a liar and said they would be in contact at the beginning of the week. Still haven't heard anything. They don't answer the phone half the time so I can't tell them to come get it.