Great service!! Owned locally and very nice personable service. Does not try to up charge!!read more

Short and sweet experience. My phone wasn't responding to inputs, and I took it in and he did some…read morekind of reset. No charge. Nice guy.

Walked in nobody greeted us. Sat down still wasn't acknowledged. I guess they don't need our…read morebusiness. Will try another store. Don't waste your time going to this T-Mobile store.

I stopped by because I felt AT&T was just too expensive and they lack in customer service. Best…read moredecision ever ! I changed carrier and got new phones and iPods! The customer service was amazing Paul was very attentive and helped with the whole process. I am so grateful because I have no tech skills. He took his time and activated my phones and was very helpful! I highly recommend this location all sales people were happy and listen to customers needs! Love our new IPhone 13 Thank you T-Mobile and especially Paul!

Went in to get my Galaxy S10 screen replaced as it had the black hole of Calcutta forming on the…read morescreen. Took them a day to order the screen, and once the screen came in took about an hour to fix. All is well, phone is good to go. The staff is extremely professional and polite and efficient. Prices are competitive. Definitely recommend.

I have used them a few times and even referred people to them. This time has been horrific. I went…read morein to get my screen fixed. They told me the part would be there the next day and it would be fixed within an hour. It's now four days later and I have heard so many reasons why the part is not here. Wrong part delivered twice, and today he tells me the part was attempted to be delivered yesterday, but no one was at the store. Now it will be on Tuesday. I am going out of town on Monday so of course I can't get it serviced on Tuesday. This entire experience has been dreadful.

If you are looking for bad customer service, this store is ABSOLUTELY the place to go. The…read moreinformation I received over the phone from one staff member was completely different from what I was told in-store. At the store, I was given strange and unchecked information -- for example, I was told to wait three weeks for MAYBE a lower price. Even worse, the items that were said to be available over the phone were actually taken to an "event" and were not in stock. This is unacceptable, especially from such a large store. The core problem is that the information given over the phone does not match the reality in-store. Customer service is unreliable, inconsistent, and in my experience, a complete zero. Instead of this store, please go to AT&T at Chastain. The customer service there is like night and day compared to Carterville. At the Carterville AT&T, they can't do basic things -- for example: Transfer data from an old phone to a new one ("Oh no, we can't," a young lady told me). I honestly wondered why the store is even open if they can't help customers. But at AT&T in Chastain store? Completely a different story. They handled everything we needed. We left with three new phones, and our business was taken care of in a professional manner. Kudos to Andrew, the manager at AT&T Chastain. If you need AT&T service, go to this location!

for sure worst experience at a AT&T store the older lady had no idea what's she was talking about…read moreand her co worker had to tell her she was wrong 3 times then I go tell the manager and she got a attitude with me (did we take care of it or not)

Wow, they do all kinds of repairs on phones, tablets, computers, and gaming consoles. Conveniently…read morelocated inside Walmart in Cartersville, GA. They sell covers and assessories. I stepped into this store when I was looking for a cover for my daughter's phone. They had two kinds for sale. The young man helping me was polite.

I had a cell phone repaired here recently and overall I would say the service was very fast and…read moreprice was reasonable. However I only gave it 3 stars because they used a generic screen repair kit and not a genuine replacement. You can see streaked manufacturing lines in the glass when it's not on and it's not a true black either. It makes the phone look kind of cheap. Overall a classic "you get what you pay for" kind of thing. If you're not wanting to drive to Cumberland or Lenox mall to the apple store, and you don't have any expectations on original appearance, this is a good option. Otherwise you'll be slightly disappointed and should just head downtown and get the real deal.

This my 4th phone that we fix with We Fix IPhones. My family…read moreand I are so happy with the services that they provide. They are transparent and they come to you. I'll be contact with you for another phone so you can fix. Thank you for the GREAT service you provide and coming out to my job today!

I used this company back in 2020 and he was vert quick came out and fixed my iPhone SX front…read morescreen. So i did not hesitate to call him again for the back glass of my iPhone 13 pro Well Tom came over and sat in his van and fixed my iPhone 13 pro or at least I thought so. I came inside and not 10 minutes later my front screen was popping off of the phone. I messaged and told him about this, and he responded back with telling me that because they had to remove the clips to remove the back the front clips might be lose well it was more than that the LCD screen was off and on even when it was just sitting there on the table. I messaged again that morning asking if someone could come and look at my phone because I cannot send him a screenshot of the damage obviously and he blew me off for about a week. Finally, he had someone named Ian come out to look at the front screen and Ian told me that the clips on the front were,gone so I got my iPhone 13 pro fixed the back glass was broken on it nut nothing was wrong with the front of the glass at all. After booking an appointment someone who has an issue with their work you are no longer important because they won't come back and fix it unless they charge you again and again they don't even give you a discount I learned a lesson to never do business with someone who is not apple certified yeah he charges 100 dollars to fix your phone however it takes him all of 3 minutes to do it and it'll be broken again in less than a month so if you just bite the bullet and go to an apple certified place and pay maybe 200 your phone will still be eligible for trade in and it won't break permanently in a money or less i mean if you want to throw the phone away let him fix it or if you think because someone knows something you don't you can watch a YouTube video and learn how to do it just as easily and not give your money to this greedy man he is hands down a crook i promise you the biggest crook!!! Your response to my post about your company shows right there that you truly are a piece of shit I mean most businesses ask the person how they could've made their experience better bot not you. You already know you are a piece of work and you'll just about do whatever you have to do to get a sale and if someone has an issue with your work you are 'too busy' to come back and look at the work you did but if they have something else their wanting to pay for you'll be right there. It's all good I have seen your type before you wont make it long in life. You;ll end up dying early of something like a heart attack or something bless your heart.

Katie and Alexis were wonderful. Im new to cartersville and I went on Christmas Eve to get a phone…read morefor my daughter and they were so helpful and sweet. They both helped me out with finding the perfect device and accessories for my 10 yr old! Thanks again ladies!!

The staff was alright I understand the man is just doing his job, but cricket is one of the worse…read morephone services. As far as reception goes... it's shi*. Bout the most simple way to put it. Always buffering driving down the road or dropping calls. So I'm eligible for an upgrade, come find out I'd being paying almost the same price for every phone even if I had the upgrade or not because of the "upgrade fee". Not the first problem this company sucks.