Miguel repaired my TV…read more The TV is a non-smart TV for an elderly person that needs simple, easy to operate tv. These are difficult to find now. The screen went black but you could see the picture if you shined a bright light on it and you could hear the audio. The LED backlighting failed. I took it in, Miguel in the back of the store ordered the replacement LEDs and repaired the TV. Took about 2 1/2 weeks. 40" screen TV repair was $120.00. It's more if the TV is larger however. Very pleased! Thank you Miguel!

I've been coming to Mike for over 10 years, first I needed my Vox amp fixed, I had no idea how to…read morerepair it but he got it working, then I acquired a 1970's distortion amp and I couldn't figure how to get it working but Mike got it going. A musician that comes out with their vintage equipment working has a great night playing. Now I come these days to pick up rare cabling that you can't get at Best Buy, If Mike don't have, he'll get it for you in a few days. Remember, he's by himself so he can't help everyone at one time.

Went in to set up an appointment to install a system. A guy went to see what I wanted installed and…read moregave me a quote. I was told that they were busy working on government vehicles so I would need to wait at least a week. When asked what day I wanted to set up the appointment, I had to think about it because I had a day in mind that didn't work with his schedule. When I had to think about it, he got really annoyed. That was enough for me to walk out, which was fine because I walked into a better place that was able to tend to me the same day. And their quote was also cheaper than what this place quoted me.

wow! ROGER could not be any more of a child and a COWARD! calls me to my phone after seeing my…read morereviews saying all these things making THREATS towards me about my reviews? must have hit a soft spot and that is not my fault what i said is true and facts! man his ego is over his head! THEN procedes to talk shit towards me, and says to me "YOUR A PIECE OF SHIT!" wow thats how u talk and treat ur customers!? at the end u lie about ur products u sell to people cheap products for high price! REGRET EVER STEPPIN IN THAT SHOP!‍so next time be a MAN and act ur age if u have something to tell me say it face to face like MEN DO! not over the phone like a coward and a child! GROW UP! THANKFULLY i have the call recorded! and also the video of when he was screaming and getting rowdy with me yesterday! theres levels roger and u should where u stand and im not gonna go way DOWN to your level and make a fool of myself like u did!

We stopped by looking for a camera. They had a great selection from starter cameras to lots of lens…read moreoptions. The sales associate who helped us was very knowledgeable on cameras. He gave us the best value and quality camera within budget. They had lots of accessories for cameras as well as frames! Defiantly a one stop shop for all your camera needs!

This place is a joke. Customer service is absurd. I (impulsively) purchased a tv when my sister…read moredragged me to the store on Black Friday (even though it was really Thursday). The said they could deliver even though I live in LA. We tried to get one of my local stores online but not one store answers their phones. It was touch enough navigating the customer service here Matt and Isabel were really awesome and out up Witt me.

So my friend and I went in here on Sunday afternoon at 1 looking for a specialty battery. I was…read morevery turned off the minute I walked in because a female employee was sitting on the sales counter with Ugg boots on, messing with her cell phone and eating chips and guacamole! If that was my employee I would be appalled. I will not go in there again.

Went the first time and sign on the door said employee was taking a break - return in 15 minutes -…read moredoor locked. Second time I went there another sign this time for lunch - return in 45 minutes - door locked. Have never seen a retail store that closes for breaks and lunch. Bought what I needed on line from Amazon in 60 seconds. This place is a joke and should be closed.

We went to Target to use a $25 off $150 promotion while picking up Christmas gifts. The app showed…read morean Apple Pencil in stock, but it took multiple employees and a long search to locate it -- my wife eventually found it locked in a caged cart. Then we were told electronics items had to be rung up separately, but doing that meant we wouldn't qualify for the promotion. No manager responded to calls for help, so the employee rang everything together. The receipt showed no $25 discount, and several items didn't match the prices shown in the Target app. We were told Apple products didn't count toward the promotion, so we added more items to reach $150 without it. Then we were told we had to return and repurchase everything at customer service. After doing that -- still no discount, because Legos were also excluded in the fine print. We were also told the prices in the app were "online only," and we were expected to mention them before checkout. The employees were helpful, but Target's policies, systems, and fine-print exclusions made the entire experience feel like bait-and-switch. We spend thousands a year at Target, but after this frustrating trip we'll be shopping elsewhere.

Target 1 I've had…read morethe worst customer service experience at Target, where I frequently visit to charge my car. Despite approaching multiple employees for help, I was consistently brushed off. To make matters worse, the first employee who dismissed me was actually a manager. It's disappointing to see such poor customer service. Starbucks 5 So far, I've had great experiences at every Starbucks I've visited, with super friendly, helpful, and nice staff. One location stands out from the rest, and I wish I could leave a tip, but I was told not to.

The technicians Sammy and Ramon were good and knew what they were doing though one of them had to…read morecome back and install the correct mount for the dolby atmos sound bar when we advised them that they did not put it the right way. Their boss did bill me for a lot longer they were actually here . They charged a total of $555.90 to mount two TVs on the wall and one one with a sound bar hooked to it. When asking for a quote from them DO NOT FALL FOR LOW HOURLY RATE,ASK THEM HOW MUCH TO MOUNT TV ON THE WALL,SEND THEM PICTURES!

Incredibly impressed with their work! At first I was reluctant to use their service because I felt…read morethey charged too much per hour, but after watching their precision, them supplying the correct cords and their professionalism, it was worth every penny! They did an excellent job installing our TV mount and TV. Lou and his Techs were friendly and true experts in the field. They kept the area clean and offered helpful advice when I needed it. It was clear they took their work seriously. I highly recommend using

Went in thinking I needed to get my charging port fixed but was told it might just be dirty and all…read moreI needed was a cleanup and It did. Was also free which was great

Stopped by this business today, my I phone was acting weird! Lol…read more Very helpful, kind and attentive gentleman helped me straight away, got my phone to behave and was on my way in no time..! Highly recommend this business. Thank you

Really one of the worst audio shops I've ever done business with. Left me holding the bag on a…read morespeaker they packed and shipped but was damaged in shipping. They ignored my requests for a refund or assistance with a FedEx claim. Basically blew me off and cost me hundreds. Avoid these guys like the plague.

I've been going into Audio Ecstacy for over 20 years to listen to audio demos and drool over cool…read moregear. I started going in there in the early 1990's when I was in grade school. Even as a young teenager with no ability to buy anything everybody was super cool and nobody ever rushed us out of the shop. I hadn't gone in to the shop in several years but I finally returned recently to purchase a new AV receiver. I wasn't sure what I was looking for but Mike was willing to spend a LOT of time talking to me about my needs and many other fun topics. We hit it off quite well. He made me a hell of a deal on a new Yamaha receiver to replace my old outdated unit and I am listening to it as I write this review. It sounds amazing. Most of the "mom and pop" shops have disappeared as Best Buy and the other big box stores have shown up in our small town. I can tell you Mike will not only match their prices but he will absolutely blow away their service. He even has brands the box stores could never get their hands on! I encourage anybody who wants to see some cool vintage, modern or rare gear to swing in and spend some time. Thanks Mike!

Contacted Mark back in August to request he perform some re-running of speaker wires to my home…read moreentertainment setup (moving from one wall to another). Mark returned my call the next day, which was the *only* time he responded promptly. He said he would be in my area at the end the week, but that came and went without a call or text from Mark. I sent him text messages on Sept. 1 and Sept. 7, and finally got a response on Sept. 14, with Mark apologizing for not getting back to me. He indicated he could make something happen the following week, which I agreed to. On Sept. 21, I received a text from Mark indicating he needed to reschedule, as his young child was sick at home, and he needed to be there. Fair enough. On Sept. 27, I texted Mark again, seeking another time he could come out...CRICKETS! On Oct. 10, I texted him again, indicating that I would appreciate a response if he had any intention of working on my project...CRICKETS, to this day! Bottom line: I understand that "stuff" happens that adversely affects schedules, but no amount of "stuff" should prevent common courtesy from occurring - a simple return text or call indicating the problem, and this would have saved me the time of writing this poor review. The Audio Solution may be technically great, but I never got a chance to experience that - only extremely poor communication, or none at all. I can only assume that Mark didn't really want to do the job I need done, but instead of being up front with me, he produced excuses, or didn't communicate at all. POOR business model...CAVEAT EMPTOR: use The Audio Solution at your own risk, especially if you covet communication and follow through with the service you're using.

Mark was really helpful and patient with listening and figuring out what possible scenarios I was…read moredealing with, didn't try to sell me anything right away which I appreciate, just made the process very easy. Super helpful and laidback.