We dealt with Zack at this store. HE WAS AMAZING! I can't tell you how many questions he answered before we made a decision and still had a smile on his face!
The only reason I wouldn't choose Cricket is simply for their Customer Support at the corporate level. These people are obviously not living in America. Your wait time is at least 3-12 minutes when the agent says they are going to transfer you and then another 3-12 minutes when they come back to say they are transferring the call now. You would think that their parent company, AT&T, would use a call center in the US at least during daylight hours. Bad on AT&T not this store. The store associates can' even access your account over the phone if you can verify everything on the account. Really poor rules and regulations when it comes to customer service for the customer who is not mobile.
If it were up to me, I would NEVER use Cricket services based on this solely.
AT&T Inc. is an American multinational conglomerate holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. AT&T - Wikipedia https://en.wikipedia.org/wiki/AT%26T read more