Adrian Olano was the one who helped us at CONNECTIONS. My wife and I were impreessed with his…read moreknowledge, patience, and follow-through. We are both in our 90's. He showed every courtesy. I have done business with you all for the last 20 years. I am not disappointed! Dr. Nat Cooper - 806-790-7222.

Highly recommend Max over by Geek Squad. Very helpful and fixed my phone screen as good as new in…read moreno time. I'll definitely be coming back here if I experience another issue with any of my tech products.

My daughters love Target…read more I like it more when it's clean and tidy. The Marsha Sharp Freeway Target in Lubbock is probably the better of the two, but it still has gone downhill over the years in my opinion. The ladies in the dressing room area were very kind and communicative. They only asked that everyone return any unwanted garments to them once they were done trying stuff on. Our cashier was nice-ish, but a bit slow. Ample parking. TIP Definitely get a Target Circle Card for everyday 5% off your total.

This target has gone completely down. One person working in the entire store. I use to love target…read morebut now I avoid it like the plague much in part to this store.

Before you get any work done, get a quote in writing first! My install price magically doubled…read moreafter I dropped off the truck for some reason that they could only vaguely describe. The guy was surprised when I asked for clarification as to why my bill had increased so much and immediately became defensive. This told me that I might have been onto something, so I kept asking questions. Eventually a second guy (perhaps a manager) gave me the 'we could discount this because...' to get the price back where it began. I was annoyed but glad that I asked questions.

Vision Auto had in the past always done great work when Ryan Arp was the manager, and I had many…read moreunits installed in the past, but my last experience made me so angry that I will NEVER go back nor will I every let a friend go there. I had a Kenwood head unit installed summer of 2010 that worked for the most part flawlessly. On 25-Aug-12 a guy running a red light at 34th & Q hit me. I was lucky but my 2002 Camry was totaled. I asked the guys at Vision to go out to the wrecking yard and remove my Kenwood and replace it with the factory unit. After buying a 2005 Camry the next week I took it up to Vision Auto to have my Kenwood re-installed in my 2005 Camry XLS. When I went and picked it up it made a loud whine. So I asked what was up and was told to bring it back the next day, which I did. This time when I picked up the whine was only heard when the lights came on!!!!! When I asked about the still unfixed whine I was told that that was the best they could do. I have been a business owner back in the 80's and 90's of three companies that employed 30+ employees. Stuff like what happened at Vision starts with BAD MANAGEMENT from the top down. Times of integrity and when your word meant something are gone. At least at Vision Auto.

I've used Simply Mac several times. My last time, this week, I was again impressed with the…read moreprofessionalism, experience and knowledge of the staff. Apple referred me to Simply Mac for a repair issue on an Apple product I'd purchased somewhere else. The professional who helped me is someone who had helped me before so I knew he had several years experience; that gave me confidence to begin with. He went the extra mile to diagnose my problem and to find the best solution -- a replacement device. I've always had a positive experience with Simply Mac.

Ever know you got screwed as you're walking out of a store...and know there's absolutely nothing…read moreyou can do about it? If you haven't experienced that...then this place is a must try! They do nothing but clean phones...tell you there's nothing wrong with them...and take your money. Even when you are sure that the phone isn't working properly....they also tell you that if "the cleaning doesn't work don't come back because there's nothing we can do" Not even worth stopping in...don't waste your time

Your little girl Alex Wiley saved the day and fixed my messed up phone. I don't know what I…read morewould've done without her. Thank you for your help.

As long as you do not care about customer service then this is the place for you..... Customer's…read morepersonal time, and needs, are not ever taken in to account.

I have used this location on a few occasions. The previous two times I have been there I have been…read morethoroughly disappointed. 2 years ago I pre-ordered an iPhone 4S, the representative was not engaging, and the pre-order took 1.5 months to ship while people were able to walk in and purchase without a pre-order on release day. Today I walk in hoping to renew and asked the lady checking people in if there was any chance they had the new iPhone 5S. Her response was very rude. No "sorry we don't have any in stock" or even "sorry no". She gave me no indication as to when they would be receiving more. She said one word to me "no" in a tone as if I was an idiot for even asking. As if my previous experience with purchasing an iPhone wouldn't have convinced me not to preorder. I usually do anything I can to support storefronts, preferring to give my business to a store whenever possible. I will be conducting my cellphone business online from now on.

Do not use the 82/Slide location. Miss Personality takes your name when you walk in, cuts you off…read morewhile you're explaining what you need, and then tells you you're number four in line and to have a seat. I couldn't even get a smile or eye contact. Then, she stands at the front door watching videos on her phone while four of us wonder around and wait for 15 minutes as only one guy helps one customer. I asked if there was anyone else available and she said no, she has to take names and can't help anyone. That makes absolutely no sense to me, so I left and drove to the Milwaukee location where two people are happily helping two customers and let me know when I walk in that I'm behind one other person and one of them will be with me as soon as they can. Such a different experience already!

I went in a couple weeks ago and was extremely overwhelmed with what I needed to find, this lovely…read moreworker named Alyx was very helpful and pointed me in the right direction. Other workers didn't seem to have the knowledge she did, I had asked a couple before. Thanks Alyx!!

I would like to share a very disappointing experience I had at Home Depot, located at 5801 W Loop…read more289 Acc Rd, Lubbock, TX 79414, on August 11 around 7:30 PM. I went to the Customer Service desk to request a price match for a freezer. The female employee who assisted me appeared unwilling to help from the beginning. When I tried to explain my request, she acted as though she could not understand what I was saying. I even opened Home Depot's official Price Match Policy on my phone and showed it to her directly, but she still refused to assist me and told me that she did not know about the price match policy, despite the fact that I had the policy right in front of her. I do not remember her name. She was a shorter, older white woman. What was most upsetting was not simply that my price match request was initially denied, but the way I felt I was treated and spoken to as a customer. As an Asian customer, the interaction left me feeling that I was not being treated with the same level of respect and willingness to help that I would reasonably expect from a customer service employee. Eventually, I asked to speak with a manager. Diego then assisted me and resolved the issue very quickly without any problem. I sincerely appreciate Diego's professionalism and willingness to help. I hope Home Depot will review what happened and consider whether its employees are receiving adequate training on both company policies and customer service. More importantly, employees at the Customer Service desk should treat every customer with patience, respect, and professionalism, regardless of their race, ethnicity, accent, or ability to communicate perfectly in English. I am not making a definitive accusation of discrimination, because I cannot know the employee's intentions. However, the way I was treated made me feel uncomfortable and disrespected, and I believe Home Depot should take this concern seriously and look into the situation.

My Windows 8 crashed which really meant my hard drive had crashed, so I needed a new one. The guy…read morewas able to replace the drive & retrieve my data for about $200. The turn around time was a little long but he did a great job. He was also very nice!

Was out of town and unable to contact my computer guy. So stopped in here, they were able to help…read moreme out. Nice bunch of people. Thanks!

Bring an over the road truck driver, time is very important. Whether on the road for work or at…read morehome, time is of the utmost importance. My phone is for business 90% of the time. Load information, business emails/calls and hours of service are all done via my phone. While cleaning my truck, my phone fell out of my pocket and the screen shattered. Luckily, the touch screen was still functional. After a quick internet search and call, I was on my way to Battery Joe. Made it to the store at 1800, one hour before closing. My phone a done being repaired my 1900. Fast, professional and competent staff. Plus, very reasonable repair cost. Thanks for great experience. Highly recommended !

This is Thursday a little after 2pm. I went to Battery Joe . I needed two batteries for my car…read morekeys. On the door it a sign said Temporary Store Hours. Monday- Friday 8:04 - 6:04 and then it said the weekend hours. No was there . Doors locked and lights were off. No sign saying anything about lunch or why they're closed. Another woman drove up as I was leaving . That was two sales they missed. Yes I was ticked because I went out of my way to go there, but not again.

Of all the big lumber yard/hardware stores in Lubbock, The Home Depot on 50th is my favorite…read more They're usually well staffed, compared to the other big stores. And since I'm a contractor, between this store, the HD on the Loop, or Lowes, the big carts for lumber are the easiest to find at this store. There's always rows of them right by the Contractor's entrance.

I have been in this certain Home Depot and have noticed a decline in their customer service,…read morestressed out employees, and poor management... specifically the store manager Albert. I'm not sure who the district manger is but I would certainly have some words for him. I usually come in there for materials in the evenings for my construction company to do some shopping for the next day. You can see the employees are extremely stressed out due to lack of help, other customers are are frustrated as well. There are pallets in the isles about an hour before the store is closed and you can hear loud rap music coming from the receiving area. I would be embarrassed to work there if I were an employee. They work with a Skelton crew in the evenings and there is still plenty of customers in the store and I always see several walk out due to lack of service. I advise anyone going in there to be aware.