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3.6 (8 reviews)

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2 years ago

This is the only place I will go after finding them!!! The manager not only answered all our questions but fix our tablet.

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3 years ago

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3 years ago

Matt and company have take care of me for years. He built my Tower and updated my Tower all for a reasonable price, and it was done quickly

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6 years ago

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9 years ago

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6 years ago

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9 years ago

Really appreciate the great service I get from the young people that work here. Thanks!

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9 years ago

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Vision Audio

Vision Audio

(5 reviews)

Before you get any work done, get a quote in writing first! My install price magically doubled…read moreafter I dropped off the truck for some reason that they could only vaguely describe. The guy was surprised when I asked for clarification as to why my bill had increased so much and immediately became defensive. This told me that I might have been onto something, so I kept asking questions. Eventually a second guy (perhaps a manager) gave me the 'we could discount this because...' to get the price back where it began. I was annoyed but glad that I asked questions.

Vision Auto had in the past always done great work when Ryan Arp was the manager, and I had many…read moreunits installed in the past, but my last experience made me so angry that I will NEVER go back nor will I every let a friend go there. I had a Kenwood head unit installed summer of 2010 that worked for the most part flawlessly. On 25-Aug-12 a guy running a red light at 34th & Q hit me. I was lucky but my 2002 Camry was totaled. I asked the guys at Vision to go out to the wrecking yard and remove my Kenwood and replace it with the factory unit. After buying a 2005 Camry the next week I took it up to Vision Auto to have my Kenwood re-installed in my 2005 Camry XLS. When I went and picked it up it made a loud whine. So I asked what was up and was told to bring it back the next day, which I did. This time when I picked up the whine was only heard when the lights came on!!!!! When I asked about the still unfixed whine I was told that that was the best they could do. I have been a business owner back in the 80's and 90's of three companies that employed 30+ employees. Stuff like what happened at Vision starts with BAD MANAGEMENT from the top down. Times of integrity and when your word meant something are gone. At least at Vision Auto.

AT&T Store - Front of building

AT&T Store

(24 reviews)

$$

Do not use the 82/Slide location. Miss Personality takes your name when you walk in, cuts you off…read morewhile you're explaining what you need, and then tells you you're number four in line and to have a seat. I couldn't even get a smile or eye contact. Then, she stands at the front door watching videos on her phone while four of us wonder around and wait for 15 minutes as only one guy helps one customer. I asked if there was anyone else available and she said no, she has to take names and can't help anyone. That makes absolutely no sense to me, so I left and drove to the Milwaukee location where two people are happily helping two customers and let me know when I walk in that I'm behind one other person and one of them will be with me as soon as they can. Such a different experience already!

What a train wreck of customer service failures. I walked in to try and have a port-in issue…read morecorrected, and was there 3 1/2 hours with no resolution. Ended up spending 12 hours in store or on the phone before I found a resolution. During my time in the store, they talked us into getting new apple watches on a "buy one get one" promotion. My wife's new watch started up perfectly. Mine was DOA out of the box. They refused to give me a different one and tried and tried to get it to power up, which it did. I still did not want this watch, as I knew there was a problem with it. They insisted I take it and told me that I had 30 days, and if things were still a problem, they would exchange it for free. Nothing but problems with it since then. As a teacher/coach, I wasn't able to get in until school was out. When I arrived at the store, they said it was only a 14 day return window, and they couldn't do a thing for me. Even talked to the manager and told him what I was told that day by the employee and the issues. He said he was sorry, but I was out of luck. People are friendly at this location, but customer service ends after you sign up for what they wanted to sell you. Save yourself the issues and go to Best Buy.

Expertech - computers - Updated May 2026

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