DO NOT RECOMMEND. Samantha was no help. dropped my car off to adjustor to come out. informed Stokes…read morethat I wanted to use them for the repairs. Called that afternoon after the Adjustor was finished to get on the books for the repairs. Never received a call back. Had to call the next day since my call was never returned. I was only then informed that the body shop would be closing and not taking new customers. The lack of customer service and lack of communication is very disappointing from a Stokes business.

summary: I don't recommend 1. I was told they would call…read moreand give me updates on my vehicle, I always had to call. 2. I suspect they started to screen my calls because I switched from my number to using my work desk phone and coworkers phone after I would call from mine and someone would answer. they never appeared busy when I would go inside so I am not sure what was happening. 3. There seemed to be no real updates when I would call about my car. I would have the same updates for weeks. (My car was in the shop for 3 months) 4. Paint job on my car was horrible on the back end. They also caused additional damage to my paint. I was given a loaner car. 5. When given the car back, I noticed what looked like scratches but it was really residue they didn't even bother cleaning off. someone from another department ended up buffing it out for me. 6. I also informed them that one of my service lights was on and it shouldn't be. they "fixed" it and said if I have any other problems to go somewhere else. 7. My car didn't have electric issues before giving them the car. Now, I have a serivr light that won't turn off, cruise control won't work, the driver assistance that randomly turns on when it thinks I'm going out of the lane which is a hazard and so much other issues. Overall my car doesn't drive the same 8. They entered the carfax wrong and said my airbags was deployed when it wasn't. I have called to try to have this corrected, no one will return my calls once again. So I will have to correct this myself 10. I am now forced to choose if I will pay out of pocket for someone else to fix their mistakes or just trade in my car. I will be moving out of town and don't have time to keep taking my car to them, nor do I have the confidence they will actually do a good job. My suggestion to them is work on their customer service. It's stressful not having your car but it the experience I had with them did not help at all.

I recently had to take my car for some extra TLC but what i got was far more ... Brenda & Nick…read morewent over and beyond the call of duty to accommodate my crazy work | travel schedule... not only were the repairs to my car perfection , the service levels were unsurpassed. They communicated each step , accommodated my schedule, were timely with the repairs, and delivered on time . I cannot thank Brenda, Nick and the folks at Signature enough for your service. I would HIGHLY recommend them

Joshua and his team of great guys went well above the call of duty. I am relocating from FL to VA…read moreand had to have my vehicle towed from I95. They took me and my kitties to a hotel. Then when my own insurance company would not arrange a pickup to get my rental car, Joshua spent over 30 mins with me on a call to assure the rental company had a vehicle for me. He made multiple calls, then sent his driver Charles to pick me up and take me over 30 mins away. Charles made sure I was able to get in and out if his truck without falling. Such a great group of guys. He did this out of the kindness of his heart and would not charge me. I thank Joshua and his great group of guys for all their help.

I was stuck on the side of the road at 6pm the day after Christmas with a shredded tire AND dead…read morebattery. It was in the middle of farmland near Bishopville, SC, with no gas stations or stores around for miles. Charles from Endless Towing saw me and stopped to help even though he could've easily kept on his way. He's a good guy who went out of his way to help a stranger in need. Endless Towing will now have my business for life.

I "sold" my car to them, Maurio to be exact, on eBay. Maurio put in a bid that I accepted. He then…read moreasked me to call him which I did. He then proceeded to try to negotiate a lower price, which I refused. He then claimed he would buy the car. Immediately he ghosted me. After days of trying to get ahold of him, he finally replied when I told him i was going to report him. He tried using God to gaslight me into letting him off the hook for his obligations. Stay far away from this dumpster fire. I suppose weak men do create bad times.

Everyone I met there was very professional. My car was scratched and dented when I dropped it off…read moreand looked great when I picked it up.

I came in here out of desperation after a rude encounter at my dealership. The front of my bumper…read morewas dragging on the road and was so worried it was going to pop off in the middle of the highway. Sean came to the rescue immediately and fixed it within 5 minutes. And Hannah was very sweet and helpful. The dealership quoted me 2 hours diagnostic and several hundred dollars. Will definitely come back here next time I'm in a pinch!

We brought our vehicle to Fender Mender for an estimate to fix a piece hanging from the front…read morebumper. Shawn was able to fix it while we were there. We really appreciated his immediate attention to our problem. Will definitely bring any vehicle back if needed in the future and recommend Fender Mender to our friends.

I get my SUV detailed and washed by Davi for months now. always on time, pleasant and the prices…read moreare excellent. for your car wash and detailJung please get in contact with them!!!

Very prompt professional service. Did a great job on my Saturn. Would definitely recommend! Thanks…read moreagain

CAP Towing saved the day! I went out to start the car only to find the battery light on. I panicked…read moreas I needed to do carpool and errands that day. I called a popular towing service in town for help but they said the wait would be 3 hours. I didn't have three hours to wait so I went online and found CAP Towing. Jason answered and told me he would be out in half an hour. He personally showed up and brought jumper cables to restart the battery. It was pricey but it was 100% worth it to get my car started to run my errands and get the car to the dealership safely. Thank you Jason for coming to the rescue.

I woke up to a flat tire. I called one company, but the guy was a bit condescending with his…read moreprices. I called another company that seems to be very popular in Charleston. The woman was flat and impersonal. She took my info, but I did not confirm my business. Again, I don't want to support those who I feel don't appreciate their customers. My third call was answered by Jason. He admitted being a bit tied up at the moment, which I appreciated. Not being in a hurry, I told him when he could make it would be fine. He came as quickly as he could and made my towing experience a delight. He was professional, considerate and grateful. Something many lack in their businesses these days. He got my car where she needed to be and made everything smooth and stress free. Thanks Jason! Best of luck to your business endeavors!

Jacquelyn helped us with our vehicle. She was very attentive with answering all our questions. She…read moreresponded in time promised. Jacquelyn listened to my concerns and contacted my husband with answers to my concerns so we were all on same page. The van repairs were completed a couple days early and looks fantastic. They even cleaned it nicely. I will definitely recommend Alvez Collison to others and recommend to ask for Jacquelyn. Thank you, Jacquelyn, for making this as simple as possible.

I can't say enough great things about Alves Collision LLC! I showed up with a rear Nissan emblem I…read morehad ordered for my 2015 370Z, but the dealership wasn't able to install it. Thankfully, a service advisor recommended Alves Collision -- and I'm so glad they did! Thiago, the owner, was incredibly kind, generous, and professional. Without hesitation, he took care of the replacement on the spot -- and had it done beautifully in under 15 minutes! It's rare to find someone who not only does great work but treats you with genuine care and respect. If you're looking for honest, efficient, and high-quality auto body service, look no further than Alves Collision! Thiago has earned a customer for life. Yvonne Britt-Miller