DO NOT RECOMMEND. Samantha was no help. dropped my car off to adjustor to come out. informed Stokes…read morethat I wanted to use them for the repairs. Called that afternoon after the Adjustor was finished to get on the books for the repairs. Never received a call back. Had to call the next day since my call was never returned. I was only then informed that the body shop would be closing and not taking new customers. The lack of customer service and lack of communication is very disappointing from a Stokes business.

summary: I don't recommend 1. I was told they would call…read moreand give me updates on my vehicle, I always had to call. 2. I suspect they started to screen my calls because I switched from my number to using my work desk phone and coworkers phone after I would call from mine and someone would answer. they never appeared busy when I would go inside so I am not sure what was happening. 3. There seemed to be no real updates when I would call about my car. I would have the same updates for weeks. (My car was in the shop for 3 months) 4. Paint job on my car was horrible on the back end. They also caused additional damage to my paint. I was given a loaner car. 5. When given the car back, I noticed what looked like scratches but it was really residue they didn't even bother cleaning off. someone from another department ended up buffing it out for me. 6. I also informed them that one of my service lights was on and it shouldn't be. they "fixed" it and said if I have any other problems to go somewhere else. 7. My car didn't have electric issues before giving them the car. Now, I have a serivr light that won't turn off, cruise control won't work, the driver assistance that randomly turns on when it thinks I'm going out of the lane which is a hazard and so much other issues. Overall my car doesn't drive the same 8. They entered the carfax wrong and said my airbags was deployed when it wasn't. I have called to try to have this corrected, no one will return my calls once again. So I will have to correct this myself 10. I am now forced to choose if I will pay out of pocket for someone else to fix their mistakes or just trade in my car. I will be moving out of town and don't have time to keep taking my car to them, nor do I have the confidence they will actually do a good job. My suggestion to them is work on their customer service. It's stressful not having your car but it the experience I had with them did not help at all.

I came in here out of desperation after a rude encounter at my dealership. The front of my bumper…read morewas dragging on the road and was so worried it was going to pop off in the middle of the highway. Sean came to the rescue immediately and fixed it within 5 minutes. And Hannah was very sweet and helpful. The dealership quoted me 2 hours diagnostic and several hundred dollars. Will definitely come back here next time I'm in a pinch!

I can't say enough good things about Fender Mender, and especially Sean. I came in after getting a…read morequote from another body shop that was thousands of dollars for what they claimed was a major repair. Sean took one look at my car and told me to hold on before spending that kind of money. He personally buffed out a large scrape along the side of my car, and it now looks almost like new. What really blew me away is that he didn't charge me anything. That level of honesty and kindness is rare, especially in an industry where it's easy to overquote. Thanks to him, I saved thousands of dollars and avoided unnecessary work. If you're looking for a body shop you can actually trust, this is it. I wouldn't go anywhere else.

My daughter totaled one side of her SUV, a total loss per insurance company. Being a college…read morestudent out of town I really just wanted to repair it as a salvage and ensure it was safe for her to drive.Jeff and his crew did an amazing job...they worked with me on the price,since we all know insurance doesn't pay much out...and the work was done in about 2.5 weeks,thankfully using whatever salvaged parts they could. The car looks like it never was in an accident,is running perfectly and has held up with no problems the last 3 and a half months. Hopefully I won't have to go through this again,but if I do I won't take the vehicle anywhere else but Jeff's Auto.Thanks again, Jeff's!

Tucked away off of Trolley Road, Jeff's Auto is a gem . The bumper of my parked suv was ripped off…read morewhen a driver backed into it and their hitch caught under my bumper and ripped it off along with the headlight washer cover and fog light bulb . Dave at Jeff's Auto was so nice in helping me to repair these damages. He acted quickly to get the parts ordered and he treated me with respect. The pricing was fair and the repair was done in a timely manner. Dave explained the details of my repair in a manner I could understand and I felt confident in the quality of his work. I would recommend Jeff's Auto and will be a returning customer when I need auto body work.

I "sold" my car to them, Maurio to be exact, on eBay. Maurio put in a bid that I accepted. He then…read moreasked me to call him which I did. He then proceeded to try to negotiate a lower price, which I refused. He then claimed he would buy the car. Immediately he ghosted me. After days of trying to get ahold of him, he finally replied when I told him i was going to report him. He tried using God to gaslight me into letting him off the hook for his obligations. Stay far away from this dumpster fire. I suppose weak men do create bad times.

Everyone I met there was very professional. My car was scratched and dented when I dropped it off…read moreand looked great when I picked it up.

GREAT SHOP!!! Steve is a great guy and VERY honest. I went to Gerald's for brake problems and was…read morequoted over $650 for brakes/rotors and they also tried to get me to have my ball joints replaced, which would've cost another $400-500. Transmission Pros took a look and told me I only needed 2 brakes replaced and the other 2 just needed to be cleaned and resurfaced. They knocked it out in 2 hours and for less than 1/3 of the price. I took my wife's mini-van back the next day and they even gave me a ride back to my house. This is the only shop I will go to from now on. HIGHLY RECOMMENDED!!!!!

Great service. My husband had his A/C go out in his truck. I check on Yelp for a repair shop and…read morefound Transmission Pros. I spoke with the owner Steve. Steve was very nice and assured me that he could take care of the problem after diagnosis and would give us a quote before preforming any work. Prices are very reasonable. Steve the owner is very easy to work with and seems very trustworthy. We are new to the area and took a chance with this business. Glad we did. Thanks Steve. If we need anything else checked out we will be calling you! Highly recommend.

We were referred to Chris and Eric by the Asst Mgr at Dollar General on Remount she kept raving…read moreabout how much they had helped her so my husband decided to take his Silverado truck their for a front windshield These guys did an excellent job! They were both very professional and truly care about the customer would definitely go back and highly recommend them!

Family owned and they do an amazing job! I tell everyone that I know to use them because they care…read moreabout their customers and the work that they do!!!

I've been bringing my car to sheaf for a couple of years now and each time I'm impressed with their…read moreservice! They are always super helpful and courteous! Always upfront about the cost and I never feel that I'm being swindled into a service I don't need! Great work!

I was charged over $1000 more than the quoted estimate & they left my vehicle with electrical…read moreproblems that I didn't have before. Kept my vehicle 2 month & did not take care of while in their shop. Actually drive it 200 feet from behind their shop on a FLAT tire right in front of me. They hung up on me when I called to question the price difference. DISHONEST & DISREPUTABLE COMPANY!

I know that many times a tow service is hit or miss. It's dependent on availability, locality, and…read morepriority. This may not be your experience, but this was mine. I had a breakdown near the Wondo River Bridge. Contacted Sea Island, which is relatively close and they got a truck to my location in a little under 20 mins. The driver was kind, funny, and quirky. He likes his job and he has stories to tell. He got the car loaded in 5 mins and we were off! We actually had a little fun on the ride to the drop-off point with our driver. We squared up at the mechanic garage we requested delivery to and it was a fair price especially considering it was a holiday weekend. Thanks, Woody! 10/10 would recommend.

Took my 2010 Honda CR-V here to get my AC fixed dropped it off in the morning and it was ready in…read morethe evening the next day. Marty is super helpful and great and it was definitely appreciated. NOT TO MENTION that I was charged nearly half of what the dealership told me it would cost. If you live in the Charleston area, never take your car anywhere else. *Disclaimer: from the outside it looks almost like they are out of commission and kind gives off "junk yard" vibes but what they save on their landscape budget goes directly back in your pocket.