Suffered modest damage to the rear end of my 2017 KIA Sorrento when I was rear- ended in a…read morecollision. Our insurane co., State Farm recommended Classsic collision based on their 5 star rating. Excellent recommendation. Honest, expert, reliable no hassle repair work. Mike, and rest of the staff, went out of their way to make sure the entire process was smooth and simple. repairs were completed in the time frame we were promised car looks brand new!

I took 2 cars, one was a company car and the other was my personal vehicle, to Classic Collision…read moreoff Ashley Phosphate. Let me tell you, I cannot rave enough about the care and work they did on both vehicles. Mike Hones, and his crew, was just absolutely wonderful and they went over and beyond what was needed. Mike explained what had to be done and what was done in detail. I was so lost in the whole process, but Mike explained what I should do next. He saved me a lot of money. I received emails keeping me updated every step of the way and they had it done when they said it would be. I highly recommend Classic Collision.

Had Vern and his team install new struts, tires and leveling kit on my truck. Communication was on…read morepoint and the job was done in no time. Highly recommend this shop and will be back when I'm ready to lift my truck.

This review is long overdue. I was trying to find a local shop to take care of some of the stuff…read morethat was piling up on my Suburban and wanted to start a relationship with a local small business to keep the truck on the road. Friendly, excellent communication and just some honest guys that seem to like taking care of folks' vehicles. I'll be back. Thanks again.

Honestly this is the worst customer experience I have ever encountered in the professional world…read more This is why. Please Read. I own a 2001 LS430. I went to a few places for and estimate to revitalize the black paint and make it look new again. (You know? A great paint job). I picked this business because of the $1750 price tag compared to $3500 from another professional establishment. I got the car painted in May. The owner Dennis Purnell ensured me that the car would be like new once I received it back. He asked for half up front and half on delivery. He had the car for a week. When I came to pick up the car I found drip marks, cigarette butts in the ashe trey, painted over dents & scratches, and UNPAINTED PARTS OF THE CAR. (DOOR HANDLES, DOOR JAMS AND MIRRORS) that were totally obvious and visible to see. He promised to correct the issues with the car. I scheduled times to correct the issues but he evaded me for 5 months. I finally dropped the car off on October 21. Between these dates he came up with all kinds of excuses including: The car dryer is broken and have to order a new one. I've found more mistakes so it's going to be another day. Not today, tomorrow. Found more flaws. I broke your key. I received my car back on November 11th (ALMOST A MONTH). When I got the car back it was in an adjacent parking lot, smeared with spray wax (rush job, promised to "detail the car"), dead battery, broken bluetooth mic, and broken key taped together. I was lost for words, I called him, he wouldn't answer. I texted him and he didn't reply. I sent him pictures of the work, no reply, I let him know that I would be filing against him, he replied," (Guess I'll see you in court)". I personally have had to take the car to be waxed and buffed to correct the issues. Still looks horrible. I have begun the steps to take legal action against the owner to let him know that this will not be accepted in the state of SC. I have pictures but Google has no option to post pics. I will try on other venues to help protect other customers from this sub par business. I am personally going on a campaign to advertise the type of service Dennis Purnell offers to his customers utilizing all legal resources. All the reviews on the website are a lie!

They did a really good job on our 2018 Ford Edge. The detail on the car was great as well. They did…read moreinsurance work but we had to pay for the rock dings on the hood. They were very reasonably priced. Good shop and good people.

This is one of the worst automotive repair shops I've dealt with in 40 years. There is some…read moregrossly incompetent management going on here. I would never recommend anyone use this repair shop. I contracted with this company to perform three simple repairs to my automobile. The repairs were scheduled to be accomplished a month (Nov 2021) after the work order was contracted (Oct 2021). Then the work was rescheduled three more times. So in February 2022 one of the repairs requested was performed. I was told I could bring the car back in another month to have the other two repairs done. Sure I will!

John is the most honest , genuinely caring man. His work is excellent. He goes above and beyond…read morewhat is just necessary to complete the repairs. I unfortunately have a lot of experience with body shops over 40 plus years of driving , and this was far and above my best experience.

I wouldn't trust anyone else with my bumper. John is an extremely honest man that does right for…read morethe customer.

DO NOT RECOMMEND. Samantha was no help. dropped my car off to adjustor to come out. informed Stokes…read morethat I wanted to use them for the repairs. Called that afternoon after the Adjustor was finished to get on the books for the repairs. Never received a call back. Had to call the next day since my call was never returned. I was only then informed that the body shop would be closing and not taking new customers. The lack of customer service and lack of communication is very disappointing from a Stokes business.

summary: I don't recommend 1. I was told they would call…read moreand give me updates on my vehicle, I always had to call. 2. I suspect they started to screen my calls because I switched from my number to using my work desk phone and coworkers phone after I would call from mine and someone would answer. they never appeared busy when I would go inside so I am not sure what was happening. 3. There seemed to be no real updates when I would call about my car. I would have the same updates for weeks. (My car was in the shop for 3 months) 4. Paint job on my car was horrible on the back end. They also caused additional damage to my paint. I was given a loaner car. 5. When given the car back, I noticed what looked like scratches but it was really residue they didn't even bother cleaning off. someone from another department ended up buffing it out for me. 6. I also informed them that one of my service lights was on and it shouldn't be. they "fixed" it and said if I have any other problems to go somewhere else. 7. My car didn't have electric issues before giving them the car. Now, I have a serivr light that won't turn off, cruise control won't work, the driver assistance that randomly turns on when it thinks I'm going out of the lane which is a hazard and so much other issues. Overall my car doesn't drive the same 8. They entered the carfax wrong and said my airbags was deployed when it wasn't. I have called to try to have this corrected, no one will return my calls once again. So I will have to correct this myself 10. I am now forced to choose if I will pay out of pocket for someone else to fix their mistakes or just trade in my car. I will be moving out of town and don't have time to keep taking my car to them, nor do I have the confidence they will actually do a good job. My suggestion to them is work on their customer service. It's stressful not having your car but it the experience I had with them did not help at all.

Anne was absolutely amazing! Got my Ford Bronco repaired in just an hour, super great customer…read moreservice. Could not recommend Caliber Collision more!

I have to say when a job well done happens, it is so important to share. My grandson was rear-ended…read moreby a drunk driver. Elijah was fine but we had some repairs needed to be done. We took our Dodge 1500 Ram to Caliber Collision and met with Brady Huff. Brady, made what could of been a very stressing time into a exceptional experience. He was so understanding and very concerned in making our experience easy. That he did! I never had to call or check up on anything as they kept me posted on everything. The truck was actually done earlier then expected. As for picking up the truck Brady, was there to deliver and once again explained everything that was done to it. Our gratitude goes out to Caliber Collision for having such a great team of people who go over and above! Our warmest thanks to you! The Grover Family!

amazing workers! they help me so fast! so thankful for their kindness! They were able to fix my car…read morewith so much car and efficiency!

They have a great staff so friendly and absolutely amazing Olivia Rosales, Damien and Amerisa.read more

Southern Imports Custom and Collision repaired the damages to my vehicle that was vandalized. They…read morewere very responsive and highly professional. They were even generous enough to come and get me when my vehicle repairs were complete because I did not have a ride to pick it up. I don't know if that's standard practice but I know the generosity was greatly appreciated. I highly recommend them and will use them again for any future repairs.

I had the absolute best experience with this mobile mechanic service. They worked on my Rolls Royce…read morewith the kind of honesty, care, and attention to detail that is nearly impossible to find these days. Luis, in particular, was phenomenal--hard-working and knowledgeable I've dealt with countless reviews over the last 20 years and their service is as deserving as any 5 stars I've left. From start to finish, everything was transparent, fair, and handled with true expertise. They went above and beyond to make sure everything was perfect. If you're looking for someone you can truly trust with your vehicle--whether it's a luxury car or your daily driver--this is the team. I would give them 10 stars if I could. Highly, highly recommend!

Super quick response and great service on a holiday....nice guys and very fair on the…read moreprice...highly recommend!