I wanted to wait a bit of time before I wrote this review. It's been a little bit less than a year. I had about 1000 sq ft of carpet, bamboo flooring removed and replaced with lvp that I chose myself. Normally, I think Hugo prefers we go with his company's selection as it may have better clips, tongue/grove but he was still willing to do it with what I chose. The borders that I bought was not to his liking and so he spent about 1-2 months looking for one that matched line and that met his standards which was great! His team was fast, efficient. They even helped move My furniture around and do the rooms in phases. They were done in 2-3 days. Amazing On onset he was quick to give me a quote and get started. During the flooring removal he saw that maybe the floor was not level so it had to be adjusted and I ended up paying more than the original quote. I had said I'd repaint my own baseboard and reuse it.. he was willing to paint them if needed as well. Ultimately at the end it may have been better to buy new baseboards as the removal and replacement did cause some cosmetic damage to the baseboards. Would recommend, also recommend talking about unexpected costs should they arise and how to manage that. read more

See pictures below. The glue that was used for the "reducer" or the separation on floors really made the new flooring look terrible. I'm still trying to get the glue remnants off. Was a BAD decision to go with Crestview. They did not return to help clean up the glue. It's on both the new floor and old floor. read more

I had carpet removed, floors leveled and vinyl flooring/baseboards installed and it turned out perfect. They fit me in their schedule last minute and worked hard to get it done for a very reasonable price. Hugo takes pride in his work and you can really tell he cares. I would totally recommend! read more

Crestview Flooring - Vinyl flooring - Flooring Near Me - Sacramento, California

Hugo came to the house to get measurements and provide samples of LVP options. We ultimately went with Hugo to do our living room, dining room, bathrooms along with baseboards as he was professional and offered a very competitive price. I recommend him for any flooring needs. read more

Crestview Flooring - Living room LVP with Baseboards - Flooring Near Me - Sacramento, California

They replaced my floor one year ago. Hugo Was kind enough to come by and replace a damaged floorboard. I would recommend this business to anyone the owner is very honest. The work is quality work very friendly owner read more

We finally made the decision to install new flooring in all downstairs areas. We shopped around and got in touch with Hugo at Creastview Flooring. He came out to measure the house right away and provide a quote on the spot. We quickly came to an agreement on a reasonable price point. We purchased our flooring directly from Floor & Decor and there was no pressure from Hugo to buy it from him, although he does sell flooring. We had an impossible timeline and needed the floor installed before New Years, Hugo and his team did not disappoint. They made it happen, and completed the entire downstairs, including all the new baseboard on time, as promised. The installation team was great, and the floors look beautiful. My wife and I both highly recommend Hugo and his team at Creastview. We plan to bring them back shortly to carpet our upstairs as well. read more

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I hired Crestview Flooring to replace 7 pieces of termite eaten interior oak flooring. Hugo came to the house and generally explained the work his crew would do and what the cost would be. I had another bid at approximately the same price, however, that company said it would need to come out 2 or 3 times to properly finish/seal the new floor boards. Hugo never mentioned additional days to finish the job, so I (mistakenly) thought great, he had a more efficient method of finishing. Upon arrival his crew did a fine job removing the damaged boards and replacing the pieces. The trouble started when his crew didn't have the correct stain color to match the new boards with the existing flooring. They even tried some stains I had, but ultimately had to leave for 90mins to find another product that they said would work. It was applied to the entire floor, the color was somewhat okay, but the new floor boards did not absorb the coating that was used. While the rest of the floor was shiny and new looking , the new boards were flat and drab, clearly not matching the original. After calling Hugo to tell him that the new floor boards needed sanding and polyurethane treatment 4 times to resemble the original flooring, he offered a 50% discount on the work. That never came to fruition and he hasn't been in contact since then, 8 days later. I'm not sure if this was a lack of experience needed for this project, or deceit in not disclosing that this type of work would require multiple coats to match. Disappointed that I didn't choose the more experienced flooring company who, in retrospect, clearly knew what was needed for this job. read more

Hugo is very responsive. The Crestview team did a great job on my floors and baseboards.

Hugo is an awesome guy! He was so generous and offered assistance with a small repair! Thank you so much, will definitely go to Crestview Flooring in the future! read more

After interviewing several contractors, we decided to go with Hugo for replacing all our 2nd floor and staircase carpet with luxury vinyl planks because his was a smaller company and offered better price. We were so happy with our choice: top quality work, very efficient, but most of all with Hugo' personality. They finished within 2 days, and our floor looked great! Plus Hugo volunteered to help us with extra services such as he noticed that the wind blew open our side gate and broke off the latch, he fixed it for us without charging us extra, he replaced a few door locks...he treated us like friends, and we really were so impressed. We wholeheartly recommend Hugo for any job you need with flooring. While price was important, quality of work and reliability were of utmost importance to us, and if you feel the same, then give Hugo your business. ' read more

I highly recommend them! They are a great company. They are professional, communicate well and show up on time. I would use them again for future projects. read more

Hugo and his team at Crestview Flooring did a fabulous job replacing my wretched old carpeting with Gaia Luxury Vinyl Plank flooring for my entire upstairs and stairway. I am very particular for someone who is not that rich, and Hugo worked with me to stay within my budget. He also stands behind his work, coming out to attend to some minor adjustments in a timely manner. I was told to call if I had any other concerns later on. So, I am very happy with my finished floors. I used Gaia White Series plank. It is a stone-based core with ceramic wear layer and less pattern repeats than the usual LVP. Every time a visitor has come in, they reach over and touch the stair step, since Hugo's proprietary technique makes each step look and feel like it is a solid slab of wood. I looked at LVP two years ago and hated the feel (plastic!) and look of it. This looks and feels like wood. A picture doesn't do it justice, but I'll include one of the stairs. read more

Crestview Flooring - a close up of a set of stairs - Flooring Near Me - Sacramento, California

I had a small window of opportunity to redo my flooring, and having to juggle holiday availability, family moving in, and furniture being delivered, Crestview Flooring made it happen! From start to finish, the process was smooth and timely. I was always informed of the process and the expected time of completion. From their office agents to their on the field agents, I was very pleased by everyone's professionalism and impressed with their quality work product! I would highly recommend this company for your flooring needs! read more

Hugo and his team did a great job- they were able to fit us in their busy schedule and were able to order and receive the materials very quickly. Hugo was very generous in allowing me to spend time with some sample materials to help me decide which flooring I would want and would look best in our house. We were really impressed with Hugo's amount of knowledge, experience and confidence- and his team did not disappoint. They finished the job well and made sure that we were completely satisfied. They got the job done quickly and were on time each day and cleaned up afterwards. They even helped us move back some heavy furniture afterwards. Would definitely recommend Crestview to others! read more

What can I say about this company? Fast yelp response, showed up and spent quality time going over options during estimate, knowledgeable and was not pushy. Prob had the best price. We went with luxury vinyl flooring. Hugo was friendly and is excellent and keeping me in the loop with the process. Got us in quick and finished my project within one day. His team is quick and gets the job done. I'm so impressed and love my new floors. Best investment. read more

Crestview Flooring - a living room and staircase - Flooring Near Me - Sacramento, California

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Hugo and the team did a wonderful job. The entire experience was very enjoyable and all the staff were friendly and helpful. I had a tight timeline in which the install was to happen and Hugo was able to meet it and finish the job early. Buy your floors from Crestview Flooring! read more

After price shopping, I found Hugo's (owner) price via Yelp consistent with final estimate and bill. Other companies tried switch and bait, upscale etc. Hugo was friendly, polite and his experience showed. Luckily it was 48 hours from first contact to job finished. My front rooms now have a beautiful wood laminate flooring. I highly recommend Crestview Flooring! read more

This is our first and last time we will hire Crestview Flooring. Part I. The finished project, fortunately, is not bad, but the service was very poor, especially in how the company dealt with our time and money. To be honest, we feel scammed: there were miscalculations and misuse of product and with every instance, the price of the project kept increasing, accommodating changes which could have been avoided had they taken more care or paid more attention to details and their own measurements! In the end, we ended up with a total cost of over $900 more than initially projected. This is including additional fees which popped up here and there from Crestview, not previously elaborated on, like costly freight charges for items they brought over, which could have been avoided if they had asked for the same items at the beginning, when all materials were first ordered. This is going to be a long review, but to summarize in one take-away, in addition to what we already mentioned above, it really seems this company, or at least the team they sent us, was more interested in taking advantage of the customer than taking care of the customer. In the interest of being fair, we will say the floor is well laid and it was a big project because it was replacing the old flooring of the staircase, the living room, the kitchen area, inner living room, the hallway, and the downstairs bath. There were a few nicks here and there on the molding we had, after the work was done, which we touched up and fixed ourselves, but those are small compared to the main reasons we are upset. Overall, the job was completed in a span of seven days (four actual work, three waiting for parts) and yes, at least it is done. Now to list the problems. When you first schedule a project with them, they have someone come out to see how much work is to be done and to calculate and measure how much flooring you will need. Of course, with these sort of jobs, one has to be flexible in accepting to purchase a little more here and there to accommodate what may or may not happen. We understood this much up to a point, but one thing is having a little more so there will be enough and it is another thing, and problem, entirely, not calculating correctly what is needed, which is exactly what happened. Everything they asked us to order, we did, and ahead of the time scheduled for Crestview to come and work, to have everything ready. It was even more important we have everything because the main supplier we purchased from was a different company and to order again would mean more shipping costs each time. When the work began, we came to find out, because we ordered as instructed, we: 1. Ordered boxes of one part which was not even touched for our project 2. Over-ordered on the main flooring by several boxes (not a few to adjust here and there, but many) 3. Were missing staircase noses (which if you came ahead of time to calculate and measure, how is it, you miscalculate the steps by four?) 4. Missing buckets of glue for the job. Now glue, perhaps we can understand, with the nature of the project, but the way they conducted business leaves much to be desired. They went ahead and brought the glue from their own supply, which was at least a third more in price than the ones we had ordered from our supplying company, despite being the same glue, and charged an additional freight fee to bring them. What is more, we never saw the empty buckets of glue of the original five buckets they claim to have used, which prompted the need to bring in three more. For more details please see Part II. Oh yes, there is a Part II. read more