Good service and great coffee machine! Good friendly front desk staff and accommodating.read more

Room smelled STRONGLY like cat urine or dog urine. One of the hallways on first floor smelled of…read morethe same bad odor. Now, the good points: Bed was comfortable. Bathroom had plenty of body wash, shampoo, conditioner. Friendly staff. Nice little gym. Basic breakfast but free. I would not stay here again only due to the bad bad room odor.

Awesome friendly kid loving nice cozy pleasant place to stay when away from home free Wi-Fi n cable…read moreTV if there is a problem the managers fixed it fast and accurate

Stayed here overnight during a visit to Lubbock. It's about 25 minutes away. Every hotel in…read moreLubbock was booked because of graduation. I was a little hesitant about our stay but was really blown away by the customer service. The gentleman at the front desk when we checked in was awesome. He called to make sure we were still coming as it was almost 7 and we had not checked in. He also called the room after check in to ask if the room was satisfactory. Five stars for the service. We were on the first floor. We could hear everything that was going on in the hall, including the calls the front desk received. We could also hear the people upstairs walking but it wasn't terrible. We were able to fall asleep without any issues. I did hear one call where someone was asking about something they left...they found the person's ring. That's always great when you leave things behind and the hotel actually gets it back to you.

Stayed for a weekend in Levelland at The Best Western. It was very clean and maintained. Bed was…read moreadequately comfortable. Bathroom was spotless. Spacious room. The staff was very friendly and accommodating. ( thank you Jess!) Cons: Pillows- they don't even fit into the category of a bed pillow More like a pile of hay in a pillowcase. Take your own! Breakfast- while it was complimentary, it was on the cheap side. Great donut shop a block away and Mexican food restaurant kaddy corner has great breakfast!

I travel alot and usually gravitate towards hotels and resorts. but with my boyfriend he travels…read morefor work in construction so he gets stuck in very sketchy places sometimes.. but i just have to say, this was by far the best mote/inn ive ever been in. very clean, in the rooms and general property. the staff were so kind and ethical!

One of the WORST places I have ever stayed. All these reviews talking about how great the place…read moreis... well they stayed somewhere other than I did. My room was at the back of the property where I am SURE people actually live there.....glass in windows was broken, door had a HUGE piece missing on the bottom of it letting bugs in.... Had to go to the dollar store and get cleaning supplies as the room was FILTHY.. my socks were black from walking on the floor . Cleaned the room from top to bottom... including filthy sinks, tub and floor in the bathroom was SUPER nasty-Baseboards were caked with dirt and who knows what. Bedsheets were dirty with hair on them, AND itchy - had alot of red welts on my legs after just an hour. Had to go to the store and buy sheets and strip the bed .Put on sheets I had purchased along with a blanket out of my car just to be able to sleep. I was booked for 5 days and left THAT NEXT MORNING. FILTHY FILTHY PLACE (I have previously posted this review WITH PICTURES and it keeps getting removed- STOP REMOVING THIS POST , IT IS ILLEGAL)

My wife and I have stayed at this hotel after Tech games and again the other night after the George…read moreStrait concert. It is very reasonably priced and the rooms are very clean and comfortable. I did not get her name but I wanted to give a shout out to the lady that was working overnight at check in. We did not check in until after 1 that morning and it could not have gone smoother. We will definitely stay here again.

I was recently in town for a funeral and stayed here with my family. Despite our circumstances, we…read moreslept soundly and the customer service was absolutely excellent. Everyone was friendly and helpful and the towels and bedding are fluffy and clean. After checkout and 500 miles away, I realized I had left an expensive item in my room and called the front desk. My item had already been located and put safely behind the desk and one of my family members was already on his way to pick it up for me! I can't thank the staff enough for the hospitality they showed my family while we grieved the loss of one of our own.

Being of Irish Heritage, and needing a place to stay on trip from Colorado to Austin, I decided to…read morestay here and was pleasantly surprised by the quality of the room. Bed was firm and and appeared new, there was a large screen TV, and towels were good. I subtracted one star for quality of breakfast fare - there is a McDonalds nearby.

I have traveled extensively and have stayed at this hotel many times. It's rock solid. Very clean…read more All of the basics you need. Well maintained. Reasonably priced. It's true value for your dollar.

The best part of our stay was definitely the complimentary breakfast! The biscuits and gravy were…read moreSO good, and I loved the pancake maker. Those little extras definitely made breakfast a highlight. The rooms and building are definitely on the older side, but they're fairly well kept. You can tell the building has some age to it, though. The shower had some rust, and there was an overall older smell throughout the building. The gym was probably the biggest disappointment. It's super small and almost feels like an afterthought, maybe converted from a storage space. There are also no weights, so there's not much you can really do if you're wanting a decent workout. Overall, it's an older property with some things that could use updating, but the complimentary breakfast was definitely a plus.

This is definitely a two star experience. It's a very old building that they did remodel, maybe…read morefour or five years ago, but they have not kept up with it and it's age is already showing the beds are ancient. I can feel the springs as I sleep. the TVs are from 2010 and so thick they don't even work with the mounts because they're so heavy mine just leans over and faces the floor. Breakfast is fairly deplorable with nothing really appetizing, but this is standard kind of for these type of hotels. Customer service is ok as long as you don't interrupt them watching TV out in the foyer while they wait for you to come in, then rush to the desk or on their phones. The exterior looks terrible as well. This is definitely deserving of two stars and I won't be staying here again when I come back. forgot to mention my coworker that staying here his room started to leak the other day when there was a storm and they basically told him to come down and get towels and clean it up himself. Really? is this what we call customer service nowadays just a sad excuse for a Holiday Inn..

Need a place to get some rest at 2 am.? This was clean and the beds were comfortable. The one staff…read morewho checked us in and then out was pleasant and accommodating. The free breakfast would have been ok if non stick spray way available for the waffle iron. We ended up at McDonald's instead. Price for two doubles was $79, very reasonable.

We booked a 3 night stay and after the first night I got tore up by bed bugs, when we showed the…read morepictures of the bugs and my bites the owner tried to tell us we brought the bugs and gave us a hard time about a refund even with pictures and clear evidence, the beds look like they are barely cleaned. This place is nasty I would not recommend this to anyone.

I spent a week at this hotel for the Southwest Regional Softball Tournament. I can't say enough…read moreabout how welcomed our umpire crew was treated. Amy and her staff were outstanding. We were treated like kings. I would recommend this facility to anyone!!! Thanks again, Amy and your staff. Mike Kaplan Head Umpire in Charge for Louisiana

Do not. Just don't. When we checked in they sent us to a room that was occupied and then our room…read morewas marked as a non smoking but definitely smelled gross. Our room's water smelled like eggs and the shower curtain had more mold than I would have preferred.

Cute little motel and very clean. $50/single. $60/double. $10 pet fee. The pet fee is per stay -…read morenot per pet. We have 2 dogs - 2 nights $123.50. Other rooms in the area are $80-$90. Single is a little small. But the bathroom is huge. Outside is well lighted. Calling ahead is good - only 15 rooms. Nice city park about 2 blocks away. Within walking distance of some food and the gas station. The owners just bought the motel a few months ago and are very happy to have you there. If you need anything or or if anything is not quite right they will take care of you. Park at your door with an adjoining lot for bigger vehicles.

avoid this motel at any cost !! carpet floor is disgusting stains everywhere ! toilet and bath tub…read morehavet been washed/cleaned in months very unsanitary . works peeking at your windows & be prepared to have them knock on your door every other hour to see if your are checking out almost like there don't want you there (racist) , no hand wash and this all comes with a horrendous smell !! and to top if off you get escorted by police because the front-tents lack commences this was my experience and by sharing i hope no one else has to go through this ! stay away from here if rather stay out in the street then go through this again