We booked a 3 night stay and after the first night I got tore up by bed bugs, when we showed the…read morepictures of the bugs and my bites the owner tried to tell us we brought the bugs and gave us a hard time about a refund even with pictures and clear evidence, the beds look like they are barely cleaned. This place is nasty I would not recommend this to anyone.

This place gave me bed bugs. I got them soon after I stayed here. So, the expensive, disgusting…read moreroom has now cost me an additional over $100 more to get rid of them. See pix of my bites.

So, I understand that stopping in a small burg along the road isn't liable to get you the fanciest…read moreaccommodations, but YIKES. It's pretty clear the owners aren't bothering to take care of this place or even properly clean it between guests. Which is extra gross and disturbing with COVID-19. Where to even begin? The room smelled like cigarette smoke when we entered. I immediately noticed the rough carpet was dirty... especially near the edges along the wall. I found several dead flies on the carpet and in the window sill, which was coated with grime. The sheets... might have been clean. I pulled them open to find a stain of some kind... They were thin. The mattress was hard. It took me a long time to get to sleep and I felt very stiff in the morning. The towels were threadbare and rough and very small. Good luck getting dry with just one. They only supplied two of each (towel, hand towel, and washcloth) in a double queen room, so I guess you better be down to share. The bathroom was serviceable; I was able to get warm water for a shower, but the shower head was very low. I mean VERY LOW. I am 5'3" and I was looking it dead in the eye. Crazy. I've heard about tall people having this problem; never expected to encounter it myself, LOL. Also had to fix the chain in the toilet tank to prevent the dreaded "eternal flush." The sink... was not in the bathroom. It's in the main room, with the carpeting. Flow was terrible from it, obviously deposits had formed. Only two lightbulbs were screwed in... the other socket was just left empty. Frighteningly, a clothes rack/shelf was mounted above the table and two chairs, very poorly. I do not believe it would have supported weight over ten pounds and I wouldn't even try that much because it was practically dangling from the wall. You could see the screws unthreading from the side. Did I mention it also had some random nails sticking out? We did not try the TV or microwave, but the mini fridge worked okay. Most of the electrical sockets are too loose to use. I was able to find only one that would charge my phone overnight. :( Honestly, the only thing this place had going for it at all was the free Wi-Fi. That and being nearby a McDonald's so I could get breakfast (they did not provide any, but even if they did, I hella would not trust that).

For a regular 2 star hotel this place was emaculate. The bathroom was clean, sheets were fresh, and…read morethe bedspread choice was beautiful. Have stayed in small roadside motels a lot while traveling and this was the best I have stayed in for some time. The location is quiet and the family owners are very friendly. Sorry I didn't take pics, was tired when I rolled in.

Good service and great coffee machine! Good friendly front desk staff and accommodating.read more

Amanda was Very pleasant both on the phone and in person at the front desk. I was currently…read morebouncing back from a horrible hotel experience (not this chain). Between Amanda's pleasant personality, and the expected cleanliness of the room, it redeemed my hope in the hotel industry once again. We have stayed here multiple times and I've never had an issue. The rooms are clean, the beds are comfortable, and the breakfast is pretty good, with both hot and cold options. They accommodate pets and have always normally had a room when we needed one. I will continue to use this as my midst stop if needed between vacation and home.

There aren't too many hotels in Portales, but I would say that Super 8 is one of the better ones…read more The hotels Holiday Inn and Super 8 are located close to one another on 2nd St. Since many out-of-town students were arriving during the same time frame as us, my friend booked a room with two queens fairly early on before our actual stay. We arrived pretty late in the evening, but were able to check in and head up to the room without any problems. There's parking all along the outside of the hotel. Super 8 isn't as fancy as Holiday Inn, but it gets the job down and feels pretty secure and safe. There are stairs inside that lead to the rooms. For the room: -Clean and spacious -Bedsheets are a bit old-fashion -Lighting is quite yellow -Microwave and mini fridge inside the room -Lots of outlets to allow for charging of devices -Wi-Fi was pretty fast as well -Bed was on the stiffer side, but pillows had good fluffiness to them -AC/heater worked well Bathroom: -Bathroom definitely showed wear and tear; could see cracks on the hardwood floor -Toilet and sink area were clean -Towels were soft enough and clean -Some cracks in the tub area, but shower area was clean As for the breakfast - they serve continental breakfast every morning. I thought the assortment was pretty decent! They have bread and pastries, cereal, and fruit. I was most impressed by the waffle machine - fluffy waffles that weren't too sweet. I also thought the coffee had good flavor and kept us awake while we went back to campus for presentations. I did get to check out my friend's room at the Holiday Inn, and if prices are pretty similar - I'd go with Holiday Inn; however, Super 8 is not bad at all and if you're needing a decent room for a good night's rest, I'd definitely recommend it. The workers that helped us were friendly and nice - and they had Starbursts at the front desk! Good stay for several nights in Portales.

We stay here once a month for work. The place is always clean and quiet!! The staff is friendly and…read morethe rates are always fair! Great hotel

Hotel has recently been updated so the room itself was nice and clean. Good water pressure plenty…read moreof hot water and the bed was comfortable. Front desk staff were great and very friendly and the reason they have 4 stars. The biggest downfall was the breakfast probably one of the worst at a Marriott hotel I've had. I've eaten dozens of Marriott breakfast so I have a general idea of what is served, but this one seemed barely edible the eggs were lukewarm and the sausage was like a hockey puck. I'd absolutely stay here again but I may go to the Town place Suites for breakfast.

The front desk staff is wonderful BUT this hotel really needs to get it together on the maintenance…read moreend. The first room I stayed in, the television did not work. They put me in another room, which was fine for the most part, but then the shower had the bottles of shampoo and body wash torn off (not sure if they weren't working so the previous person tore them off the wall?). The weird part is they were put back nicely in the corner so maybe the cleaning people did not report that they were off of the wall and just left them that way. Then, the shower did not drain at all. I checked the drain, it was open, so it must have been clogged. They need a room-by-room punch list of items in this hotel for sure. The ladies at the front desk were all very nice, it just needs a pick me up for sure.

Best Western Cannon A.F.B was probably the best choice for a comfortable, safe choice in Clovis,…read moreNM. Only two issues arose during our October 11-13, 2025 visit: - the train tracks are nearby... intermittent train arrivals/departures at all hours - a transient almost approached my young daughters - for what? IDGAF. When I entered the picture walking behind them with my eyes firmly meeting hers she backed off real quick. Before I could complain, the manager on duty was already on this. For such a young manager, she sure knew how to handle the situation calmly and competently. PROS + dogs allowed ($20 per night) + friendliest staff all the way around! + pool/hot tub available (could use a better cleaning) + very clean rooms, breakfast room - everything + good WiFi + decent breakfast items + affordable for the times! My 2 Queen Beds Standard Room came out to $127.86 (not including pet fee).

Everything about this hotel is wonderful. From Dani's greeting, to the room, to the breakfast chef…read more Comparable to any 4 star luxury hotel.

Enjoyed my stay here! Looked all around for guest pics of rooms and didn't find any. I was…read moredetermined to take pics myself but then forgot and the magic was gone once I laid on the bed and put all my clothes out. Maybe next time. Clean rooms, quiet, excellent staff and great breakfast with lots of options. Only gripe I have is that housekeeping didn't clean the room while staying there. No, I didn't have the 'Do Not Disturb' sign on the door and I left the room before they started on my floor. Not sure if it's because I stayed for two nights. Oh well. Pool was heated and free parking. Plus, cookies for Hhonors members.

So the rooms and hotel are new. The rooms have a lot of storage. Beds were comfortable. Only issue…read moreI had was the family in the room above us. The kids ran back and forth all night and morning long. You can hear every foot step they make. So we checked out a day early and moved on. Breakfast was nice. Real plates used not paper.

Stayed for a weekend in Levelland at The Best Western. It was very clean and maintained. Bed was…read moreadequately comfortable. Bathroom was spotless. Spacious room. The staff was very friendly and accommodating. ( thank you Jess!) Cons: Pillows- they don't even fit into the category of a bed pillow More like a pile of hay in a pillowcase. Take your own! Breakfast- while it was complimentary, it was on the cheap side. Great donut shop a block away and Mexican food restaurant kaddy corner has great breakfast!

Stayed here overnight during a visit to Lubbock. It's about 25 minutes away. Every hotel in…read moreLubbock was booked because of graduation. I was a little hesitant about our stay but was really blown away by the customer service. The gentleman at the front desk when we checked in was awesome. He called to make sure we were still coming as it was almost 7 and we had not checked in. He also called the room after check in to ask if the room was satisfactory. Five stars for the service. We were on the first floor. We could hear everything that was going on in the hall, including the calls the front desk received. We could also hear the people upstairs walking but it wasn't terrible. We were able to fall asleep without any issues. I did hear one call where someone was asking about something they left...they found the person's ring. That's always great when you leave things behind and the hotel actually gets it back to you.