Mccallum Highland has continued to be my apartment home for more than 16 years.We have a great…read moremanagement staff,our maintenance group is one of the best .We have zero crime rate in our apartment home.Our management is very attentive to each and our needs.I have not found one reason to move from here.

I just moved here and so far I am very happy. I would suggest to any new comers to shop around on…read morethe required rental insurance, the company listed is more than twice as expensive as others. If you let it lapse, they charge you $50. There is a required $25 monthly fee- like a HOA for the amenities. But overall it is more affordable than most apartments, very clean, quiet and I haven't seen any bugs. I will work with the required HOA and rental insurance, and probably renew. They work with bad credit and no credit. For those who are starting off, that is really helpful. The pool is open all year long..and kept very clean. The staff is friendly, parking is ample. I highly recommend this apartment complexes, just do your research on rental insurance to save more money.

The apartments are beautiful, clean and the management was great. Everything was clean. Friendly…read morestaff. My experience was fantastic. I recommend anybody moving here

Harvard Square apartments are nice, clean, and quite. There are not many units in this particular…read moreproperty so if you want one you are definitely are going to have to put your bid in you bid now. This place is perfect for a small family, or couples just starting out. The bedrooms are super spacious and the rent is reasonable here. Dee dee worked hard to get us every thing we needed, I just wanted to give her a special thanks, she a wonderful leasing agent. So, so far so good I'm very happy here and I can see myself living here for the next 2 to 4 years.

My husband and I have lived here for almost a year now. The area is quiet and safe, and the…read moreapartments are super nice (almost brand new...built last year, I think). Gateway Oaks has been good to us while we have been here. Pros: The units themselves have nice finishes in the kitchen and bathroom. Hardwood in the bathroom and kitchen, carpet in the rest. They are priced accordingly (pretty cheap, in my opinion) however, word on the street is that prices are jumping up due to popularity and other apartments and shopping that is being built along Gateway. The hallways are enclosed and climate controlled, and you have to have a key fob to gain access to the hallways, which is safe. The pool area is super nice and spacious and stays pretty busy during the summer. Cons: The trash by building 2 is always overflowing and gross, and the garbage men usually don't pick up what isn't thrown into the dumpster. There aren't really many community events. There wasn't one in my almost year of living here. I don't really know the other tenants. Communication from office to residents kind of sucks. Just tell us things last minute. Overall, great experience and safe place to live. We will miss living here! So quiet and homey!

Gateway's Oaks, could be better if they stop thinking everyone is crazy Kimberly and Crystal worst…read morefolks ever. I have never had as much hell as I have in an apartment life style. I tell you I have been going through hell with these neighbors and all they can tell me is it's the pipes I'm not hearing the noise from no pipes like they said . I have been living in this apartment almost a year and never ever heard a pipe tapping or making any type of noise. So, now I'm crazy, and I'm hearing things. You don't know a damn thing about all this if you don't sleep in my apartment at night so you don't know what the hell is going on, you take everyone's word, if their lying you just go with the flow. I come home and all I ask for is peace without messing with me, you don't know anything about me, this is an everyday occurrence and waking me up out of my sleep at all times of the morning being disrupted and disrespectful, they have no proud and no matters either. I will never recommend anyone to live here. I didn't sign up for the shenanigans I been getting and I'm not about to let someone silence me either, if you come for me and I didn't call you, then you get what you put out. Now you can call me crazy all you like. But I'm well as I can be glory hallelujah. Don't ever tell me what's going on in my house not unless you walking in my shoes. Having to go back and forth to the doctor for migraines and tension, putting up with childish ass behavior from suppose to be grown ass people. I never had to live in a place like this, you all have your picks who you protect and who you don't. But you should be making it a safe haven for everyone, but y'all are all about the money, people mental health doesn't mean anything to you. Yeah I like the apartments and the quietness, but some of the neighbors , I can do without, because I don't fool with people like that. I don't need your protection cause as long as I have King Jesus I don't need nobody else. I'm covered by the blood of Jesus.

In the past,​ I had some issues that really annoyed me with 400 North Ervay (hence, 4 stars vs…read more five) but I will say that Shannon and Ross have been the best thing to happen to the property since Brooke. Shannon really listens to what residents have to say and she goes ABOVE and BEYOND to help and/or make a situation right. She also values residents' input and takes it into consideration when making decisions. She and Ross bring such ​positive energy to the building. I also love how she plans regular events giving the residents an opportunity to meet other residents. I recently moved within the building and she made what is normally a nightmare very VERY smooth for me. As far as the building​ itself, LOVE IT! It would be difficult to find a building with such character, history, ​and detail. I've been in the building for over four years. One of my best decisions.

Great place to live. It is so quiet and well managed. Maintenance was prompt and I never had any…read moreproblems. Alexis is an amazing manager who takes her job seriously. She is extremely approachable and a natural problem solver. This was the best apartment management company I have experienced.

Run away from this s*** hole. It looks beautiful on the outside, yet it's the most garbage place…read moreyou will ever see once you are a tenant here. Private swimming pool? People who are not tenants slip in and swim in the pool with 0 supervision from managemen. Oh the place also gets sold out every year and the managements keeps changing yearly. You will be paying premium prices for a ghetto. Of course not forgetting the impossible to find parking spots and the unreasonable towing. "You will have to stay in your car and keep looking for a parking spot so you don't get towed" Management.

The towing is ridiculous. There are about 5 visitor spots for the ENTIRE apartment and they are…read morealways full. Don't live here if you have any friends because they will all be punished with impound fees.

I have been on the property for 4 years I love my apartment just hate i didn't go to the 4th floor…read moreI forgot what it is like to have someone in the attic. The property has had several managers Priscilla was the manager when I moved in I really liked her. I felt safe walking after midnight with my dog I felt at home after what I been through. Will not comment on anyone else I prayed a lot about the smoking, the children that bullied, the dirty elevator but if people don't care about being a good steward over where they live management can only do so much. Tia is Awesome we need to clone her. Hopefully whatever is going on will get fixed.

I lived at this property for 24 months, and unfortunately experienced ongoing issues for nearly the…read moreentire duration of my residency. One recurring issue involved rent payments through the payment apps management instructed residents to use. The app repeatedly malfunctioned, resulting in late fees. Management assured me the issue had been corrected, confirmed that I did not have a late balance, and told me I could continue using the app. Approximately nine months later, I received a notice claiming I had been late on rent every month since moving in. I had to provide bank statements, payment screenshots, and emails from management confirming that I had no outstanding late balances before the issue was finally corrected. I also experienced an issue with my vehicle. Shortly after purchasing and registering my new vehicle with management, I woke up to find it had been towed. The towing company confirmed that my vehicle had been properly registered but that management had deleted it from the system the following day. I had to personally coordinate between management and the towing company to resolve an issue I did not cause, including paying for transportation to the towing facility. The most serious issue involved my bathroom sink being without water for more than two months. Despite repeatedly contacting the office and requesting updates, I was consistently given the runaround. When maintenance finally began addressing the issue, they removed the entire bathroom vanity and left it blocking access to my closet. They did not return to complete the work, and despite repeatedly asking management to at least move the vanity so I could access my belongings, nothing was done. At that point, I had to involve housing authorities, code compliance, and seek legal advice in preparation for further action. Only after outside parties became involved did management begin taking the situation more seriously, yet the issue still was not properly completed. I eventually submitted an early lease termination request, and the maintenance issue was completed the following day. After 24 months of repeatedly having to advocate for basic maintenance, accurate account information, and proper communication, I ultimately decided to leave. I strongly recommend that current and future residents keep detailed records of payments, emails, maintenance requests, and conversations with management. My experience was extremely frustrating and could have been handled much more professionally and efficiently. Part 2 of my experience: My move-in was delayed three times--once because of inaccurate information from maintenance, once due to a holiday, and once because the cleaning team could not have the apartment ready. When I finally moved in, the apartment was still not properly prepared. The balcony was dirty, the cabinets had stains, crumbs and popcorn remnants, my bedroom ceiling fan was hanging from the ceiling and unsafe to use, my stove did not work, and my bathtub was clogged with human and pet hair. The ceiling fan took over three months to fix, and the stove took more than three weeks. I was also given a violation regarding my boyfriend staying in the apartment despite management being aware of his presence. He received community emails, received mail there, and his name appeared alongside mine on mail delivered to the apartment. I asked if paperwork was needed to document the situation, but management never provided anything and continued the violation. What was most frustrating was the lack of communication. While I was dealing with a bathroom sink that had no water for approximately 2 1/2 months and repeatedly calling for help, many of my calls went unanswered. Yet management still contacted me about a noise complaint during this time and appeared more responsive to the violation than my unresolved maintenance issue. Overall, my experience was that you have to constantly follow up just to get basic issues addressed. I strongly recommend documenting everything and keeping records of all communication if you choose to live here.

There are three buildings for Third Rail Lofts - the Mayfair building, the Gulf States building,…read moreand the new, Third Rail building. This review is for the Mayfair building. We love it here. We have a huge private balcony overlooking the street. There are only four units on our floor, meaning it is always quiet and with thick walls, our neighbors don't bother us and we don't bother them, even when our large (and loud) dog barks. The stained concrete floors are stylish and easy to clean, the layout is as practical as it can be for a near-century old building that's been renovated, and the rooftop pool and hottub are things we use much more than we have ever used of apartment amenities before. Honestly, I'd consider buying this unit if it was for sale. ZRS is a fantastic management company. We've worked with them before when they managed 400 N Ervay, and were equally pleased with them there - their leaving that building is a large part of the reason we did. The staff is quick, responsive, and friendly. Akard Station is one block away, as is a major bus route, so public transit is highly accessible. There are several entrances to the underground tunnels within two blocks. There's a Jimmy John's and a 7-11 on the block, as well as a CVS, ChopHouse Burgers, Frankie's Bar and Grill, and a number of other restaurants and businesses within a one block radius, not to mention if you go up or down Main or Elm a few blocks in either direction. My only real complaint is that the kitchen area is a bit small and we've had to be creative for storage. But again, the building is nearly a century old and that's what you get when you repurpose old spaces - limits in places you don't have with a clean sheet design. My other complaint is nothing the management company or anyone short of the police can do anything about. Because of the 7-11 on the opposite street corner from our entrance (and we do love the convenience of that), there are a large number of homeless people who regularly congregate and hang out on our street. Most of them are friendly and harmless enough, but one tried to enter the building lobby once, and several have harassed passers-by. I'd like to see more regular stops by DPD to disperse the crowd and more efforts by 7-11 to prevent them from gathering, but that's part of the price of living downtown I suppose. If you want quiet idyllic suburbs, I hear Frisco is nice.

This quite possibly the worst place I've lived in my life. The initial viewing was promising with…read morethe 1 month free rent incentive and the promise of luxury loft living. However, living here has been absolute trash. Since moving in there has been everything from broken entry doors and urine smelled hallways to fires and water damage awaiting repair. It's dirty, none of the promised amenities are usable or desirable. The new management appears to be commitment to making things better.

I have called Verona home for 5 years after deciding to downsize from a house. I have made a…read morewonderful Family of friends and neighbors. There is a wide variety of floor plans to suit anyone's needs. Verona is in the heart of North Dallas across from Galleria footsteps from your front door and at the crossroads of LBJ & NTT. There are community events every month to bring neighbors together. Best Management Team, the Stars being Property Manager Maria, Kevin Erwin, and Max. Requests are always fulfilled quickly, true professionals with great respect and attitude for residents. All the amenities you could want including Pool, workout area, meeting rooms, guest suite and front desk staffed to take packages and receive guests, and well maintained property inside and out.! Nowhere else compares! Rhonda S.

Extremely disorganized leasing process and very misleading communication. I was told a unit was…read moreavailable, immediately applied, and paid fees based on that information. Only an hour after I completed everything was I told the unit was "already taken" by an applicant who did a in-office paper application - which happened due to internal delays between staff. That is not an applicant issue - that is poor internal communication and a lack of basic system updates. If a unit is no longer available, it should NOT be offered to applicants or still showing as available online. Also, who even still accepts paper applications in 2026 anyway?? The process feels outdated, inconsistent, and poorly managed. This caused a complete waste of time, money, and effort. I would not recommend leasing here unless their internal processes are fixed.