I would love to get an answer about our AC that's not functional right now and also a tree that…read morefell on my car 8 days ago!!!! This is ridiculous and we can't get anyone to answer our requests or give us any updates about the damage!!! I saw a vendor phone number and tried to call them. They said they gave the owner an estimate and are just waiting for approval/permission from him. They only answered maintenance requests the first year we rented. I guess since we've now signed in May for another year they will take our money and run. Such a pathetic company.

have plenty of properties but have terrible credit report process i paid 3 different fess and all…read morewere nonrefundable

We are first-time cash-flow property investors and couldn't be more pleased with the process or…read moreresults. We live in California but now own a rental house (that we really like!) in Tennessee, and had a well-qualified tenant in place before closing. Memphis Turnkey Properties delivered as advertised and, as investing rookies, we can't say enough about Alex Craig's honesty and regularly going above and beyond in the hand-holding dept. Would we do it again? Yes! (And we WILL be doing it all again, lender willing, lurking and looking on MTK and LRTK Web sites for property #2...)

From the owner: Our company provides fully renovated single- and multi-family properties in Memphis, TN and Little…read moreRock, AR to real estate investors. Our Turnkey model is to acquire properties in strategic areas, renovate them to retail standards, place a qualified tenant, and manage the property for our clients. Our business model enables ownership of cash flow properties for investors who may not have excellent cash flow opportunities in their own market or simply do not have the time, desire, or expertise to be rehabbers or landlords. Simply put, we have a team in place to do all the work, while you receive the monthly rental check with as little involvement as you desire. We are licensed real estate agents, licensed property managers and experienced real estate investors with ownership of 40+ homes in our markets looking to develop long-term relationships with our clients.

Great management company ive lived at several properties in memphis and had no issuesread more

The problem is MAINTENANCE. We As Tenants do not get the luxury of not paying our rent when its…read moredue. Even though they are 1 body collectively Maintenance issues are the worst. If i was not a recent tenant, I would count down the days until move out day 1. closing work orders that are not complete. Dishonesty 2. they take all of the single issues and combine them into 1 order that way it does not show individual but 1 big work order. 3. come do 1 easy job and say to you I'll be back...Untrue Statement RIGHT NOW I WOULD NOT RECOMMEND ANYONE COME HERE UNLESS YOU HAVE PATIENCE TO GET ANYTHING DONE BY MAINTANCE

This review only gets 5 starts because of JON! He is the…read morebest. Whenever I have a question or anything that comes up on my portal, he's always available to answer any question. I had MULTIPLE emergencies come up in the past 4 years and he's always ready to leap into action to get squatters out or help w a busted pipe! He really is the reason I haven't pulled my properties from this company. Needless to say THANK YOU JON!

Do NOT rent from this agency. I wish I had looked at Yelp reviews before I ever rented from this…read moreplace, their Google reviews are flooded with decent reviews, likely due to the fact they hound you when signing the lease to write a review while in their presence, at least in my experience. Shady. This is the worst rental agency I have ever rented from. I was unfortunate to not be able to afford a deposit to move elsewhere, and was stuck in a dingy, disgusting, falling apart home that was ill taken care of prior to my move in. Everyone I ever spoke to in the office was BEYOND rude, unhelpful, and acted like my presence was a nuisance. Here is the worst part: they are withholding $300 from my security deposit for paint. The picture they showed me to justify this was a picture of a PIECE OF TAPE that was left on the wall. Absolute disgusting behavior. DO NOT RENT FROM THEM!

There is MOLD in the floors. They refused to fix the SUB-FLOORING ISSUES. Code Enforcement had to…read moreget involved. They DISCRIMINATE AGAINST PEOPLE WITH Disabilities. The CEO Eric Smith does not care. This is all happening at 240 Flats a property which is supposed to be brand new. Amber Jones who runs it is a LIAR. She doesn't do her job then blames it on you when she doesn't. The only decent people are Andre and Torris. The gate is always broken. What was supposed to be a luxury property in East Memphis is the dumps. Emergency line never works. Phone is never answered. Smoke alarms don't work. These people truly do not care about their tenants. If you are looking at this property RUN.

our company provide services for cleaning a extremely dirty basement we have still not received…read morepayment it haa been over 2 months and still getting the run around as well as being told they can do it this week due to pay roll we suggest to never provide work to a multi south property group owned company!!!

Ms.Garcia is very rude she dont listen and will deny your application due to her not looking at…read moreyour documents carefully she also gives you a very hard time throughout the process

The leasing agents very helpful to start the process. Once they have your money, they get very…read morenasty(vasti in particular). I neglected to turn the wattage page of my utility bill..and was hit with an email saying they don't take redacted nor tampered documets... my husband is a city employee ... I have no need to submit redacted or tampered with documentation. When i asked for a phone call, Vasti asked what the call was in regards to... like what would i be calling your business for???? Very weird and she never called and woukd only communicate via email. I immediately stopped this process. The thiught is if i cat contact you now, if something happens ill never be able to gt it fixed. As, they NEVER answer the phone and obviously do not place calls either. Sad company. DO NOT SPEND YOUR MONEY WITH THEM. ​

EZR is a great company to work with. All there employees are polite and helpful. Lonzie is always…read moreon top of things. The best at problem solving and solutions. Randy Benham T&R Construction

Unprofessional, Unresponsive, and Unwilling to Address Serious Issues…read more Dealing with this property management company has been incredibly frustrating. They manage my HOA, but it's hard to tell whether EZR is simply enabling questionable actions by the board or just unable to provide any professional guidance. Communication is one of the biggest problems. Homeowners are required to send certified letters to reach the board, and responses only come once a month. The replies are rarely informative or helpful, even though they claim to be "substantive." Meanwhile, EZR sends out frequent notices and emails to homeowners, showing a clear double standard that makes communication one-sided and inefficient. Since March, I've been cited multiple times for "weeds" in my yard, but neither EZR nor the HOA has ever specified what plants they mean or what standard they're enforcing. The only direction I've been given is vague -- "hire someone to spray your yard" or "remove the weeds." Even after I complied, I was told again that my "entire lot is full of weeds," with no explanation at all. To make matters worse, a board member physically threatened me. I immediately reported it to EZR, but they've done nothing -- or at least nothing they've communicated -- to address it. EZR has shown a consistent lack of professionalism, accountability, and care for homeowners. I would strongly caution anyone, whether a homeowner, renter, or board member, to be very careful before doing business with this company.

Having gone through three property management companies, all seriously lacking decent customer…read moreservice, we were lucky enough to find Wright Property Management. Fantastic communication along with a great combination of technology and good old fashioned know how. They get things done, and know the right people and companies to do it in a timely fashion. I can not recommend this company high enough.

Awful experience. An 84-year-old homeowner with six years of automatic HOA payments had a bank…read moreaccount compromised and replaced due to fraud, which temporarily interrupted the autopay setup. Instead of a simple phone call to walk through the payment solution, Eric Dover and Wright Property Management chose to turn the matter over to collections and attorneys within three months, adding hundreds of dollars in fees and filing a lien. Not every 84-year-old homeowner is comfortable navigating digital platforms, automated systems, or online portals. When communication finally occurred, the only "solutions" offered were digital portals and online systems -- despite the fact that the banking fraud itself disrupted the automated payment process in the first place. Dover was rude, curt and uncaring. The HOA dues themselves were paid immediately once the issue was discovered. The most disappointing part was the complete lack of compassion, accountability, and human judgment before escalating legal action against a homeowner with a long history of on-time payments. This experience felt heavily automated, unnecessarily aggressive, and frankly egregious. People working directly with homeowners, especially elderly residents, should understand how to communicate with human beings, not just process them through systems.