Ms.Garcia is very rude she dont listen and will deny your application due to her not looking at your documents carefully she also gives you a very hard time throughout the process read more

The leasing agents very helpful to start the process. Once they have your money, they get very nasty(vasti in particular). I neglected to turn the wattage page of my utility bill..and was hit with an email saying they don't take redacted nor tampered documets... my husband is a city employee ... I have no need to submit redacted or tampered with documentation. When i asked for a phone call, Vasti asked what the call was in regards to... like what would i be calling your business for???? Very weird and she never called and woukd only communicate via email. I immediately stopped this process. The thiught is if i cat contact you now, if something happens ill never be able to gt it fixed. As, they NEVER answer the phone and obviously do not place calls either. Sad company. DO NOT SPEND YOUR MONEY WITH THEM. ​ read more

Ahead of time I let them know the WASHER/DRYER DON'T WORK. The lady (Tiffany Ferrari), aka (leasing manager), said the washer/dryer worked. Now, before I moved in, I kept insisting it didn't work because I'd already checked out the place/tested everything. So, before I signed my lease, she lied/said everything worked. Even Rachel lied about getting the washer/dryer fixed. It's frustrating because I don't have the typical appliances as it's, so to have to spend extra out my pocket, which is unnecessary for washing/drying my clothes is a RIP OFF. read more

CB Properties - Washer/dryer - Property Management Near Me - Memphis, Tennessee

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The professionalism with in the office is very rude. On August 6, 2024 I contacted the company's office in regard's to a documentation they were requesting. Vasti Gracia answers the phone I explained to her the rental company Im renting though only had two options in reference to the rental ledger so was very rude and unprofessional about the situation. I then went in to the office to allow her to talk with the company. She informed me I was denied due to my rental ledger a document that she states via email that dont accept. I left and Called their office several times no answer intentionally, then Shelby then called stating why are u still calling my agent! Which I was calling to ask if im still able to apply to other properties or not. I asked for a cooperative number or someone over them no answer back. read more

My son rents from this company. In August of 2021, a gas leak was detected in the furnace. The gas was turned off and the line was repaired. When winter hit, my son discovered he had no heat as the gas had not been turned back on. CB Properties dragged their feet and gave him repeated conflicting statements about getting the gas turned back on. December came and went and he still had no heat! Finally, in January and still without heat, my son contacted an attorney. Only then did CB Properties turn the gas line back on and provide my son with heat. Over a month ago, he reported to them that his toilet is leaking all over the bathroom floor. They have yet to fix it. read more

my father did a application with you guys he got denied saying he didn't make three times his rent he make more than that the rent was 1450 my father make more then 5000 a month we Will file a police report for scam read more

Sooo my partner and I moved in back in May 2022 and it has always been a problem getting CB to answer to our maintenance requests. We had several issues prior to moving in that we put on our 'before move in' inspection form, they have only fixed maybe two things. Recently, we had tree limbs fall on our cars. 2/3 of our vehicles have damage from this. I put in a WO, and a vendor got scheduled. The vendor came and chopped off a single limb, left it in the road, and told us it was too wet to cut off anymore and that they would return. Today, the WO gets closed without being completed. I know my rights as a tenant and I have consulted with a PM friend who told me they are liable because they are being negligent. The tree is dead and needs to be cut down completely. Now I need to look into pursuing legal action from this. We've also asked for out toilet to be fixed because it will randomly start bubbling and then overflowing. They fixed it once but it was just a bandaid and now the toilet is doing it again. They kept telling us to use draining products on it which isn't the problem. They keep pushing things further and further back and it is super frustrating. I do not recommend this company as of right now. read more

Doyle and Rachel are amazing and I'm sure the foundation of almost every single positive review these legitimate thugs get. The people you get to deal with will be nice everything else is a tragedy no work gets done after you move in and almost anything can result in extra charges very petty and extra charges which won't be illegitimate because they do say they don't do much at all in the lease agreements the fastest service they offer is the eviction process if you so happen to have any reason to go past that 6th day of the month may the Lord have mercy on you and your family they won't. Shady and spotty remodel jobs might as well tape and paint what u can to mitigate dealing with nonsense for the same results. With the costs associated with the vast majority of the properties I've looked at these folks make the current inflation rates look reasonable and it's laughable you can pay upwards of 1100 a month just to be happy to say you don't live on the street read more

We have used CB Properties for a year and a half to manage one of our rentals. We have had many portfolio managers in that short time frame and most of them treat us very poorly. They have awful tact when talking with us considering we are trusting them to manage a pretty large investment. Things are NOT what they seem with this company and the other companies that are tied with it. Beware. read more

It's been a great experience working with the CB team. They're very responsive and have a wealth of knowledge in this space. Highly recommend CB to anyone looking for a property management partner. read more

I have done business with the team at CB for 8 years and have been very happy with the level of professionalism.

Great customer service! Found me a great place that was within my price budget. There were a few minor things that needed to be fixed when I moved in, but they came right out and fixed it at no charge. Sent great people who wore masks, sanitized, and were super friendly! Will definitely use them again! read more

First time landlord and CB property management company has made the process very easy. Their portal is user friendly and the staff is quick to respond to my messages. They're very thorough and eager to help. I recommend them to run your rental properties. read more

I rented a midtown home managed by CB Properties for the past year and a half. I moved in during the winter and did not know the upstairs of the home had no central AC. All 3 bedrooms are located upstairs and had window AC units. The bathroom, laundry room and hallways had no air conditioning whatsoever which is pretty unbearable in the Memphis heat. Furthermore, the window unit in one of the bedrooms did not work at all rendering the room completely unlivable during summer months. After bringing the bedroom window unit issue up with CB Properties numerous times, I was informed that they are not required to provide tenants with air conditioning. WHAT?! I would have never moved into a home in Memphis that did not have air conditioning had they been upfront about this when we viewed the home. The temperature in my room was in the 80s every day until I had to pay out of pocket for an air conditioning unit just so I could live in my home. This is obscene. The heat and AC downstairs in the home consistently went out and the AC unit they have to control the downstairs is completely laughable for the size of the property. Getting any kind of repairs done is a nightmare because the communication between whatever random 'repair companies' CB Properties happens to send out and their office seems to be completely lacking. I could go on for days about how horrible my experience with this company was. I would HIGHLY recommend you stay FAR AWAY from doing business with CB Properties. read more