they took over the properly my and I stayed in for 2 1/2 years the property fail inspections twice…read morewith code enforcement long story short my family and I had to move out in a short period of time and they are trying to keep my deposit after the landlord breached the contract I wouldn't recommend this company to anyone

This is by far the worst property management company I've ever dealt with. My back door was broken…read morefor over a week and a half, creating a fire hazard and preventing me from using my yard. My laundry machine literally started burning, and no one ever came to check it for safety. It is still broken, and all I ever hear is "someone will call soon," but no one ever does. My power went out for over 16 hours, and instead of treating it as an emergency, they refused to pay the emergency fee, leaving me without food, air conditioning, or Wi-Fi. Every time I ask to speak with a supervisor, my coordinator promises a call back that never happens. This has been the same excuse for weeks. They are negligent, unprofessional, and completely irresponsible. Avoid this company at all costs.

Do NOT rent from this agency. I wish I had looked at Yelp reviews before I ever rented from this…read moreplace, their Google reviews are flooded with decent reviews, likely due to the fact they hound you when signing the lease to write a review while in their presence, at least in my experience. Shady. This is the worst rental agency I have ever rented from. I was unfortunate to not be able to afford a deposit to move elsewhere, and was stuck in a dingy, disgusting, falling apart home that was ill taken care of prior to my move in. Everyone I ever spoke to in the office was BEYOND rude, unhelpful, and acted like my presence was a nuisance. Here is the worst part: they are withholding $300 from my security deposit for paint. The picture they showed me to justify this was a picture of a PIECE OF TAPE that was left on the wall. Absolute disgusting behavior. DO NOT RENT FROM THEM!

My experience with this property management team has been extremely disappointing. When I moved in,…read morethe dishwasher was already broken -- something I noted during my self-inspection. After requesting a repair, I was charged for the water supply line being off, even though it was clearly like that when I arrived. That charge should not fall on me. Once the water line was turned on, it caused a flood in my kitchen, which could've been avoided if proper maintenance had been done in the first place. Only after that did they agree to replace the dishwasher -- but even then, I was told a day, not a specific time, making it impossible to properly arrange time off to be present. On top of that, my door lock was damaged from the beginning. It's completely broken now and I can't even turn the lock -- a major safety concern. I've reported this issue multiple times and it's been over a month with no resolution. This level of neglect is unacceptable. As a tenant, I expect safe living conditions and timely repairs. Unfortunately, that has not been my experience here. -Cora D.

I hope this company is a scam, because if it's not, it is sincerely the worst real estate company…read moreof all time. Upon hearing that they wanted $50 before they would allow you to view the property, I complained over the phone and the employee assured me that it was not a scam, told me to come to the office, and that they would take my information for their records and allow me to see the house, insinuating that I would not have to pay the fee. After driving to their location in East Memphis, I discovered that they still demanded that I pay the fifty dollars and submit the application, otherwise I could only "look through the windows." The employees give inconsistent information and are extremely rude -- one said "why don't you lighten up, I'm trying to help you" and another remained seated in a lobby chair while I stood. After the altercation, an employee demanded my name. My name is Lauren, buddy; have a good day.

I think this company might be a scam. They don't actually own any properties and they aren't…read moreproperty managers. Has anyone actually rented from them? They require a $50 application fee before they'll show you a place. I visited their office on Poplar and had a very uncomfortable experience with the "agent" working there. I asked politely about their rent application process, what documents I needed to provide, and what times were available for viewing properties. The man got defensive and said "you're asking a lot of questions." They want me to hand over all of my personal information to a stranger but got defensive when I asked very typical, logistical questions about applying for a place to rent. Very sketchy.

I have been with CrestCore since I purchased my first rental property. If I could give 2018…read moreCrestCore Team a rating of 6 starts, I would. The owners spent time with me, invested in me as a client, and gave me a great customer service. However, I was recently dumped as a client by them, with no warning. They claim to have mailed me a letter and emailed me, but I have no record of either. Before dumping me someone, anyone, could have picked up the phone to call me. But CrestCore now treats it's clients like a number, not a person. The old owners knew my name and had my cell phone. But the new regime can't even call me before they drop me. This situation left me scrambling to take care of my tenants. Now, they have my rent revenue that they've collected (Over $4,700) and they will not respond to any calls or emails.

They didn't clean or repair things before they rented me a house last summer. They are very slow on…read morerepairs. The money that I'm spending is not worth it. When my lease is up I'm gone.

Oscar and his Team did a great job helping my family in our crisis. He took the time to listen and…read moreprovide us professional support. We really appreciate all you have done! I recommend Oscar at Landkey they provide good service!

From the owner: We Buy Houses In Memphis, TN | Sell My House Fast As-Is For Cash…read more

I'm not sure why the other tenants had issues. I've been a tendentious for over 2 years. First time…read moreI had a problem I reported it on Friday and they fixed it on Saturday! Bob Renshaw is truly a man of his word and a real professional! I highly recommend this company!

HORRIBLE!! We notified them about a leak in our ceiling and they refused to fix it. We have been…read moreliving with black mold in our house for months and only now that we're moving are they offering to fix it. Of course they only offered because black mold is a health hazard and they want to ensure they get the last two months rent to finish out our lease. Mind you, we're breaking the lease because of the black mold. Do not recommend. Please try to find another company to rent from. They do not care about their tenants; they care only about the money we give them.