The whole experience was excellent! All our questions were answered and my parents were treated so…read morekindly.

Turners Rock is a truly outstanding senior living community! The building is modern--only about…read morefive years old--and offers independent living, assisted living, and memory care. Unlike many other senior communities, Turners Rock is bright, contemporary, and impeccably clean. The floor plans are especially impressive, with spacious layouts and large bedrooms--something you rarely find in other senior living options around Springfield. But what truly sets Turners Rock apart is the warm, welcoming community and the exceptional staff. Brad, the director, is friendly, responsive, and genuinely devoted to the residents. The activity director, Will, is absolutely PHENOMENAL--charming, personable, and hilarious! He constantly goes above and beyond to keep residents engaged and entertained. One creative example: he prints "funny money" with residents' photos that they earn at activities and spend at a monthly auction. The Turners Rock driver, Lezlie, is incredible--she takes my mom to doctor's appointments and has even taken her shopping at the mall. She always goes the extra mile (pun intended!). My mom loves the variety of activities , events, and outings that Will plans. There are about six activities each day--like exercise classes, trivia, book club, Bible study, bingo, Wheel of Fortune, bocce ball, movies, and more. Residents can also take the shuttle bus for picnics, plays, movies, and restaurant outings. The on-site restaurant is contemporary and open for dining between 7 a.m. and 7 p.m. (I believe). The servers know the residents by name and even remember many of their preferences. The menu offers plenty of options along with daily specials. Sometimes the chef even names dishes after residents, which is such a thoughtful touch. The desserts are always amazing, and family members often visit during meal times--just $7 for breakfast and $10 for lunch or dinner. My parents moved into the independent living section in October 2023. My dad later transitioned to the Memory Care Unit for a few months before he passed away. It was a huge relief for my mom to know he was safe and well cared for during that time. And he was just steps away, so my mom could easily visit him each day. I live in California and have stayed at Turners Rock seven times since my parents moved in. Knowing my mom is surrounded by friends and supported by such a compassionate, capable team brings me tremendous peace of mind. I'm so grateful to everyone at Turners Rock. 10/10 recommend!

Mission Ridge is a new facility with excellent caring staff. It is clean and the decor is homey…read moreand inviting. I'm so glad my Mom is here. I feel like her quality of life has improved with all of the available socializing. They have everything!! Menu to order what you want, anytime you want. They have activities, housekeeping transportation, a gym, happy hour and so much more. The apartments are so cute!! Most of all I love the caring staff.

The staff at Mission Ridge have went above & beyond in caring for our Aunt, every single person…read morethere has been friendly and genuinely care that she is happy and well taken care of.

I have been living at North Park since June 2016. this is my first apartment in quite a while.So…read moreneedless to say I was nervous but the Ladies in the office and the Maintenance staff and Courteous Officer, have been so courteous and always put my mind at ease. I started looking when Ms. Jessica was the Leasing Consultant and now she is Assistant Manager., Well deserved. She has always been attentive even when she didn't quite understand she never gets frustrated with me and I really appreciate that in my life at this time. Ms. Krystal and Ms. Christy are also very helpful.. My neighbors are quiet and friendly. I'm finally at home,. Thank You Sincerely Glamorous(Ms. Dee)

My uncle moved into this facility a couple of weeks ago. I was thrilled to finally be able to go…read moreand visit. The first thing you notice is how nice the facility is. When you walk in it smells clean. A lot of times facilities smell strongly of urine. It was great to see how clean everything is. My uncle has a shared room. I didn't get to meet his roommate but my uncle likes him. My uncle had family photos on a shelf. He seemed very happy to be living there. We looked at the calendar and talked about all of the activities he could participate in. There were quite a few. He talked about how good the food is. I'm am very happy with the facility. It really makes me happy that my uncle is so happy. I can relax knowing he's in good hands.

My experience was poor, I was a dedicated worker, loyal, always did my job, and went above and…read morebeyond, just to be replaced by fools who have destroyed the integrity of housekeeping remember when Willow healthcare facilities are dirty it's because they choose for them to be dirty they could have been clean but they wanted people that didn't clean because then they wouldn't have to pay them as much. The nurses the CNA the na's are all fantastic and they work so hard but the housekeeping departments have failed and it is only because of main management of the facility oversight and they are the only ones to blame. Willow healthcare corporate is the main problem when it comes to running these facilities because they know who to hire to take care of the people but not who to hire to take care of the building.

It's a big sham. They're only after money and whatever it takes to get it. All of it they can get…read morewith their grubby little sausage fingers. You pick this place, you better have more money than brains. I laughed and joked with the people in those photos. They're good people. I hope they don't pass before their lease is up, because they require a thirty day notice. Yes they do. I was forced to add that star.

Everyone is so friendly here. They were so kind and caring in a time when Grandma needed…read morereassurance and assistance.

My mom had gone here for rehab. I was never so disappointed in a facility in my life. Not only was…read moreshe worse when she checked herself out, then when she went in. While she was there she was not eating and sleeping for two days. If I was not there to push them to do anything, the testing would not have been done to find out that she had Ilias. Thank goodness it was discovered in time. She was put on an antibiotic, otherwise it could've been pretty serious. Then a few days later, she got Covid and pneumonia and had to go back into the hospital. When she returned there from the hospital she was pretty much put in a room, and really did not get much care. She would ask to get her depends changed and end up sitting in her dirty depends for two hours before anyone would even come and do anything. She had no energy, and could not walk or stand on her own. At this point, she had been going through everything she was going through for eight weeks. She needed help to go to the bathroom. The staff member just pushed the wheelchair to the door and told her to go ahead. My mom asked for a boost and the girl said I'm not hurting my back to help you and left her there. So she could not go to the bathroom. Thank God, I surprised my mom and showed up for a visit that day, because I live out of state. I ended up having to help her to the bathroom and when we got back near her bed, she fell. That same staff member came in and said why didn't you ask for help. That's when I went off on her. She told me she was given the wrong information about my mom's abilities and said that she was giving her tough love. I'm sorry that is not tough love that is abuse. It is Unacceptable to treat, elderly people the way that some of the staff members there treated her. I noticed when I was there with her that she got treated a little bit better. Funny how that works. I used to do that kind of work and I know you don't get paid that much. But if you hate your job that much then go do something else. Because people should not get treated the way that my mom was treated in this facility. Don't get me wrong. There were a few really awesome people that work there. But the majority of them should not be working in that type of facility. I would not send my worst enemy there for care.

The staff at Glendale Gardens is as caring as you will find. My 94-year-old Uncle lived in their…read moreindependent living apartments for over 8 years. Rhonda, who oversees the apartment residents is amazing. Also Tina in housekeeping always is willing to go the extra mile. They understand how to work with the elderly. My uncle also had a stint in the rehab unit, which is excellent as well. Now, unfortunately, he is in hospice on the nursing home wing...but the entire staff is outstanding. The atmosphere is warm and homelike. Unlike the skilled nursing facility that my mother-in-law is in Illinois which is sterile and sad, Glendale has something going on for their residents all the time...there are multiple areas for activities and chatting. The connections between the staff and the residents is authentic and loving. They have a tough job...but 99% of them seem as though this is not a job---but a calling. Whether I'm talking to the Director or to the nurses or housekeeping staff...they all do everything they can to make the residents feel loved. I appreciate how insightful they are and how they are empowered to make suggestions and share ideas on how to make life better for each person. They even let me bring my dog in to visit---allowing him to sleep with my Uncle and visit the other residents. Can't say enough good things. And...even better, is that they are one of the less expensive options. If you are struggling with where to take your loved one---Glendale Gardens is the place to go!

My wife has recently admitted to Webco. I like what I see. The gazebo is a great place to bring my…read morefamily to visit her on nice days. We like looking at the flowers. The staff are great with our grandson and treat us like family. We think it's a very good place.

The decision to put someone you love or care about into a nursing home is never an easy decision…read more Choosing an appropriate facility can be daunting and worrisome. Thankfully, a compassionate and caring facility like Webco Manor can make this difficult time a little less trying for a family and the loved one. The staff works very hard to provide exceptional and loving care to its residents. My grandmother, grandfather and great uncle have all received care in Webco Manor. My grandmother passed away in December. I cannot express the kindness of the staff to my grandmother and our entire family during her last months. She was in great pain and the some of the nurses took extra care to assure her safety and calm her fears. One of the nurses attended my grandmother's funeral. This is the level of compassion provided by Webco. My grandfather at 96 yrs old resides in Webco to this day. My great uncle has recently chosen to leave a much larger facility and move into Webco. The staff has tried very hard to comfort my great uncle during his transition. He requires highly skilled care (a feeding tube). The nurses have shown genuine care for his welfare and strict adherence to his feeding regiment. The staff also keeps my mom informed of any issues, requests from my grandpa or great uncle, or medical concerns. Although it is never easy to have a relative in poor health, Webco has provided a deep sense of relief knowing our relatives are safe and have caring people watching over them.

If you are looking for in home health care your search just ended. These people are absolutely…read moreamazing. They are caring for my mother in law. My wife and I have had a very stressful year and Sutton has been there for us every step of the way. I can't say enough about every professional at Sutton. You are missing out if you don't go with Sutton. Drew And Heather

Sutton In-Home Senior Care took care of my mom with Alzheimer's, for 3 years. Brooke is very…read moreprofessional and really cares. The entire staff is so nice and very helpful. The two caregivers we had were the best. They took such great care of our mom. I would definitely recommend Sutton to a friend.