We couldn't be more grateful for Century Pines. From the moment I began interviewing them, I felt a…read moresense of warmth and genuine kindness. The staff here are not only professional and attentive but also truly compassionate. They treat residents like family, and it shows in every interaction. The facility itself is clean, bright, and thoughtfully laid out. It has a homey, comforting feel that puts both residents and their families at ease. There are a variety of activities offered daily that keep everyone engaged, including balloon ball, devotional, games and patio time/scenic drives, that help create a sense of belonging. What really stands out is the personal attention. The team took time to understand my Dad's needs, preferences, and history. They crafted a care plan that makes us feel confident and supported every step of the way. Meals are nutritious and made with care. Century Pines is a hidden gem that goes above and beyond. I definitely sleep better at night knowing Dad is safe, respected, and genuinely cared for. If you're looking for a place that combines excellent care with heart, this is it.

Very poorly run, the management is just not good or professional. It is nice that our loved one…read morehas their own room and fits our loved one's budget. If you could find somewhere else to go, I highly recommend it.

I have been living at North Park since June 2016. this is my first apartment in quite a while.So…read moreneedless to say I was nervous but the Ladies in the office and the Maintenance staff and Courteous Officer, have been so courteous and always put my mind at ease. I started looking when Ms. Jessica was the Leasing Consultant and now she is Assistant Manager., Well deserved. She has always been attentive even when she didn't quite understand she never gets frustrated with me and I really appreciate that in my life at this time. Ms. Krystal and Ms. Christy are also very helpful.. My neighbors are quiet and friendly. I'm finally at home,. Thank You Sincerely Glamorous(Ms. Dee)

From the owner: When the demands of living in your home require more than you're willing and able to give on your…read moreown, you'll find a welcome home here at NorthPark Village. NorthPark Village Assisted Living & The Cottages @ NorthPark Independent Living are located conveniently between Ozark and Springfield, MO, just 1 mile from the famous Lambert's Restaurant, "Home of the Throwed Rolls". We are only 15 minutes from the major hospitals and other health care facilities in Springfield, and just 30 minutes away from Missouri's family entertainment mecca, Branson and Silver Dollar City. Our community campus has the quiet country charm and beauty of the Ozarks. Our Cottages are nestled around a gorgeous courtyard, complete with a Park-like setting. They are all on the ground level and include a front porch, with beautiful flowers, hummingbird feeders, and even 2 bluebird houses. You'll feel like you're at a Resort when you're with us at NorthPark Village. Our staff is trained in "Spoiling" our residents with our Hometown Hospitality way of life. We pride ourselves in providing excellent care in an intimate setting by well trained caring staff; that allows our residents to thrive. Our community is uniquely positioned towards family challenges with having both levels of care, Assisted & Independent, on the same campus while working hand-in-hand with all of our residents and their families, as their care level changes. Dining is such a focal point of our residents' day...

The employees and the director of the facility do not care for the wants of their residence!!! For…read morethe price of the facility!!! My father wants Dr Pepper they refuse to stock if for him! So my mother left the director with $20 to purchase them out of the machine! Then just 5 days ago we bought him a 12 pack of Dr pepper and it is gone! So paying over $5,000 a month and he has to buy his own Dr pepper!!! Then when I buy it, it suddenly disappeared!!! Then they don't use the $20 unless you have a fit!!!! We were much happier with Bradford Court!!! Residence beware

Simply Amazing. Had an experience of a lifetime on my visit. My wife and I had an appointment to…read morecheck this facility. It is a beautiful facility with a beautiful staff to go along with it. All professional acting staff. Had a tour of the Montclair, and all I saw was smiles on everyone there. They have a full schedule of activities daily, top of the line weekly menu, also have a Montclair Bistro. This certainly is a place where "You can make yourself Love the Way you Live". My wife and I decided to sign up to live here and will be moving here in June. TJ, Amanda, and Jennifer were excellent and we felt we were part of the Montclair family. The Montclair looks like a well kept castle. Service is wonderful, and at the age of 71 we are ready to get away from maintenance, housekeeping, and preparing food, because it is done for you. We have found a hassle-free lifestyle in any top notch independent living community, enjoying restaurant style dining, scheduled transportation and daily activities to keep us happy and healthy! We are not a resident, we are family!!!!!!! It says California under my name but it should have SPRINGFIELD, MO. Bob & Paula Ortendahl

What a wonderful Independent Living Community The Montclair is. Friendly residents & staff. I'm…read morethe Program Director there & love it!

It's a big sham. They're only after money and whatever it takes to get it. All of it they can get…read morewith their grubby little sausage fingers. You pick this place, you better have more money than brains. I laughed and joked with the people in those photos. They're good people. I hope they don't pass before their lease is up, because they require a thirty day notice. Yes they do. I was forced to add that star.

Everyone is so friendly here. They were so kind and caring in a time when Grandma needed…read morereassurance and assistance.

Review of The Gardens Memory Care…read more Parent with a diagnosis of Dementia of Alzheimer's type was there just under 6 months when they requested we find another facility. This was due to increased falls and cognitive decline resulting in mobility issues. We were informed the facility was not staffed to provide walking assistance or wheelchair transfers. We were advised to apply to skilled nursing facilities, but several rejected our request since there are no health issues other than dementia that require skilled care. Administration promised to help find a new facility. However, it became apparent that their "help" was only sending out more referrals to other skilled nursing facilities with no regard to ratings or location. During this process, parent was suddenly moved to a different room with no prior notice. We expressed concerns that this was not in the best interest since we would be relocating to another facility soon. Our concerns were dismissed and the move occurred in less than an hour! This was a direct violation of patient rights of having a written notice before changing rooms or roommates. On the positive side, the CMTs and aides were extremely kind and attentive. These providers were expected to care for residents' needs, dispense medicines, unlock door for visitors, take phone calls, plate food that was sent from the Assisted Living side, serve meals, and clean up. Often there were only 2 people on the floor to do all of these tasks. Needless to say, there were times meals were late due to lack of help! Bottom line: This is Level 1 Memory Care, so as disease advances, they are not equipped to handle the decline. Administration talks a good talk, but it pretty much ends there. While we recognize this is a business, we believe better communication and understanding toward patient families are necessary. The staff members who care for residents are compassionate and positive. They bond with residents, and it is apparent they truly care about them. Staff deserves a 5-star rating, but the overall facility rating is lower due to administrative decisions.

I do not currently have a family member here, but was graciously afforded a tour today. It was a…read morevery clean and well laid out apartment complex with a nice common dining area, a nice library for the residents, a cute little Coke decorated ice cream dining area, and a nice common area inside for activities. I was very impressed and will definitely put this independent living home complex at the top of our family's list to consider and learn more about. Thank you to the associate that was so kind and gracious to show me around. This is such a big decision for a family to make and you sincerely made me feel that each resident is important there.