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First Call - Springfield

5.0 (1 review)
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Oxford HealthCare

Oxford HealthCare

(7 reviews)

I am very pleased to announce that after the horrendous experience we had had with Pheonix, Oxford…read morehas been a dream! Pam, the admitting nurse was wonderful! She had gone through the same procedure that my grandmother just went through, so in many ways she was more informative than the doctors in her ability to explain everything in simplified layman english. She was super friendly, had an uplifting sense of humor, and was very gentle. My grandma loved her! She got my grandma all set up to receive fresh medical supplies and monitoring equipment sent right to her door, and scheduled a nurse to come over and check in on her twice a week. I will keep this post updated as we go, but Oxford seems like they really have their act together, and I don't foresee that there will be any problems with their services.

Oxford has, for a very long time, been a "bad word" in home healthcare in this area. I have known…read morepeople that have worked for them and they treat their employees just as poorly as their clients. I have yet to meet one person from this company that had "bedside manors". Most are brash and not very friendly. Once you sign up for ANY of their services, many OTHER services are tacked on that you will probably not need and are most defiantly NOT ordered by your doctor or anyone but them in fact. Trying to cancel service with Oxford is like trying to cancel a magazine subscription. You can call them over and over again, but the staff assigned to your case will continue to call and leave messages that they will "be three today" with a FIVE HOUR window of when or more. Remember, this is AFTER you've canceled. There are MULTIPLE numbers that will call you, most of which are private cell phones of the staff going to the homes. Calls back are often ignored or go straight to voicemail. Calling the main office gets annoying as well, because you are tossed from extension to extension of countless individuals NOT AT WORK RIGHT THEN! You have NO idea how many "breaks" and "days off" the management get in this place, it's insane. Oxford's main goal is to put as many charges on you or your insurance as possible and BUG YOU constantly even after you've canceled. Even the "assessment" is garbage. It's just more of the same recording of pills and telling you things you already know: "You seem to be up and awake today." Are you asking or have you become captain obvious? Do NOT use Oxford! It's like working with politicians. You NEVER get a straight answer and you will have to work your tail of to cancel the service. Oh, and anything that happens to NOT be approved by insurance that you didn't need anyway.. ya YOU will get charged for that.. not your insurance. STAY AWAY FROM OXFORD!

Missouri Career Center

Missouri Career Center

(2 reviews)

I've called twice once at around 1:30 PM and another two times at 3:50 PM on Tuesday and Wednesday…read more I got a notice in the mail and they don't have an address on the notice so I called to see where I am supposed to go and after calling twice like I mentioned, I never got through, I left a voicemail never got returned and now I'm going to be going to three different places that could be Where I'm supposed to go but I won't know until I get there. You people deal with peoples lives, take it more seriously and do your job and answer the phone. When I had a job that was one of the number one things that our staff would do, if the phone rings you answer it because you don't know who's calling and how much they need your help.

This place is a very useful tool in trying to find a job. I used them when I first moved to…read moreMissouri in 2013, and they were paramount in helping me find my first job here in town. Most of the staff are very helpful and very friendly, but as with any other place, you will find a few bad apples, but they are few and far between. This place was also instrumental in helping me when my previous employer closed up shop and moved over the border, and lead me to this trade act thing, which helped me go back to school to learn a skilled trade, and find a better job. I have nothing but good things to say about the staff, and the help I have found here. If there is one complaint I have, then it would be the fact they moved the welfare office in the same building recently, and it's been a real zoo at times when you need to just hand in weekly paperwork, and you got vagrants and weirdos hanging around the area, or raising hell with the poor receptionist just trying to do her job. They really need to move it elsewhere to eliminate these problems. Other than that, it's a great place to get help needed for work. I would highly recommend them.

First Call - Springfield - homehealthcare - Updated May 2026

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