It's a big sham. They're only after money and whatever it takes to get it. All of it they can get…read morewith their grubby little sausage fingers. You pick this place, you better have more money than brains. I laughed and joked with the people in those photos. They're good people. I hope they don't pass before their lease is up, because they require a thirty day notice. Yes they do. I was forced to add that star.

Everyone is so friendly here. They were so kind and caring in a time when Grandma needed…read morereassurance and assistance.

Simply Amazing. Had an experience of a lifetime on my visit. My wife and I had an appointment to…read morecheck this facility. It is a beautiful facility with a beautiful staff to go along with it. All professional acting staff. Had a tour of the Montclair, and all I saw was smiles on everyone there. They have a full schedule of activities daily, top of the line weekly menu, also have a Montclair Bistro. This certainly is a place where "You can make yourself Love the Way you Live". My wife and I decided to sign up to live here and will be moving here in June. TJ, Amanda, and Jennifer were excellent and we felt we were part of the Montclair family. The Montclair looks like a well kept castle. Service is wonderful, and at the age of 71 we are ready to get away from maintenance, housekeeping, and preparing food, because it is done for you. We have found a hassle-free lifestyle in any top notch independent living community, enjoying restaurant style dining, scheduled transportation and daily activities to keep us happy and healthy! We are not a resident, we are family!!!!!!! It says California under my name but it should have SPRINGFIELD, MO. Bob & Paula Ortendahl

What a wonderful Independent Living Community The Montclair is. Friendly residents & staff. I'm…read morethe Program Director there & love it!

If I could give negative stars I would. While my Dad was fine there when he was able to change his…read moreown clothes, shower, and walk, as soon as he couldn't, he received zero help whatsoever. Staff never notified me that he suddenly became delirious until he fell and broke his hip, wearing DAYS old dirty clothes. This was caused by a simple UTI which never crossed their mind to check for. Its a common thing known to anyone in the medical field. One thing lead to another and he was sent back to the facility for hospice. Quail Creek only allows hospice companies of THEIR choice. The hospice is only allowed to take readings TWICE a day. They are not allowed to stay, not allowed to give pain medication, not allowed to give physical care, cleaning etc. They are allowed to take him to the funeral home though. Others issues and Quail Creeks response: 1. Patient falling out of the bed. Response: mats on the floor. 2. Not able to give pain meds once an hour. Response: increase dose and decrease when they see him. 3. Not cleaning Patient or checking he is still in bed or hasn't pulled out catheter. Response: changed the topic. 4. Nurse not remembering what the last med was that was given. Response: changed the topic. 5. Never gave Patient wet sponge to moisten lips and mouth. Response: changed the topic. 6. Nurse to busy watching TV to do duties. Response: changed the topic. If you are in the facility for some short term rehab, its prob fine. But if your loved life might experience end of life, be advised they may experience pain and suffering through neglect. And yes, we reported them to the STATE.

Quality of care could be vastly improved! I went in for 10 days of rehab....came out with a blood…read morecloth be cause of the lack of rehab. I would absolutely never recommend this place to anyone!!!

I have been living at North Park since June 2016. this is my first apartment in quite a while.So…read moreneedless to say I was nervous but the Ladies in the office and the Maintenance staff and Courteous Officer, have been so courteous and always put my mind at ease. I started looking when Ms. Jessica was the Leasing Consultant and now she is Assistant Manager., Well deserved. She has always been attentive even when she didn't quite understand she never gets frustrated with me and I really appreciate that in my life at this time. Ms. Krystal and Ms. Christy are also very helpful.. My neighbors are quiet and friendly. I'm finally at home,. Thank You Sincerely Glamorous(Ms. Dee)

From the owner: When the demands of living in your home require more than you're willing and able to give on your…read moreown, you'll find a welcome home here at NorthPark Village. NorthPark Village Assisted Living & The Cottages @ NorthPark Independent Living are located conveniently between Ozark and Springfield, MO, just 1 mile from the famous Lambert's Restaurant, "Home of the Throwed Rolls". We are only 15 minutes from the major hospitals and other health care facilities in Springfield, and just 30 minutes away from Missouri's family entertainment mecca, Branson and Silver Dollar City. Our community campus has the quiet country charm and beauty of the Ozarks. Our Cottages are nestled around a gorgeous courtyard, complete with a Park-like setting. They are all on the ground level and include a front porch, with beautiful flowers, hummingbird feeders, and even 2 bluebird houses. You'll feel like you're at a Resort when you're with us at NorthPark Village. Our staff is trained in "Spoiling" our residents with our Hometown Hospitality way of life. We pride ourselves in providing excellent care in an intimate setting by well trained caring staff; that allows our residents to thrive. Our community is uniquely positioned towards family challenges with having both levels of care, Assisted & Independent, on the same campus while working hand-in-hand with all of our residents and their families, as their care level changes. Dining is such a focal point of our residents' day...