Picked a guitar off the hook and the tag hung on the hook and the hook feel to the floor . I held…read moreonto the guitar the sales person ran over and ask me if I just bought the guitar I explained what happen she took the guitar from me and was inspecting it as if I was not telling the truth , I put the hook back on the wall she then took the hook I told her the guitar did not drop to the floor , I actually had planned on buying the guitar that's why I went over to get it off the hook. But after the rude paranoid responses I received I decided to buy it elsewhere. A really weird energy and passive aggressive vibe during the visit. I'll not not shop here again . Zero stars

I took my guitar in for a setup and got it back home with a bunch of paint chips and dings that…read moreweren't there before. They haven't returned calls, emails, or messages. It's a bummer to write this since I've been going to Woody's for over ten years.

This school is amazing! The School of Little Talents program is awesome and is a wonderful way to…read moreintroduce little ones to the Arts. My child looks forward to it every week. So happy to have found this program.

Virtuoso is incredible. We had my daughter at another school instructor for years, and I feel she…read moreprogressed more in several days at this school than an entire year. She loves her teacher Mr.Eric and Mr.Roberts and her voice and talent has excelled tremendously. We now have our son in drums and ukulele and my daughter in singing, piano, and guitar. I actually look forward to every week, it is absolutely incredible to see their progress. Words cant describe how impressed we are.

I recently rented a pair of 1500w speakers from this GC at Pineville…read more I knocked 2 stars off due to my experience this time. I am a repeat customer (have rented speakers last year and bought a guitar from here). The store is well stocked and there are many musical instruments on the floor that customers can interact with the get a feel for them before deciding to purchase. The issue was with customer service. For most part it was good. I interacted with 4 different customer support people and all were perfectly fine except for one which is why I knocked 2 stars off. Here is what happened during this visit-- I rented the speakers for a function which was to take please in a huge indoor space which is the Indian Land Recreation center. The space is larger than this GC with ceiling hight nearly double that of GC. Both speakers looked a little dinged when I rented them. So I purchased insurance. We tested them in the store itself. Both were functional at normal talking volume. But once we setup the speakers in the huge indoor space and raised the volume to a reasonable level one of the two speakers performed very poorly and started producing thumping noise. So we reduced its gain to a lower decibel level. It was around just 60% of the other speaker. Still I could tell that the sound lacked crispness. So after the function when I returned the speakers to GC. I informed them that one specific speaker performed very poorly & that they should use the insurance I have purchased to replace it. So that they don't put it back into circulation again and some other people who rent it would have a bad experience. Then I requested for a partial refund of the rental value of one speaker. Instead of telling me what is the specific verbiage of the store policy the manager Mr. Dean was giving me a very purely subjective explanation of how in middle of my function I should have called the GC to tell them how the speaker was not performing well! So I asked if the store policy specifically says that if I called earlier like he said he would give a discount of any amount? To which he came up with more off tangent explanation about why insurance is important. So I explained to him that I did buy the insurance but the issue was with the rent I paid for a proper functioning speaker which I did not get (only one speaker functioned well). Again his implication was that we just used perfect speakers but now after the fact want to trick them into giving a refund. I challenged him to test the speakers then and there and raise the volume to the same level in both speakers and then he could tell how one of the speakers failed. He had no answer except that all speakers perform to less than their rated wattage and that's the natural order of things. I am no Audiophile but even I know that fact (since I was not born just yesterday). But there is an expectation of reasonable performance from any equipment that we rent. But that was not there in this case. So in the end they basically said that when you rent Speakers from them it can be a hit or miss and we have to be prepared for that risk. During our function many singers complained about the poor output and lacking the impact they expected. It was disappointing to the singers and the audience. So I have decided to purchase new set of speakers for the next year but definitely not from this GC because then I will be rewarding them for not standing behind their product quality and not showing a willingness to provide a fair customer support!

Hello ..lo...lo....anybody here here here ...????!!!!!…read more EMPTY! Only one person working at the store that I could see ....no-one available to unlock the acoustic guitars I was wanting to try out (the better ones are locked to their holders ....understandable, but then someone should be available to unlock them for customers!) And even if I had gotten to try the Martin model I wanted ( an upgrade from my current model), the strings were so tarnished from age that I couldn't have trusted the sound. Clearly no one was periodically changing and updating the strings. :-( Overall a very disappointing experience.

Great music store, good business!…read more Friendly, experienced, great selection even after a major downsize. I notice each time I go another loyal/longstanding customer present each time im in the shop. Owner knows his stuff. Father in law bought many instruments here while he was alive. I have purchased a banjo and am taking lessons. I dropped of a Deering Goodtime Special with a Yamaha for maintenance and repair and they were ready in perfect condition in less than a week! I had to double check the price because the cost was so low. 5 stars

Horrible Horrible place i encourage those that see my post to please shop else where for your…read moremusical needs. Go to Woody's or Grobuskys or SAMS in Charlotte. The customer service is horrible and the owners are nasty and disgusting. I will never shop at this store again to save my life. Thanks,

We have had piano lessons with Brittani from Danby Music lessons for a year now and we so pleased…read more My daughter had taken piano lessons from another well known studio for over a year and didn't know the basics. I still had to help her find the appropriate keys to start playing any piece. She had memorized the fingering, but didn't know how to translate the notes on the page to the keyboard. All of that changed quickly when we started with Danby. My daughter has come so far in just a year and is very proficient with all her scales and chords. She also is playing beautiful pieces of music, with no assistance. I would highly recommend Danby Music Lessons.

We started piano lessons for my 5 year old daughter in September with Brittani, and we couldn't be…read morehappier with her progress. She has learned so much, has a great time every week, and can actually play a song or two! I am so impressed with Brittani's ability to work with children. She makes it fun, and can keep my daughter focused. I highly recommend using Danby music, and specifically Brittani!

Jim Hickey and his team of music professionals are amazing! My son has taken lessons in both the…read morestudio and with Jim at my son's school. He is in his second year of ukulele lessons and has learned so much in a short period of time. Outside of the musical knowledge, my son has also gained confidence and begun to appreciate the enjoyment in music and performing. Outstanding teachers and I would highly recommend Jim Hickey Music.

I found Jim Hickey Music by doing a Google search for guitar lessons for my daughter. She had…read moreplayed around on the guitar some and mentioned she wanted to take lessons. I was worried about not having a referral because I didn't want to get locked into a contract or long term deal if she didn't want to stick with it. I spoke to Jim on the phone and told him want I was looking for and that I wanted my daughter to take the lead. Jim understood and was more than willing to be flexible. I immediately liked Jim and my daughter has enjoyed her lesson time with the studio. There is no pressure and it's a fun environment. My daughter wasn't sure if she wanted to continue her lessons after the first month but after working with Jim - she changed her mind - We've been with Jim since August and are looking forward to having a great time at the holiday concert and many more. Jim has some great students that have also been around a for a long time and I think that says a lot about Jim and his team. Thanks Jim for all you do!

Thomas has helped my daughter discover the joy of piano. Appreciate his patient approach and the…read moreway he asks students about music they enjoy to help guide their lessons

Thomas has been teaching my son piano. He is very patient and knowledgeable. I can tell my son has…read morelearned a lot and has made great progress from when we started. Thomas is very helpful and flexible as well.

We signed up for a first time vocal lesson and guitar lesson today for our 13 year old and upon…read morearrival we found a day care center with kids running around like pre school. After waiting for 20 minutes nobody ever greeted us, nobody asked what time our appointment was and it seemed like disarray. Ultimately they may be good teachers but our first experience was awful so we left and continue to look for quality teachers at a professional organization. #bad

I take bass lessons from a professional musician, and (in my opinion), the best instructor out…read morethere. He comes to Charlotte every 1-2 months, and when he does, he teaches at ONE place: Ballantyne School of Music. Follow excellence - it's the way to go. P.S. - Some guy named Drew posted a bunch of false information in a review of BSOM; ignore that review.

I did not know Laura very well at all. I met her the day Rush Limbaugh died. She was sitting behind…read moreher counter crying. We struck up a conversation about Rush and became great friends. I have not been able to visit her store in a long time but I saw online that she had unexpectedly passed away. I hope that is not true but if it is she will be missed. She is a great human being and luthier {self taught} and just a lovely person to get to know. She has done amazing things with the store which I am told had a very bad reputation. but she did wonders with the painting on the walls and all the eclectic homey touches she put in to the place. It is truly like stepping into another world, perhaps a trip into the past, or maybe the future but either way it is an experience!

Sometimes, you find places that surprise you. Big Hat Larry's is one of those places. This place…read morehas one groovy vibe, man. This is the kind of place you just want to kick back on the couch and just chill while talking with the owners about music, old vinyl, and guitars. I enrolled my daughter in guitar lessons there and she's loving it. They are patient with her, funny, and makes her feel great about her lessons, even when she misses a note (or a string, or a whole chord). I seem to have a problem just dropping my kid off there for lessons. I tend to hang around and browse through the thousands of classic vinyl albums that line one wall of the shop (adorned with dozens of guitars for sale hanging above). I usually end up leaving with one or two new gems to add to my record collection. Recently, I took in my old Telecaster to have it cleaned and repaired. (One of the pots had seized up and wasn't turning.) Laura repaired my guitar and cleaned and restored it to it's former beauty. In short, this place is great if you're looking for old vinyl, need lessons, a new guitar, or to give new life to an old guitar!

My son has been taking piano lessons from Musicians in Motion since the beginning of the year. I…read morelike that the location is close, the day/time fits our schedule, and the lessons are only 30 minutes. Rachel, my son's instructor does such a great job and makes the lessons fun for him. As a parent, I find it helpful that communication is convenient. They are quick to respond whether through text, email or phone and if you can't attend your regularly scheduled lesson, you can reschedule with the instructor. The price per lesson/month is reasonable as well and if you need to take a break, a 30-day notice is required. I have seen my son's interest in musical instruments increase and I appreciate that Rachel is contributing to his music education.