We signed up for a first time vocal lesson and guitar lesson today for our 13 year old and upon…read morearrival we found a day care center with kids running around like pre school. After waiting for 20 minutes nobody ever greeted us, nobody asked what time our appointment was and it seemed like disarray. Ultimately they may be good teachers but our first experience was awful so we left and continue to look for quality teachers at a professional organization. #bad

I take bass lessons from a professional musician, and (in my opinion), the best instructor out…read morethere. He comes to Charlotte every 1-2 months, and when he does, he teaches at ONE place: Ballantyne School of Music. Follow excellence - it's the way to go. P.S. - Some guy named Drew posted a bunch of false information in a review of BSOM; ignore that review.

This school is amazing! The School of Little Talents program is awesome and is a wonderful way to…read moreintroduce little ones to the Arts. My child looks forward to it every week. So happy to have found this program.

Virtuoso is incredible. We had my daughter at another school instructor for years, and I feel she…read moreprogressed more in several days at this school than an entire year. She loves her teacher Mr.Eric and Mr.Roberts and her voice and talent has excelled tremendously. We now have our son in drums and ukulele and my daughter in singing, piano, and guitar. I actually look forward to every week, it is absolutely incredible to see their progress. Words cant describe how impressed we are.

Jim Hickey and his team of music professionals are amazing! My son has taken lessons in both the…read morestudio and with Jim at my son's school. He is in his second year of ukulele lessons and has learned so much in a short period of time. Outside of the musical knowledge, my son has also gained confidence and begun to appreciate the enjoyment in music and performing. Outstanding teachers and I would highly recommend Jim Hickey Music.

I found Jim Hickey Music by doing a Google search for guitar lessons for my daughter. She had…read moreplayed around on the guitar some and mentioned she wanted to take lessons. I was worried about not having a referral because I didn't want to get locked into a contract or long term deal if she didn't want to stick with it. I spoke to Jim on the phone and told him want I was looking for and that I wanted my daughter to take the lead. Jim understood and was more than willing to be flexible. I immediately liked Jim and my daughter has enjoyed her lesson time with the studio. There is no pressure and it's a fun environment. My daughter wasn't sure if she wanted to continue her lessons after the first month but after working with Jim - she changed her mind - We've been with Jim since August and are looking forward to having a great time at the holiday concert and many more. Jim has some great students that have also been around a for a long time and I think that says a lot about Jim and his team. Thanks Jim for all you do!

I recently rented a pair of 1500w speakers from this GC at Pineville…read more I knocked 2 stars off due to my experience this time. I am a repeat customer (have rented speakers last year and bought a guitar from here). The store is well stocked and there are many musical instruments on the floor that customers can interact with the get a feel for them before deciding to purchase. The issue was with customer service. For most part it was good. I interacted with 4 different customer support people and all were perfectly fine except for one which is why I knocked 2 stars off. Here is what happened during this visit-- I rented the speakers for a function which was to take please in a huge indoor space which is the Indian Land Recreation center. The space is larger than this GC with ceiling hight nearly double that of GC. Both speakers looked a little dinged when I rented them. So I purchased insurance. We tested them in the store itself. Both were functional at normal talking volume. But once we setup the speakers in the huge indoor space and raised the volume to a reasonable level one of the two speakers performed very poorly and started producing thumping noise. So we reduced its gain to a lower decibel level. It was around just 60% of the other speaker. Still I could tell that the sound lacked crispness. So after the function when I returned the speakers to GC. I informed them that one specific speaker performed very poorly & that they should use the insurance I have purchased to replace it. So that they don't put it back into circulation again and some other people who rent it would have a bad experience. Then I requested for a partial refund of the rental value of one speaker. Instead of telling me what is the specific verbiage of the store policy the manager Mr. Dean was giving me a very purely subjective explanation of how in middle of my function I should have called the GC to tell them how the speaker was not performing well! So I asked if the store policy specifically says that if I called earlier like he said he would give a discount of any amount? To which he came up with more off tangent explanation about why insurance is important. So I explained to him that I did buy the insurance but the issue was with the rent I paid for a proper functioning speaker which I did not get (only one speaker functioned well). Again his implication was that we just used perfect speakers but now after the fact want to trick them into giving a refund. I challenged him to test the speakers then and there and raise the volume to the same level in both speakers and then he could tell how one of the speakers failed. He had no answer except that all speakers perform to less than their rated wattage and that's the natural order of things. I am no Audiophile but even I know that fact (since I was not born just yesterday). But there is an expectation of reasonable performance from any equipment that we rent. But that was not there in this case. So in the end they basically said that when you rent Speakers from them it can be a hit or miss and we have to be prepared for that risk. During our function many singers complained about the poor output and lacking the impact they expected. It was disappointing to the singers and the audience. So I have decided to purchase new set of speakers for the next year but definitely not from this GC because then I will be rewarding them for not standing behind their product quality and not showing a willingness to provide a fair customer support!

Hello ..lo...lo....anybody here here here ...????!!!!!…read more EMPTY! Only one person working at the store that I could see ....no-one available to unlock the acoustic guitars I was wanting to try out (the better ones are locked to their holders ....understandable, but then someone should be available to unlock them for customers!) And even if I had gotten to try the Martin model I wanted ( an upgrade from my current model), the strings were so tarnished from age that I couldn't have trusted the sound. Clearly no one was periodically changing and updating the strings. :-( Overall a very disappointing experience.

I decided that at 61 years old, that perhaps I would enjoy singing. I selected Voice Instruction…read moreCharlotte, and could not be more pleased. Robert has incredible knowledge of singing, pitch, tone and music theory, and breaks it down into smaller bites for beginners like myself. I have learned so much in a short amount of time, and highly recommend Robert to others that may be starting out, or experienced singers that would like to improve their skills and craft. Also, you can expect some great conversations, good humor and a friendship that will exist long after the lessons are over.

Wonderful instruction. He really works well with students including high school age who are dealing…read morewith changing voices. Would highly recommend if looking for an instructor who really understands the mechanics of using your voice as an instrument.

Adele is amazing math tutor! She's kind, patient and encouraging enough for younger students and is…read moreknowledgeable enough for any higher level math content. She always comes prepared and literally does everything she can to accommodate my child's schedule. I cannot recommend Adele enough!

Adele was a life saver with both my daughters. She helped my 9th grader with math2 and my college…read morefreshman. She is very smart and is able to adapt to each kids learning styles. If your child is struggling reach out to her!! Can't thank her enough.