We contracted with Franey's Carpet One Floor and Home in 2017 and 2018 for installation of…read moreArmstrong Vivero flooring in our home. During the original installation in 2017, the floating-floor product we selected reportedly had manufacturing or fit issues, and we were advised to switch to a glue-down product. Before proceeding, we specifically raised concerns regarding installation over our concrete slab and an existing crack. Following preparation work on the slab, including filling the crack, we were assured that the slab condition was acceptable and that the crack would not become visible through the flooring. After approximately three years, the flooring began experiencing issues including crack showing, plank separation, and lifting. We contacted Franey's in 2021 regarding these concerns and met with a representative. We were told that nothing would be done regarding the crack and that we should call back if the loose planks became a "trip hazard." In September 2025, we again contacted Franey's. During that visit, a handheld moisture meter was used to check for possible moisture conditions. The company ultimately attributed the issues to foundation and moisture conditions and declined responsibility. We requested documentation related to the moisture readings, including recorded measurements and calibration information for the meter used. We were later informed that no formal report, recorded measurements, or calibration documentation existed. We made multiple efforts to resolve the matter directly and professionally, including reviewing the company's proposal and providing several counterproposals, including repair options, prorated replacement proposals, customer installation options, and refund requests. Although the current owner was willing to communicate, we were ultimately unable to reach a resolution. One statement from the company that particularly stood out to us was: "Being upset or disappointed after the fact, is buyer's remorse..." This review reflects our personal experience with the project and the subsequent handling of the matter.

I am renovating my house. Franey's provided excellent work with my kitchen flooring. Because of the…read morehigh quality of all the previous work done by Franey's, I chose them to help replace all the window coverings in my house. Diane Gideon, the designer with Franey's, provided outstanding assistance in selecting the window coverings for my house. The products, colors, and textures she helped me choose work perfectly. Installation was efficient, careful, and well executed. Franey's continues to earn its reputation as the best place for interior furnishings in Visalia.

Matt and the crew do AMAZING work. I recently hired Matt and his crew to refurbish and refinish the…read morehardwood flooring in my house in Hanford. He also did our baseboards, patch work, and paint. My wife and I are blown away with the results. They do great work and in a very efficient manner. I HIGHLY recommend The McGrew Crew!!

Matt McGrew and his crew redid all of the wood floors in my 4100 sq ft house in a very timely…read moremanner and did a fantastic job! Very impressive work at a great price!

Exceptional service by three individuals there, Lori, and Keith were two of the names that I got…read more Went there looking for pads to go under throw rugs that we have in our house. Lori help me find the perfect one. They called me to come back in three days. Picked up the pads had a flat tire and they all three helped us with the flat tire too. Very exceptional help very knowledgeable of exactly what I needed. I will never forget you. We had purchased carpet two years ago from them and it was great Carpet also. The team work as a team and make great effort to assist in picking out. Just exactly what you need. Thank you so much.

Great customer service. Helped me pick flooring right for my home. Ordered samples so I can make…read moresure I loved what I picked for them to install. Love my gluedown lvt and carpet.

Needed a small repair job, went with the lowest quote,…read more.. Happy with the work and the quick turnaround. Good people who do good work!

Carmelo and his sons are honest, professional, on time, and did outstanding work in my home. They…read moreare good people who take pride in their work. In addition to installing the laminate, they also repaired a rotted sub-floor in my kitchen, expanded a stair step, and installed new baseboards--all in less than 4 days! Carmelo gave me a very reasonable installation quote, much better than any other quote I received from Lowes, Robinsons, etc. My house truly feels like a new home and we are so happy with the floors. Martinez Flooring has my HIGHEST recommendation!

I've used Burgos for a kitchen remodel, and flooring. They have the best prices, very friendly and…read morehonest. 100% recommend Alex and his crew.

If google would let me do zero stars I would choose Zero!! I…read morebought LVP flooring at Burgos tile in 2021 and Alex was very helpful, a little pushy when he saw I was hesitant to buy , however I liked the material so I bought it and he told me he could use his "people" and subcontracted out to different people for the demo, installation etc. When the flooring was done I liked it however there was minor things that needed to be touched up like some caulking. I called him twice and he never returned my phone call. I no longer was a priority after I paid him. I started having issues with my flooring as well last year , the floor was lifting and material breaking in many areas after a few years . I called him and he would not talk to me he said I will call you back and would not call me back. I continued to call a few days later and explained what my issue was ,he was very short and rude did not want to help me . I was trying to get warranty information but he did not want to help and ended up telling me off and cursing at me very badly saying my floor was messed up because "I was walking on it ". I was in shock at his behavior. After this I decided to try to repair myself since he was unwilling to provide good customer service to a customer who trusted him. I recommended friends to him and they had the same issue with their floor. The issues I was having was with the installation not being done adequately, a lot of cutting corners from the beginning . Alex charges you a big fee and pays the subcontractors pennies so you don't know what you're going to get. This is not good business, and he is only concerned about his personal profit. Trust me Alex is helpful in the beginning when he wants your business but if you have any issues after you pay him he will not help you. I spent a lot of $$ and expected a better outcome a lifetime warranty floor turned into 4 years . Do not buy from Alex or use him for installation on LVP learn from this information you will save yourself a lot of $$, time and headaches.

Came over and measured gave me the best price, Good…read moreservice, definitely affordable. Got 2 rooms done for great price, got a quote from another place thats high and just for one room, yikes.. Glad I went with HANFORD RUG A+ recommended Tip: clear the area for service,

So i called for a estimate and was told they would call before showing up, A week and a half later…read morestill nothing.Not very good service if they cant even show up or call, Why waste your time and money with these people....

My rating is actually a -5!!! My daughter purchased $10k for new stone counter tops. The…read moreinstallation was done so incredibly horrific, it is still shocking!!. We chose this company to keep our money local and support local business. This company brought in the stone and then used a few globs of silicone and a couple of wedges to support an 8 foot slab of stone. So basically the stone was floating on a couple of globs of silicone. Any weight on this countertop its going to crack... after several emails exchanged they never acknowledged thenvery poor woekmanship, only making excuses. Ignored concerns, would not acknowledge thw poor woekanshil and sent "contractors" that use jargan and completely disrespected my daughter dismissing her concerns. There solution was they'd rip out everything and kiss their ass. So basically, they are okay with BELOW STANDAED work and told my daughter just to pay up. They refuse to do the job PROFESSIONAL job AND have ZERO INTEGRITY. I DONT CARE HOW LONG YOUVE BEEN IN BUSINESS, A HALF ASS JOB IS A HALF ASS JOB!! And half ass is being kind!!!! I guarantee if the OWNER saw this installation he would be embarrassed, or i hope he would be!! I STRONGLY ENOURAGE anyone considering this company for a job - DON'T!!!! GO SOMEWHERE ELSE. This company has gotten arrogant and cares more about $$$ than quality work. And if you are a woman and a minority, chances are, they are going to screw you over believing you wont have the courage to push back.

I love their showroom, Clarissa who helped me with my choices, Carlos who came over multiple times…read moreto redo the estimate, and Robbie the owner is soooooo nice!

The installers were trustworthy and trained. Got so many compliments on the floor. It was the most…read moreexpensive of course but worth every penny.

We were moving into a new home and we're looking for a flooring company to replace the existing…read morefloors. Jenkins Flooring was recommended to us. They have a huge selection of wood, laminate and carpet. It was hard to make a choice. We went with laminate throughout our house except carpet in the bedrooms. They did a fabulous job! We could not be happier. We get so many compliments on how good our floors look.