Exceptional service by three individuals there, Lori, and Keith were two of the names that I got…read more Went there looking for pads to go under throw rugs that we have in our house. Lori help me find the perfect one. They called me to come back in three days. Picked up the pads had a flat tire and they all three helped us with the flat tire too. Very exceptional help very knowledgeable of exactly what I needed. I will never forget you. We had purchased carpet two years ago from them and it was great Carpet also. The team work as a team and make great effort to assist in picking out. Just exactly what you need. Thank you so much.

Great customer service. Helped me pick flooring right for my home. Ordered samples so I can make…read moresure I loved what I picked for them to install. Love my gluedown lvt and carpet.

This flooring store is great! Shannon and his staff are very knowledgeable and helpful. Lots of…read moreoptions to look through as well. They have it all. Carpet, Vinyl, Hardwood, etc...I'll be buying more flooring from them in the future! Two thumbs up!!

Great customer service. They've done several jobs for me over the years as a general contractor…read more Prices are fair, and quality is top notch. They say you get what you pay for and even though you might be able to save a few bucks somewhere else their knowledge and professionalism more than makes up it. As a GC there are a lot of flaky hollow promises from subcontractors. Shannon at the Carpet Shoppe has always came through as promised.

We had a great experience with Sierra Custom Flooring! Best price/quality for materials and labor…read more Removed previous carpet/tile and replaced with pvc laminate throughout the entire house and installed new base boards too. The work was done very well, they took their time at their crafts but were fast and efficient. We were very pleased with how our floors, countertops, and backsplash turned out. We recommend this small business to everyone!

When we first moved into our home in Visalia (1.5 years ago) we had Sierra Custom flooring remove…read moreall of the carpet and replace it with a high-quality laminate. They did an outstanding job. We still had quite a lot of ceramic tile, in the entry way, a very long and wide walkway and two bathrooms. We decided just a few weeks ago to remove all of the tile (except our master bath) and continue the laminate. Fortunately, the laminate is still available. The installer removed ALL of the baseboards and was able to tie the laminate into the existing floor. There were two places where that was not possible; in those cases, he moved the existing laminate back so that the transition strip is in line with the door to the room and it is not visible. Even when you open the door, it is not very noticeable. There isn't any visible difference between the laminate that was already there and the newly-installed laminate. We also had new tile installed in the laundry room and our guest bath. I highly recommend Sierra Custom Flooring. They do outstanding quality work. Prices are very reasonable.

We've had many jobs done at our house, but decided to go with Richardson's flooring and we were…read morevery impressed from the beginning. The installers were there when they said they'd be there. They worked nonstop until the job was complete. The Richardson's were extremely wonderful people to work with.

We used Richardson Flooring after a neighbor recommended them. Let me say, they are a great family…read moreowned company and I would highly recommend them. Stay out of Home Depot and Lowes! They have plenty of choices in their store and Steve is very very knowledgeable and fun guy to deal with. Their prices are also very good. Their installers were extremely professional and obviously had been doing this kind of work for years. Everything went perfect. We will be back when we need more flooring!!

I am renovating my house. Franey's provided excellent work with my kitchen flooring. Because of the…read morehigh quality of all the previous work done by Franey's, I chose them to help replace all the window coverings in my house. Diane Gideon, the designer with Franey's, provided outstanding assistance in selecting the window coverings for my house. The products, colors, and textures she helped me choose work perfectly. Installation was efficient, careful, and well executed. Franey's continues to earn its reputation as the best place for interior furnishings in Visalia.

We contracted with Franey's Carpet One Floor and Home in 2017 and 2018 for installation of…read moreArmstrong Vivero flooring in our home. During the original installation in 2017, the floating-floor product we selected reportedly had manufacturing or fit issues, and we were advised to switch to a glue-down product. Before proceeding, we specifically raised concerns regarding installation over our concrete slab and an existing crack. Following preparation work on the slab, including filling the crack, we were assured that the slab condition was acceptable and that the crack would not become visible through the flooring. After approximately three years, the flooring began experiencing issues including crack showing, plank separation, and lifting. We contacted Franey's in 2021 regarding these concerns and met with a representative. We were told that nothing would be done regarding the crack and that we should call back if the loose planks became a "trip hazard." In September 2025, we again contacted Franey's. During that visit, a handheld moisture meter was used to check for possible moisture conditions. The company ultimately attributed the issues to foundation and moisture conditions and declined responsibility. We requested documentation related to the moisture readings, including recorded measurements and calibration information for the meter used. We were later informed that no formal report, recorded measurements, or calibration documentation existed. We made multiple efforts to resolve the matter directly and professionally, including reviewing the company's proposal and providing several counterproposals, including repair options, prorated replacement proposals, customer installation options, and refund requests. Although the current owner was willing to communicate, we were ultimately unable to reach a resolution. One statement from the company that particularly stood out to us was: "Being upset or disappointed after the fact, is buyer's remorse..." This review reflects our personal experience with the project and the subsequent handling of the matter.

They did an excellent job cleaning my living room carpet and repaired a spot in my bedroom carpet…read moreto make it look new. Thank you so much!

The carpets look great and the room smells wonderful. Thank you so much. I will definitely use…read morethem again and will recommend them any time.

Amazing service and a great guy to deal with. Both Matt and his sidekick were extremely…read moreprofessional and made sure i was happy before they left. The couch i had them clean was extremely dirty and stained. After they were done, it looked a million times better. I cannot recommend this guy enough, and if i ever need anything else cleaned, i will not hesitate to call them. Honestly, killer prices, great skills and great people.

Matt was quick to respond and beyond helpful with setting an appointment and providing service…read morebefore my new tenant moved in. The job was very well done! I would recommend them to my family and friends, and will definitely be using this service again in the future!

Good people to work with, very accommodating and professional. The service I requested was exactly…read morewhat they provided.

From the owner: A licensed and insured family run company. We take pride in our service, our prices, and our…read morecommunity! Providing both commercial and residential flooring of all shapes and sizes. Business hours are 9-5, Monday to Friday. Saturday by appointment only. Call or text to set up your free measurement and quote. Thanks for checking us out!

We wanted to replace our carpet for a while and couldn't have gone with a better business to do it…read more From the start, Jack was very communicative and transparent from the free quote to bringing by samples. When the demo and installation started, he was very efficient and considerate of our time and space. We were impressed he was doing it all on his own! He is a hard worker and we're thankfuk for our refreshed rooms. I would easily recommend 3rd Generation Flooring to family and friends, as well as any future projects.

Jack did an amazing job installing hardwood throughout our house. He was patient and kind during…read morethe process, and kept us updated on any issues he ran into. I would highly recommend him to friends and family.

Did a wonderful job and Elpido is a very nice and very knowledgeable. I highly recommend him.read more

Elpidio did a great job installing vinyl in two of my bedrooms. He was quick and efficient. the…read morefloors look amazing. I highly recommend him.