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    Richardson Flooring

    5.0 (8 reviews)
    Closed 9:00 am - 4:00 pm

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    11 months ago

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    3 years ago

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    7 years ago

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    6 years ago

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    7 years ago

    They came highly recommended and they lived up to their reputation. Excellent work at a good price. Very pleasant to work with.

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    5 years ago

    Highly recommend this company. Reliable and very friendly. The work they did in my home was amazing. Couldn't be happier.

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    8 years ago

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    Franeys Carpet One Floor & Home

    Franeys Carpet One Floor & Home

    (23 reviews)

    I am renovating my house. Franey's provided excellent work with my kitchen flooring. Because of the…read morehigh quality of all the previous work done by Franey's, I chose them to help replace all the window coverings in my house. Diane Gideon, the designer with Franey's, provided outstanding assistance in selecting the window coverings for my house. The products, colors, and textures she helped me choose work perfectly. Installation was efficient, careful, and well executed. Franey's continues to earn its reputation as the best place for interior furnishings in Visalia.

    We contracted with Franey's Carpet One Floor and Home in 2017 and 2018 for installation of…read moreArmstrong Vivero flooring in our home. During the original installation in 2017, the floating-floor product we selected reportedly had manufacturing or fit issues, and we were advised to switch to a glue-down product. Before proceeding, we specifically raised concerns regarding installation over our concrete slab and an existing crack. Following preparation work on the slab, including filling the crack, we were assured that the slab condition was acceptable and that the crack would not become visible through the flooring. After approximately three years, the flooring began experiencing issues including crack showing, plank separation, and lifting. We contacted Franey's in 2021 regarding these concerns and met with a representative. We were told that nothing would be done regarding the crack and that we should call back if the loose planks became a "trip hazard." In September 2025, we again contacted Franey's. During that visit, a handheld moisture meter was used to check for possible moisture conditions. The company ultimately attributed the issues to foundation and moisture conditions and declined responsibility. We requested documentation related to the moisture readings, including recorded measurements and calibration information for the meter used. We were later informed that no formal report, recorded measurements, or calibration documentation existed. We made multiple efforts to resolve the matter directly and professionally, including reviewing the company's proposal and providing several counterproposals, including repair options, prorated replacement proposals, customer installation options, and refund requests. Although the current owner was willing to communicate, we were ultimately unable to reach a resolution. One statement from the company that particularly stood out to us was: "Being upset or disappointed after the fact, is buyer's remorse..." This review reflects our personal experience with the project and the subsequent handling of the matter.

    Richardson Flooring - flooring - Updated May 2026

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