I'll keep this short and sweet since my entire experience at this dentist was anything but.
3 hour waits are unacceptable, I dont care how many patients you have/book/anticipate.
They are deceitful. I was told that I "needed" a fluoride treatment what is in a routine cleaning. When I did a bit more research, I found that this is not needed for most healthy adults who use a fluoride toothpaste. I would not have minded doing this, except it cost an extra 55 dollars out of pocket.
Your tech didnt give me this fluoride treatment, which the dentist didnt seem to notice until I asked on the way out and had to go back in to get. Also suggesting it wasn't routine.
The above point make me question when they told me that a filling I already had was falling out and needed to be redone. They did not show me the x-rays causing me to question the legitimacy of this.
The dentist is not personable, tries to be, but comes off more condescending than anything else. It would be better to not conversate and just focus on cleaning teeth.
The receptionist is a combination of weird, rude, and aggressive. When I called back to inquire and explain how I felt I was not dealt with in an honest manner, he got very defensive and borderline nasty. Right or wrong, I am a paying customer, whose payment ultimately pays him. Be a bit more courteous.
All in all, a bad experience for what should've been an in and out procedure. I wont be returning here, and discourage anyone else to as well. read more