Great doctors, the staff were very kind and professional. There's everything there, a dentist,…read moreadult doctor even a pharmacy next door great place!

Today I was the very first patient for right knee surgery. I was picked up in queens at 4:20 am and…read moretransported to the Bronx. Upon entry the medical assistant was pleasant and kind on the first floor. On the second floor the staff was effective and efficient in explaining and assisting the documents that needed to be signed. Even to the non English speaking ppl I noticed. The third floor was difficult! The nurse/phlebotomist couldn't find my vein for the IV and even as I said remove it I'm in pain continued to poke and pry around for a vein. Eventually having to move to the next hand where he did it again until I threatened to pop him and he called for nurse leelee for assistance. Surgery was quick and I am fine I had dr setilo he was great and had very good bed side mannerisms. The assistant assigned to me was DISGUSTING! For lack of better wordsThe trouble begin when I awoke! I got myself dressed and patiently waiting for transportation. Once I got in I begin looking for my personal belongings and that's when the drama begin. My earrings was missing out of my authentic Gucci fanny pack( which ppl that knows know that nothing falls out of that bag! They claim the earrings fell out out all my dimes Pennies nicked and quarters was still in my bagfull of shit! Told me they didn't see them nd I couldn't go up to look for myself! So injured right knee and all I went up spoke to a supervisor he let me in and I found one earring on top of the lockers where the personal property goes! Thing is I'm 5'4 and I was nowhere near those lockers I used pocket number one! I found both earrings and missed my ride! So now I get both my earrings back and decided to go through my medications. It's documented they gave me 5 medications but the sealed bag only has 4 medications and instructions for 5! The one medication that's missing is the only medication I truly need it's for infection and bacteriaand it's missing just like my earrings! Spoke to the same lady that said I couldn't go get my earrings and she came back with a prescription I assume I'm supposed to get filled post op? Go to a pharmacy while I should be resting? So the choice is always yours but I wouldn't send a wounded roach to this facility. I wish I could give them double 0 stars but one will have to suffice

I understand how this office can get a lot of bad reviews but I had the pleasure of meeting one of…read moretheir orthopedic doctors Dr Jalou Jouma. He has the best bed side manner ever . Awesome job do not let that place change u

I started working for this company that pays 75 an hour as a physician, however they agreed to pay…read morefor my DEA license, if I took a lower payment of $50 an hour until my probationary period is over. Throughout my days of training, they were insisting I go to different locations even though I expressed preference to the Bronx. I would like to get comfortable at one location first before I go to different ones. They said they would work with me. When I came to work one day they said they will not continue to have me because I did not come to the other location previous days. I have never agreed or was made aware of the other location, or given an address of the other locations because every week/day is a different location. I was never given a schedule. Now that it is time to get paid, they are refusing to pay me.

I was there for Neurology appointment and physical therapy. Dr Omar is an awesome neurologist and…read moretake care of my lower back pain which was radiating to legs. having problem to sit on chair. they recommended me physical therapy and maria she is awesome therapist. just amazing. my pain is gone with exercise and feel alive again and pain free. Thank you Top care Medical

The clinic here is modest, but they do some great work; Especially Dr. Cynthia. There is also a…read morenon-profit called NYReach that deals with food pantry and workforce development. https://nyreach.org

I love Dr. Cynthia and the staff is very nice but the wait times are just TOO long. I see my doctor…read morefor maybe five minutes but wait three hours, that is unacceptable. What's even more unacceptable is the fact that I have been waiting an hour AFTER seeing my doctor for referral papers. I even asked about metro card availability hours before and still have not received an answer regarding that. There is so reason why the place is packed but there is only one person in the front end. There is only one medical assistant also so people who need their blood work done need to wait hours for that service too. Everything is so backed up and inconvenient. Essen medical really needs to improve their service!

The ECHO free clinic provides extremely valuable healthcare and medical services to the Bronx (and…read moreNYC) community. They are open most Saturdays and take some walk-in patients. However, its better to make an appointment ahead of time!

I went there for a COVID-19 PCR swab a few weeks ago during the height of the Omicron COVID-19…read moresurge in late December 2021. On the outside of the facility, it clearly states that COVID-19 PCR tests are free! I filled out paperwork, the staff copied my photo ID and insurance card. I asked "why are you taking a copy of my insurance card when the tests are free?" The staff couldn't give me an answer. I did the COVID-19 PCR swab within 2 minutes, then before I left, the staff notified me that the results would be ready in 3 days. Fast forward to January 2022, I receive an explanation of benefits from my insurance company stating that Dr. A Chaudhury, and NYC Docs billed my insurance $400 doctors for a visit that never happened. My insurance wants me to pay $350. All I did was a COVID-19 swab, a quick walk-in service that is advertised for free. I never saw a doctor!!! I also received another Explanation of Benefits for the lab that NYC Docs uses, which is called Lincoln Labs that is located in Elizabeth, New Jersey! The lab charged my insurance $560 and I'm expected to pay $470 out of pocket! This is a absurd I never filled out a patient responsibility payment form, disclosing that my insurance will be charged for an out of network doctors visit that never happened, or use a lab that is also out of network from my insurance, that is located in New Jersey, a state I don't live in. I live in the neighborhood, and I live in the Bronx, New York. What is also absurd is that they advertise clearly outside if NYC Docs that COVID-19 PCR test are free, but the facility is billing the insurance of all of the patients that come in for swabs! I went into the office also in January 2022, and staff took my information after I complained of the charges billed to my insurance. I spoke to the head doctor, a receptionist, and a biller. I also sent the information by email and was assured my issue would be handled, and it's now February and no one has gotten back to me. I have now called the NY State department of health to complain about insurance fraud and to start an investigation of the shady business practices from their facility and the lab that they use. I have also have called the fraud department of my insurance company to start an investigation. Don't advertise a free service such as a COVID-19 test and bill someone's insurance thousands of dollars for something that is supposed to be free. And don't bill for a doctors visit when it never happened.

This was my second visit to this facility for a Covid-test... the company performing the Covid-test…read moreis not affiliated with NYCDOC. After being tested , I was asked if I wanted an antibody test, since I was vaccinated more than 6 months ago, and boosters would soon be available at the facility. I thought it was a good suggestion, so I went in for antibody testing. I was escorted in to a room by 2 women. While one of them applied a tourniquet to my arm and searched for a vein, they both carried on in their native language. The "phlebotomist", then proceeded to attempt drawing my blood WITHOUT putting on gloves. I quickly grabbed the box of sterile gloves, and told her that she must put them on before proceeding, not only to protect me, but to protect herself. (FYI... I am a licensed PA, who only went to this location out of convenience) I then instructed her where to place the needle. Beware! I am not convinced that the staff are trained and certified... If they are, they are not proficient.

This is not the same place I have been going to for over 40 years. There is NO sense of warmth and…read morethe family practice is way out the window. I actually feel like hurled cattle, no personalization with the receptionists at all. You want to go where you everybody knows your name when you are at the doctors office. I think it is time to put a over 40 year legacy to rest!!! From HIP to this, no thanks!!!!! On a up note Receptionist Aileen Johnson is the bomb. She kept the family values and even called me by name!!! Professional attitude and a constant professional. I asked for the email of the administrator to voice my opinion and was refused by three persons in the admin suite and over the telephone. This is ridiculous, so I am force to YELP review.

The worst place on earth I do not recommended this place to my worst enemy there is always a long…read moreline for reseption and there phone service is ridiculous a recording comes out and says that due to high rate of calling the wait time will be more ten 10 minutes, and what that means is that you're going to be waiting for a long long time the last time I attempted to make an appointment which ended in failure because no appointment was made was a one hour wait on my phone. if you don't take my word for it then why don't you go and see for yourself it is incredible if you do go to this place good luck.

Had to rush my son to this disgusting dirty hospital. My son couldn't breathe. He's a chronic…read moreasthmatic and has a history of kidney stones. We arrived at 11:15. My son was literally on the floor. From all the pain he was in. Not to mention that the emergency room was extremely dirty and disgusting. Like someone popped on the chair and floor. Extremely toxic! And UNHEALTHY FOR PATIENTS.. Not one staff member or nurse nor doctor helped him or even asked him. If he needed a wheel chair? And sadly wasn't given pain medication until almost 2 hours later. Carefully review the camera footage from the emergency room. I will be filing a complaint with the board / dept of health. These issues should definitely be taken serious. And have a NYS inspector investigate. I'm sure they will find more than what they're actually looking for. Doctors don't update patients. Rudely dismissed when patients have questions . Also I would've never rated this hospital. But yelp is set up to give them sometime of star..

This hospital's ER is a great place to get seen and it usually isn't busy, however I don't know…read morewhat the issue was when I went to receive help. I checked into the ER around 10pm and was seen around 15 minutes later by a female doctor. (4-5 hours later) - At 3AM I explain that I wanted to step out to get some fresh air. ( it was exceptionally warm in the ER), I was told that I could not step out and if I stepped out that I would be charged again by a Doctor Elfar ..... because it was his choice. Meaning it was up to him if I could step out of the ER to get some air and comeback without having to go through the intake process again. Meanwhile, I was not told that my ER Doctor was changed, I was not notified of any results, essentially I received nothing not even a courtesy update. When I am seeking medical assistance from the ER and I'm sitting in the waiting room for over 5 hours, some information is better than no information. Stepping outside for a min won't change anything, especially if I am just coming back to wait for another 3-4 hours. (FYI- ER had less than 10 people)